I am having some trouble with receiving messages from iMessage users when I don't have my iMessage turned on. When I called for support, I spent 30 min waiting and the woman's response to me was "Turn on your iMessage." I prefer not to use it

I have an iPhone 5s and a MacBook Pro. Ever since I updated my computer software to Yosemite, it linked my Apple ID with my phone number and I am not receiving messages from iMessage users on my phone, but rather to my computer. I don't like to use iMessage so I keep it off and would like to receive all messages as SMS texts. I have already tried changing my Apple ID password, logging off of my Apple ID in iMessage on my phone and turning it off, and changing settings on messages on my computer. Nothing is working. Either the messages continue to go to my computer or the messages trying to be sent say they cannot be sent.
After spending 30 + minutes waiting for technical support, the woman helping me (who did not give me her name) told me I should just turn on iMessage. After explaining that I don't like having iMessage on and asking why it worked for at least a year up until this point she said "things change and sometimes we don't know why things do what they do". She asked me about various other things on my phone such as bluetooth and told me to turn on and off airplane mode and the call disconnected. I have not been contacted since, even though she has my phone number.
I am hoping for some help and also hoping people don't get the type of service I received tonight.

I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.

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Got a new Samsung galaxy s3 and can't get messages from iphone users now. Don't have the old iphone to change the settings ! please help . need to know how I can get messages on my galaxy

Can't get messages from iphone users on my new Samsung g allaxy and don't have my old iphone anymore ! Please help !

Read here under no longer have device:
http://support.apple.com/kb/ht5661
Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
It's either that, or you call AppleCare & have them fix.

Still can't receive messages from Iphone Users

Greetings,
I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
1) Ensure "IMessage" is disabled in my old phone
2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
3) Changed my Apple ID Password
4) Unregistered my Iphone with my ITunes Account.
5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

Can’t get text messages from an iPhone - Apple Support

Having trouble moving mail messages from one user to another

I am trying to move mail messages from one user to another on my Macbook, and I cannot seem to do it. I've tried archive, but I don't think I'm doing it right. Any suggestions?
Thanks,
Noreen
Message was edited by: reensjp

I had to go to the Mac store to get the answer to this one... i was archiving correctly, but you need to save the mbox files to your desktop, then move them to the shared folder, that way all users have access. I also had to edit the permissions on the files, as the user i wanted to have the emails didn't have permission to even look at the files.
Noreen

Some question about receiving messages from Skype ...

Hello there,
I have a question or two about recieving messages from Skype users, who are not on my contact list"
1. If I have enabled to only receive messages from people in my contact list, will they be notified when they try to send me an instant message, that they need to add me first?
2. Will I still be able to see messages sent by contacts who are not in my contact list and them see my messages*, if we are both in a Skype conversation group but not on each other's contact list? *The messages either one of us posts in the Skype group conversation
I appreciate the information
Thanks
Solved!
Go to Solution.

1. The person sending this message will not receive any notification about failing message delivery. The message will just disappear in nowhere.
2. Messages exchanged in group chats will be seen both by you and the other person, even if this person is not in your Contact List.

Why can't I receive messages from iPhone users with my new Galaxy s4?

I just got the Galaxy s4 and switched to that from my iPhone. I can't recieve any messages from Iphone users, please help me...

Sounds like you didn't deactivate iMessage on your iPhone before you switched over. You will need to talk to Apple Support

Galaxy s5 not receiving messages from iphone users

Ok so sorry about the long question but I just bought a galaxy s5 to replace my iphone 4s and im having trouble getting messages from iphone users. I tried turning off imessage, turned off find my iphone, resetting the device completely, and even created a new apple id but nothing has worked in the past 6 hours. The only thing I have left is to contact apple support but I really dont want to spend $20 to talk to someone if I dont have to... Any help at this point will be apprectiated. Thanks

At the risk of repeating some information, I'm leaving a full message here because I found many of the suggestions above to be vague and confusing. This is a step by step of the call that I just put in to Apple to fix this issue with Samsung S5 Galaxies not getting text messages from iPhones. This process should only be necessary if you no longer have possession of your iPhone; if you do, it seems from messages above you can go into your iPhone's settings and turn off iMessage yourself.
NOTE: According to Victoria, the Apple rep who was familiar with the problem and (supposedly, within the next half hour to 24 hours) fixed the problem, iPhone users who have updated to IOS 7.1.1 --not just 7.1, but the 7.1.1 specifically -- will not have this issue, as 7.1.1 fixed the issue causing this disconnect. However, any iPhone user operating under 7.1 or previous systems will not be able to send an S5 Galaxy user a text without an elaborate and individualized process to remove the former iPhone user's iMessage link. So, here's what I did:
1. Called Apple Support at 800-694-7466 (I could not find the section headings/descriptions mentioned by FoxFifth above on the website listed; the sections did not match anything on the page linked to that supplied url)
2. Followed the prompts, which involved giving my phone number (the one now linked to my Galaxy S5 but formerly to my iPhone 4s) and verbally requesting a representative at the appropriate time after the appropriate prompt. NOTE: disregard the warning about a $19 one-time service charge; it will not apply once you speak to someone.
3. Wait for a rep.
4. When the rep answers, say, "I just upgraded from my iPhone (4, 4s, 5, etc.) to a Samsung Galaxy S5 and can no longer receive texts from other iPhone users. I found online that this is because my iMessage is still turned on and I need you to deactivate my iMessage that automatically sends other iPhone users' messages to that old phone, which I no longer have."
5. The rep, who -- if they are anything like Victoria, who said she's done this "quite a lot today, actually" -- will recognize your issue. The rep will send you a text message to your new device, which contains an alphanumeric code that you must read back to the rep to authenticate it. At that time, the rep will put in your iMessage deactivation request; it should (here's fingers crossed) become active within 24 (some users here say 48, so be patient) hours, at which time the problem should disappear.
I hope this is detailed enough to help everyone else out there. Based on the Apple rep's familiarity with my problem, I'm hopeful the process will work as promised. I will update when I know for sure after a day or two that it is (or isn't) working.

