I am having problems opening any document in CS3.
I keep getting an error mesage that reads... the specified module could not be found C:\Program Files\Common Files\AdobeVAdobe Version Cue CS3\3.3.0\Version CuwUI.DLL. The program then closes. How do I fix this problem. I have Windows Vista Home Premium.
On the Mac open System Preferences > iCloud. Deselect the box next to: Documents & Data then reselect it.
On the iPad tap Settings > iCloud
Switch Documents & Data off then back on.
Give iCloud a minute to re sync the data then try opening that document on either your Mac or iPad,
Similar Messages
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I am having problems opening some PDF docs on my Mac Book Pro?
I am having problems opening PDF documents, I have already checked and I do not have my pop up blocker on, Is there an app that I need to get? I just bought my MacBook Pro and love it but need to get it set up and this is on of the things I am having a problem with. Any advice?
Thanks KimberlyIs this a problem opening pdf documents in a Safari browser window? If so, you'll need to download Adobe Reader. It will install the "Adobe Acrobat NPAPI Plug-in". For opening pdf files off-line, I also recommend Reader - Preview will choke on forms sometimes.
Clinton -
I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?
Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].
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having problems opening a pdf file with reader 10/11 get error msg cannot open close reader and try again any ideas
Hi George ,
Is it happening with all the PDF' or any specific one?
Could you please share the error message so that we can replicate at our end ?
Try repairing reader once and see if that fixes the issue.
Launch Reader>Navigate to Help>Repair Adobe Reader Installation
Regards
Sukrit Dhingra -
Hi all,
I'm pretty new to Illustrator and I'm currently using Illustrator CS6 v16.0.0 x32 on Windows 7. I'm having an issue where it's not letting me open any documents or basically use it... hence the long description:
When I load the program, everything looks okay. But when I go to File --> New (to create a new file, or even use one from a template) the program crashes. I get an error message that says: "Adobe Illustrator has stopped working - A problem caused the program to stop working correctly. Please close the program." This error has occurred even when opening existing .ai or .pdf files so I can't open anything at the moment.
Originally, v16.0.2 was working and then I installed the v16.0.3 update. I didn't use it for a few days after the update and then I created a new document but it started crashing and not saving. I was able to isolate it to at least changing rectangle colors. For example, I drew a box filled with red and saved the file. Then I drew another box filled with blue on the same artboard and when I went to save the file the program would crash. However, I was able to save when I drew multiple red boxes. But once I put a blue box, it wouldn't work. [I don't recall what the error message was, if there was one, since I now have a different issue where I can't open anything]
I wasn't exactly sure what was causing that so I thought I would uninstall Illustrator and install the v16.0.2 update to it and leave it at that for the moment. So I used the Windows Remove Program and removed Illustrator. I also at some point ran the Adobe Cleanup tool for removing trial versions just to have all my bases covered. I also removed anything else from Adobe that came with Illustrator (like Bridge, Reader, Acrobat, AIR, etc) just in case. Some of those programs probably did not come bundled with Illustrator.
I re-downloaded the files from Adobe (the Akamai Download Manager kept crashing so I had to do the regular download) and then I extracted them and ran it. It initialized the install and everything seemed to install fine, the same way I did it the first time. I put in the serial number, etc and then I was not able to open any documents. I ran the v16.0.2 update and had the same problem.
So then I uninstalled everything again and used the Adobe Download Manager to download the trial version of Illustrator CS6 and was not able to open any documents there either once it was installed. This leads me to believe it may be something specific to my computer or some setting somewhere?
Does anyone have any ideas?Hi Myelenium,
Thanks for the info about Event Viewer!
It's showing this message:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: AGM.dll, version: 4.26.20.19822, time stamp: 0x4f56925c
Exception code: 0xc0000005
Fault offset: 0x0024ed0b
Faulting process id: 0x1a58
Faulting application start time: 0x01cddf8abaeab2fc
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\AGM.dll
So I searched the forums for any previous AGM.dll posts and tried resetting the preferences (through Alt+Ctrl+Shift) and deleting the entire Adobe Illustrator CS6 Settings folder. I opened Illustrator again and moved some panels around to save a new AIPrefs folder but I was still unable to open any documents.
Then I tried the next step listed here:
http://forums.adobe.com/message/4687911#4687911
And removed the Printer that I usually use and it seems like that did the trick! Yay! -
Problem opening Office documents from the desktop
Hi all,
I'm a new Mac user who just installed the Student/Teacher edition of Office for Mac 2004 (yes, i removed the trial version first), and I'm having trouble opening my documents when I double click the icons on the desktop. I get an error message that says "Unexpected error occured (error code -10660)". I can only open the docs if I open the appropriate program first.
Is this normal for a Mac? My PowerBook is only 1 month old, and I don't want my unfamiliarity w/Macs to cloud a serious problem if there is one.
Any advice would be appreciated.
Thanks,
RHI learned something new:
I hit Control+Click and selected Open With and clicked Word, and I got a new error message telling me that I couldn't use that application b/c it was in the trash. The only thing in my Trash is my Test Drive version, which just expired. When I dragged the Test Drive folder to my desktop, I was able to double click any Office doc and open it directly.
I've clearly made a mistake in uninstalling the Test Drive version. How can I fix this, and do I need to remove (and re-install) my complete version of Office to do so?
