I am having problems printing with my HP 800PS design jet.

I am have problems printing with my HP 800PS design jet. I have to call IT all the time and it is losing its print settings and the print screen will freeze uot all the time. I am told that HP does not support this product any more.

This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • Anyone having problems printing with aps?

    Any one having problems printing while using an ap?

    you need the drivers...
    win 7 32 bit:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=439154&p...
    win 7 64 bit:
    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=439154&p...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • HT2506 Is there anyone else who is having problems printing with Preview since upgrading to Lion OS X?

    Since upgrading to Lion OS X, I have not been able to print any of my documents that were created in Adobe PDF.  All calls to customer support have been a bust.
    When I try to print anything it comes out looking like this:
    Apple PREVIEW team!!!!  PLEASE HELP!!!

    Hi Linc...
    Here is a copy of your prior post to me on a different forum...
    Still no resolution...
    Linc Davis
    Re: Anyone having problems with Preview since upgrading to Lion OS X?  When using a pdf form that allows multiline text, I am finding that the printing is completely illegible.  The lines are stacking on top of each other. 
    Mar 11, 2012 3:13 PM (in response to pshrynking)
    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, selectHelp from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode.) Post the results of steps 1 and 2.
    pshrynking
    Re: Anyone having problems with Preview since upgrading to Lion OS X?  When using a pdf form that allows multiline text, I am finding that the printing is completely illegible.  The lines are stacking on top of each other. 
    Mar 11, 2012 4:13 PM (in response to Linc Davis)
    Did all of that yesterday, with the Apple Representative on the phone, and nope, still a problem...it was kind of exciting, really, they kept going up and up the tiers of support until I got disconnected...Fortunately I had the email address of the gentleman who was helping me so that I could email him back and let him know that we got disconnected...as you might imagine, he still has not emailed me back.  They were able to receive a copy of the form that I use for charting and try it in their facility on their computers, so we know:
    1- it is not just my computer.
    2- it occurred only after installing Lion OS X, not sure if they have tried it on Snow Leopard, but that's what I would have done if I was them...assuming that somewhere in Apple someone has not upgraded to Lion.
    3- it is not just my software.
    I think the problem is with the newer iteration of Preview  not communicating well with the Adobe .pdf.  probably some line of coding that needs to be written and insertedinto their program for multiline text.
    :-)  Thank you for your help!

  • Why am I having problems printing with Photoshop CS6?

    My problems started when I upgraded to Adobe CS6. Colors are off, and prints are dull, almost murky. I thought it was the printer at first, so I swapped out all my ink (big mistake), cleaned the print heads (another mistake). None of these measures were necessary. I adjusted my CS6 color settings based on advice from sources like Linda.com. No improvement. Finally I saved my Photoshop file as a flat Tiff and printed from Mac Preview. The print was gorgeous! CS6 is the problem, I just don't know how to fix it. I'd hate to have to use Preview everytime I want to print from Photoshop. The printer is fine, the paper is fine, changing RGB settings doesn't help. Any ideas?
    Later that same day:
    I think I figured out a simple solution. When I selected the printing option to allow the printer to control color, rather than Photoshop, my print came out better. I've been reading threads all over the tubes and no one suggested that

    Yes you solved your own question, use printer handles color, whcih shodul have been the default. If you do want to experiment with Photohsop manages color, try the CMYK profiles, and send a cmyk file. Only exception is if you print to one of the few RGB printers like a lambda.

  • Any Help will be apreciated,  I am having problems printing with my Epson PX720WD using Aperture software.  I am getting banding across the photo equal distances apart (25mm), plus it appears to be printing at high speed.

    When printing on my Epson PX720WD using Aperture 3 I get lines across the photo 25mm apart, it also appears to be printing at high speed.  I have no problems when I print through Epson Easy print.

    Thomas
    Wow - thanks for such a comprehensive post.
    I have Aperture and a 2400 so this information is exceptionally useful to me.
    Again - thanks for caring and sharing
    Brian

  • I am having problems interacting with Microsoft Office programs since the last update:cannot create a pdf through the 'print' menu in exel and both Word and Exel docs sent in Mac Mail end up being received as .dat files.

