I am having problems with my Canon S100 camera. The shutter is not working correctly.

I hope this is the right place to post a complaint about my Canon S100 camera's shutter not working correctly.  My daughter purchased two of these cameras, one for me, and one for herself.  Both cameras are having the same problem.  I hope Canon can help us with this serious problem.  What good is a camera if it does not take pictures?

Stephen (Canon),
I find it quite surprising that you do not respond to 28 pages of comments regarding this issue on the other thread and yet you directly comment here.
Seems to me that the problem arises after significant use as the contacts in the shutter switch corrode and do not get the contact that they once did.  With many users this occurs just outside the 1yr warranty. However, it is clear that this is a design fault as opposed to natural 'wear and tear' and therefore I would expect that a company with Canon's reputation for excellent service would offer free repairs.
Can you please confirm if Canon are preparing a response on this issue?
Regards,
Neil Walker

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