I am having problems using my iphone4 during calls. When any part of my facial skin touches the screen, it would either go mute, hold, speaker or whatever part my skin accidentally touches the screen.The other caller then cant hear me

I am having problems using my iphone4 during calls. The screen does not automatically lock to prevent any part of my skin or face from touching it. When my skin touches the screen it would either go mute, hold, divert to speaker phone or calls another in my contact list. The person i'm talking to then cannot hear me suddenly when in mute or hold. Is there any application for my iphone4 like a "screen lock" when it is being used on calls?

    Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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