    I am having problems interacting with Microsoft Office programs since the last update:cannot create a pdf through the 'print' menu in exel and both Word and Exel docs sent in Mac Mail end up being received as .dat files.
    Both these situations have cropped up on my MacBook Pro since the last update.
    Thanks for your help.
    Cheers
    Bob

    The 'Winmail.dat' problem has been extensively covered in these forums, I would search for that (a Google search works well) and unfortunately I have not seen the pdf print problem before, but assuming the software is current and functions normally (other than the pdf print problem) I have no suggestion other than the obvious (but time consuming) re-installation of Office.
    I wish I had more

  • I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    I'm having problems printing from my 15" macbook pro to my HP wireless printer. It works sometimes but not reliably, it can spend hours "seating for printer". I can print from my i pad with no problems

    Hi,
    Apple's AirPrint only support specific models while using wired or wireless network connection.
    Plugging a printer into a USB port of Apple base is not supported for AirPrint:
    AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
    As well you must use AirPrint enabled printers for a such, none of your printers are AirPrint enabled:
    http://support.apple.com/kb/ht4356
    There are 3rd party solutions which allow sharing a printer connected to your Mac as AirPrint, Printopia as example provide a such:
    http://www.ecamm.com/mac/printopia/

  • Having problem printing to hp officejet pro 8500 since updated to yosemite. any help please?

    I am having problem printing to Hp Officejet pro 8500 printer, it says it is in use. I never had any problem until Yosemite update. Any ideas please?

    I had the same problem with a HP 4000 laser jet & SL, this is how I solved it
    http://www.macworld.com/article/142631/2009/09/snowleopard_printing.html

  • Sorry for my ignorance but i'm having problems printing

    Hi
    I am very new to indesign and to print graphics.  I am not new to web graphics.
    I am having problems printing a document that I have created in InDesign CS5.  Now I have learnt that I need to calibrate stuff with ICC profiles but I am not sure what I am doing.
    Do i need to create aan ICC profile for my monitor and printer?
    How do I get these to worl with InDesign?
    I suppose I need to tell you what is going on.   When I print my document which is mostly different shades of grey, most of the different grey shades are nearly black and I can only just see the differentces in shades between the grays.  Now on my monitor they are distinctly different and can easily be seen.
    So what steps do I nee dto get these colours right?
    Cheers

    For good reproduction you need an accurate monitor profile (this is done with a colorimeter or spectrophotometer --that's overkill for just the monitor, but it can do the printer, too -- and profiling software) and an output profile for the printer and paper combination. The industry standard EyeOne colorimeter package is around $200, the spectrophotometer will cost quite a bit more.
    There are services that will profile your printer for you, too, but learing to do it yourself will cost less over the long haul if you are really serious about the output quality. In theory you need to recalibrate and profile printers on a regular basis, especially when you change ink or toner. Out here in the real world, though, I suspect most of us who are not producing commercial color output just do it once and live with it until the results are no longer acceptable and the profiles need to be updated. I proof for internal use on my color laser, for example, and it hasn't been re-profiled for about three years. It no longer matches waht I see on the monitor exactly, but it's still fairly close and the prints are for my own use. I always get a proof from the printer when it's time to go to press.
    Of course not all monitors and not all printers are created equal. Some monitors are incapable of showing fine gradtions in sahding in the dark or very light grays, and many, if not most, printers can't capture all of the shades you can see on screen.
    For any given printer resolution, such as a 600 dpi printer, the higher the linescreen value used to print, the lower the number of shades that can actually be produced. Halftone spots (which is what are used to fool you into seeing gray using only black ink) are made up of groups of printer dots, and you can't print half a printer dot, so, for example, 600 dpi printer outputting at 100 lines per inch linescreen, uses about 36 printer dots to make each halftone spot (it might be a little different because the shape of the halftone spot is seldom a square). The best you can get from 36 printer dots is 37 levels (no dots to all dots), so the best you can hope for is about 3% steps.
    Add in dot gain, the spread of ink or toner as it's absorbed into the paper and which is more prominent at darker shades, and your shadows tend to plug up, and the very light shades may not show at all. Less than 5% dot, for example is extremely hard to print on most lasers.
    A really good book on the subject is Real World Scanning and Halftones, and a great book on color management in general is Real World Color Management.