Thanks,
Reema -
Having problems opening AI files in solidworks
Having problems opening an AI file in solid works 2014. The illustrator version I have is CS6 64 bit. and I am using windows 7. When I import the file into a sketch, Illustrator opens up and nothing happens. I am able to open up dxf, tif,etc. I read on another forum someone had the creative suite that contained 64 and 32 bit versions of the program. and it was working . Any ideas on what to do? Thanks for your help!
By "translate" do you mean color shifts? What is it about the prints that are incorrect? Do you have document color mode info? What are the Color Settings in the Taiwan Illustrator application vs. the U.S.?
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Ipad pages won't open any documents, it lets me create one but won't open it
Basically the title says it all
Ipad pages won't open any documents, it lets me create one but won't open it
I have updated it last night, but the same problem was happening yesterday afternoon
iPad 2 - I bought it March 2012Check the following settings:
1. Settings>Pages>Use iCloud>On
2. Settings>iCloud>Documents and Data>On -
Hi I have adobe CC for teams, a team member is having problems opening indesign we are being asked for a serial number, ive checked on our admin account and he is one our our registered 'members'. I wasn't the person who set this up originally so I'm a bit lost, i cant seem to find any serial numbers on the my account section and it seems we have no registered products? can you help?
Hi There,
We have checked the details of your team, all seat are assigned properly.
Now there are few details that we would need in a Private Message so that I can assist you appropriately.
Name of the user:
Email of the user:
Meanwhile, try the below mentioned links.
Creative Cloud applications ask for serial number
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
[Note: Details that we need is critical, make sure you send them in via Private Message only.]
Thanks,
Atul Saini -
Very much like thread
https://social.technet.microsoft.com/Forums/office/en-US/2e9b63f5-7c94-44f6-9177-f936d980388a/word-2010-64bit-on-win7-64bit-crashes-crashes-on-opening-any-document-by-doubleclick?forum=officesetupdeployprevious I experience the same problem with Word
2013 on Win 8.1. As I don't need them, all add-ons where disabled. The document opens proper in the 64-bit Mac Office 2011
There is not GUI error message. Office was freshly installed. In the event log there are only the normal messages from Security-SPP. Are there other source of logging that could hint in the proper direction?Hi,
Since the issue isn't related to Add-ins, please perform a clean boot to determine whether background programs are interfering with Word:
1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click
Search.
2. Type msconfig in the search box, and then tap or click
msconfig.
3. On the Services tab of the System Configuration dialog box, tap or click to select the
Hide all Microsoft services check box, and then tap or click
Disable all.
4. On the Startup tab of the System Configuration dialog box, tap or click
Open Task Manager.
5. On the Startup tab in Task Manager, for each startup item, select the item and then click
Disable.
6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click
OK, and then restart the computer.
More information about clean boot can be found in this kb below:
http://support.microsoft.com/kb/929135
You will also need to read the section "What is next when I have a clean boot environment?" to troubleshoot the problem.
As you mentioned, if you find any threads that indicates the updates aggravate the problem, would you please share the thread link with me?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Getting error message while trying to open any document in the library
Hello,
I am getting the following error message when trying to open any document in the Library. The Workspace name is Contract Lifecycle Management for Public Sector
Error
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.
Oracle Access Manager Version: 11.1.1.3.0
Copyright © 1996,2010, Oracle and/or its affiliates. All rights reserved.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.Ram,
The error was coming fro OAM which is the authentication system for BeehiveOnline. I suspect but cannot confirm that you have a cookie in the browser that has a different identity from the one you need - maybe you have logged into another OAM OIDin another system.
If you clear cache in your browser or use a different one I think the problem will go away. If you are unsure how to clear cookies you could go to one of the websites like otn.oracle.com and log out of your account - that will flush out the authentication cookies.
Phil -
I'm having problems opening my pdf files. I'm running wiondows Xp and have adobe reader XI(11.0.06) installed.
What kind of problems? What happens when you try? Any error messages?
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Problem opening Office documents from KM
Hello, I have some problem opening Office documents from KM.
We stored a lot of office documents (Excel, Word ecc.) in a File System repository (the standard repository "/documents"), when I open one of these files, before to view the document, a little logon window appears, it asks portal user's credentials.
If the user presses the "Cancel" button the logon window will be closed and the document showed, but on the next attempt to open an office file the system will asks again the user information .
If the user gives the right information the documents will be showed and the logon window does not appear again..
How con I avoid the logon request for each Office document in my repository?
Any suggestion??
Best RegardsThank you a lot Brad!!
We use Office 2003 and the note 549610 solves our issue!!
Best Regards. -
Having problems opening word and excel
Having problem opening word and excel, was
Working for last couple years. Can't open to
Write in word, or check current word documents.It always help to list the computer model #, current OS, and the verison of MS Office presently being used.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus -
I copied my PS CS5 Plug Ins folder into my CS6 one & it started having problems opening & errors... would someone be able to tell me what the basic/original ones should be in PS CS^6 Plug In folder please?
That would be any other plug-ins you've installed after Photoshop. Out of the box that folder is completely empty with Photoshop CS6.
To be completely accurate, what you did wrong was that you copied plug-ins that were supplied by Adobe with the earlier version of Photoshop. Those plug-ins logically conflict with the current ones Adobe supplies with Photoshop, which are now provided in another place.
They've changed the folder structure, so no longer are any plug-ins supplied by Adobe put in that folder. Hopefully for a future version update you can copy those you have in Photoshop CS6 without getting yourself into the same trouble.
-Noel
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