I am having problems viewing SARS documents.

The SARS website provides a link to download the correct version of Adobe to view the documents they have sent. I have done this 3 times and still cannot view correspondence from SARS. The link provided by SARS is as follows: http://www.adobe.com/products/acrobat/readstep2.html
Please could someone provide assistance.

Operating system is Windows 7 Professional 6.1
Adobe Reader version XI
Browser Windows Explorer & Google Chrome
Correspondence recieved via e-filing, i.e. Log onto e-filing profile, click notifications, will show documents uploaded by SARS, click on document to open, then get msg on document that to view document need correct version of Reader, msg provides link as previously stated.
Have downloaded the version from the link 3 times and still recieve same msg. Have used other pcs to view documents, and the documents can be viewed and printed.
Am able to view other pdf docs with the version in place, its only the SARS docs I cant view
Sent from Samsung Mobile

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Hi,
I using windows xp service pack3. I used before about 2 years and I never had problems, but now when I uninstall adobe photoshop cs5 because I could not see CR2 files in adobe bridge I tried install again about 3 times and unsuccessful, could you help me please.
Kind Regards
Vygis
Date: Tue, 12 Jun 2012 16:55:49 -0600
From: [email protected]
To: [email address removed by host]
Subject: I am having problems viewing CR2 files Installing Adobe Photoshop cs5
Re: Installing Adobe Photoshop cs5 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Were you experiencing this message prior to removing Photoshop CS5 Extended? If not what prompted you to reinstall? Finally what version of Windows are you using?
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Are you receiving an error when installing or are you unable to view your CR2 files once Photoshop is installed?

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