  • I am having problems printing a Keynote file to a Keyocera c3232

    I am having problems printing a Keynote file to a Keyocera c3232. 
    Its a 100MB file sent from a Mac Pro 2 x 2.4 GHz Quad Core to a the C3232 which has 768MB of memory installed. 
    I have even optizmized the PDF down to 30 mb and still taking about a 40 mins.  Just got a "Unable to send Trailing nul to printer. Broken Pipe"
    any ideas folks. I can run the same files to a big production machine and it takes 5 mins to print at the most.
    help!

    same thing at 10.7.3!
    brilliant paing with iphone and ipad
    otherwise no sound with imac

  • Problem Printing With Inkscape

    I'm having problems printing from Inkscape. I have libcups, cups-filters, avahi, ghostscript, gsfonts, samba, hplip, and hpoj installed. My printer is a HP LaserJet M2727nf MFP.
    I'm currently using the Postscript driver. Printing from most programs works fine - but when attempting to print from inkscape, the job fails and CUPS gives me a "filter failed" error.
    When using hpijs, attempting to print from Inkscape results in a blank printed page with the text "Error: /typecheck in --run-- / Operand Stack: / --dict:6/15(L)-- 1 11 Annots/E"
    What can I do to address this? What other information can I provide?

    dakaemch wrote:
    Printing with my Epson C2800 Laserprint with any applications (Ai/PS CS4, Acrobat Pro 9 or Apple Preview), application would crash. Doesn't matter whether I am using my MacPro or MacBook Pro, same problem.
    Can you post the crash report please?

  • HT1338 Having difficulty printing with my HP Photosmart 7510 C311a after Maverick upgrade. Tried to install new HP drivers, but thwarted by demand for address under IPVA.

    Having difficulty printing with my HP Photosmart 7510 C311a after Maverick upgrade. Tried to install new HP drivers, but unsuccessful.

    It did not work after all...
    @CHH: This is wheere I downloaded the printer drivers:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=nl&lc=nl&dlc=nl&soft wareitem=mp-84878-2
    Good luck and keep us all posted on how you're doing with this problem!
    Message was edited by: willem69limbo

  • Cs3 problem printing with mavericks

    cs3 problem printing with mavericks

    Hello @arcticbear38,
    Welcome to the HP Forums!
    I understand you're receiving a small portion on the left hand side of a document missing on both printers. I will do my best to assist you! Does this happen when you print from one program or many program(s)?
    Both of these printers are not indicating low on ink? I would recommend resetting the printing system on your computer by following this Apple document here. I will be looking forward to hearing from you. Have a great night!
    I worked on behalf of HP.

  • I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

    I have problems printing with a HP Officejet 6500 printer directly from my iMac. The printer itself does function well, as I can print from another PC without any problems. Does anyone have a clue?

    Hello:
    I must apologize  .  I should have checked here first:
    http://support.apple.com/kb/HT3669#HP
    According to the list, there is no driver for your printer included in OS X 10.7.
    There are a couple of options:
    1.  Contact HP to see if they have a workaround.
    2. If the model of printer is not listed but your printer is a PostScript printer or PCL Laser printer, try the "Generic PostScript" or "PCL Laser printer" drivers.  Generic printer drivers may not let you access all the features of your printer.
    I have not tried #2, but some people have had success.
    Barry

  • Problems printing with Mountain Lion and Epson WorkForce 645.

    Ever since I installed Mountain Lion I've been having problems printing on my Epson WorkForce 645.  My initial problems started while trying to print from Google Chrome.  The printer would always jam once I tried to print from the browser. I would have to open another browser (like Safari) and print from there.  After driver updates from Apple, my printing problems got worse.  I'm now not able to print from Microsoft Excel or QuickBooks anymore.

    http://support.apple.com/kb/DL1398

Maybe you are looking for

  • Using a Context in Pro*C from OCI connection

    Hi all. I have to write embedded SQL instruction using a context based upon an OCI connection. I get the connection from an Arbor/BP API that return an LDA_DEF structure and I want to execute the SQL instruction on that connection. Does anybody of yo

  • Wats the probs??

    hei why u guys banned me? i never say your card is sound bad and i never say any bad news in your back bout that card or saying anything bad in other forum web and i knew wat ever product is it there must be some limitation and other powerfull works

  • CONDITION TYPE PROBLEM

    Hai All, I have a business scenario mentioned in the following procedure. Work done for HVAC = 1000 Work done for ELECTRICAL  = 2000 Work done for PLUMBING = 3000 Total  = 6000 Value of Material on site = 3000 Advance = 2000 Retention = - 1000 So tot

  • The edit then crop in I-photo 9 creating problems

    I'm having an edit problem in I-Photo 9 that I did not have in I-Photo 8. When I hit edit feature then choose crop feature the program will not let me change the photo size. The crop feature shows but does not change when I move the corners in. I nev

  • I delete a specific cookie and it automatically reappears. How do i permanently delete a cookie? I do not go on the website, but the cookie wont go away.

    I went in and deleted my cookies and I closed my options and then went back in and one in particular was back. So, I completely closed FireFox, re-opened it and left it on the blank FireFox homepage. Then I went in and deleted said cookie again, but