I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?
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After the latest update, all my apple products reverted to an old icloud account. As it no longer exists, I cannot get into it to delete it and add the correct id. How can I change this, especially on my Macbook pro? There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id. How do I switch it to a newer id?
It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
I am trying to purchase upgrades to a game I purchased. Every time I try the iTunes message tells me to go to iTunes support. Any ideas?
To Contact iTunes Support and request assistance Click Here
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It should be done at http://appleid.apple.com/ -
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I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change
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Hi! I have 1 credit card and 2 more apple id. Is it possible to use this credit card information for all my apple id?
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I have an iPhone 6. I am signed in to iTunes with my Apple ID. I am updating apps and the phone keeps asking for my wife's Apple ID.
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Youll get that message when you change the iTunes account you are logged into, you can't keep changing it. -
Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.
I do not remember it because when I bought the my iPhone 4s in 2011 I didn't understand how it works and asked a representative to set it up for me. The representative helped me and gave a piece of paper with login and password but I lost it a long time ago.
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I have an old icloud account with music and pics on a computer and a new account on my iphone and ipad how do I transfer my pics and music to my iphone account or cync them i dont want to have to repurchase all my music to play on my iphone
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