I am having problems reinstalling Mac OS X 10.6 Snow Leopard.

I'm new to Mac and I'm having problem reinstalling the operating sysytem. After erasing the hard drive I have attempted to reinstall and keep getting the same error message. INSTALL FAILED, MAC OS X COULD NOT BE INSTALLED ON YOUR COMPUTER, THE INSTALLED COULD NOT COPY THE NECESSARY SUPPORT FILES. At this point the computer is useless. I can't get the disc out of the drive or exit the installer. It looks to me like the computer needs the disc to restart. I have tried several times..... Any help would be greatly appreciated, thank you.

Hi Berry,
Thank you so much for your help! Yes my computer was a mess and we had tried everything to straighten it out, but nothing worked, so reinstall was our last hope. I had taken it to a friends house last night to have him help me with the reinstall. After he started it I closed the lid and took it home to finish it, and when I got it home and open the lid to continue the disc drive sounded really funny, like it was trying to run but couldn't. After a few minutes of that I would get the error message. With every attempt to try again the noise got worse and again would error. I'm wondering if during the trip home the disc shifted in the drive slightly causing the problem. With your advice I was finally able to get the disc to eject, but had to put back in for the computer the finish starting because I had erased the hard drive. After it finished starting I powered the computer down again and started it again holding the "C" key (something that was written right on the cd....blonde moment). I started the install again and it went right through without a single hesitation and without the horrible noise...Wooooo Hoooo!!  Thank you again Berry, I would love to kiss the man who came up with the internet forum.
Denise

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