Not receiving messages from iPhone users

I recently switched from an Iphone 4S to an android and now im not able to receive any messages from iphone users. How do i fix this problem if i no longer have the iphone in my possession?

Hi Brimc07,
No need to worry! Everything on your device is 100%. There actually is an issue with some users who've updated to iOS 7. I've been able to notice this issue first hand. The issues would relate to your friends apple devices. I recommend having one of them turn off their iMessage and retry sending you a new message. I guarantee 100% you'll be able to receive the message. Apple is currently working on an improvement, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

HT4993 I have switched from Iphone to galaxy and I can't receive messages from anyone using an Iphone. I have contacted sprint and they thought they resolved the issue, but I still can't receive messages from iphone user. How can this be resolved

I am having trouble receiving messages from friends that are using Iphone. I recently switched from Iphone to Galaxy Note 3

http://support.apple.com/kb/ts5185
You'll need to contact Apple Support if you no longer have the iphone.

Is there anyway to disable iMessage without completely wiping the phone clean? i switched to android and can not receive messages from iPhone users.

i switched to android and the phone company disabled my iMessage. but about a week ago i logged into a mac with my user id and now i can no longer receive text messages from iPhone users. it gets sent to the iMessage on my mac. how can i disable it completely without wiping the phone

See this support document for help. Can’t receive text messages on a non-Apple phone

Having some troubles with annotations, hyperlinks, images within PDFs

Hello all.
I am having a few issues with my PDFs and I hope that someone can assist me.
First, I want to state that we are using LCES2 SP1, with Workbench, Designer, Workspace, PDF generator and Reader Extensions. We do not currently have Output.
Situation:
I have created several forms in Designer that present the user with information from an XML submitted via a .net app. The info includes customer data, URLs to other pages and a URL to an image/s which I embed within the PDF for presentation.
In addition to the customer data, the forms present one or more embedded images from the XML which are different every time(dynamically embedded in form). We also present several URLs from the XML which I have hyperlinked. We also need to capture Annotations/markups on the PDF.
I have the dynamically populated images displaying correctly to the user. Annotations and the hyperlinks are basically functioning correctly as well.
My issues:
The problems that I have encountered are:
1. The embedded images that are presented do not show the annotations on them. It seems as though the annotations are marking on the PDF behind the embedded images. For example, if I draw a line across the PDF, the line is there but will not show on the actual images. Is there a way to push the images back and bring the annotations etc in front?
2. The hyperlinks work correctly except that when we open the PDFs in Workspace, the hyperlinks open the page within the Workspace area. Is there a way to force the Hyperlinks from Workspace to open the page in a new browser tab or page? I have attempted to use the target="_blank" with no success.
3. The annotations are being captured and collected ok within LC. I can see the updated XML which includes the markups etc. I have attempted to then use the updated XML to present the PDF, including the annotations, to the next user in the TaskAssignment. Even using Reader Extensions, the annotations/drawings do not display to the next user in their Task. However, if I open the same document using Acrobat Pro, the annotations are displayed correctly. Anyone have an idea what I am doing wrong? Do we require the use of Output to flatten the document with the annotations?
Thank you all for your assistance
David

Hi,
three years later I have the same problem as David posted in no. 1.
I created a PDF form in LCD with image fields and text fields that are filled within another software. In LCD I placed the fields in the background. After the pdf fields have been filled within the other software the user wants to add markups and comments on it.
But the markups on the PDF appear behind the images and texts. I need the markups in front, how can I manage this??
Best regards,
MiHue

Having some troubles with Quicktime + ITunes

Okay.
The Story...
I don't use itunes or sync my ipod to much, and I like took my library of tinues out, and i planned to reinstall windows all together but I didn't so I tried to uninstall itunes and reinstall and just replace the library. ( wasn't exactly thinking i could just put the library back in and go. This was all done over a period of time. ) Well then everything messed up. I got errors and had to uninstall quicktime as well, finally got it to work and quicktime and itunes installed and when I try to open itunes it crashes right off the bat. I've installed older versions and the newer versions and it's still the same so I'm stuck on what to do, I've tried other methods of trying to fix it and none have worked. I'm kinda thinking my case isn't common. Sorry if this is long.
Jeff

Silent quicktime failure is much rarer than silent iTunes failure. It has been a while since I encountered it.
It used to be associated with malware infection, so as a first step could you run a virus an spyware scan with up to date definitions.
A second opinion would be a good idea too. The Kaspersky on line scan seems to be good at detecting things but doesn't remove anything:
http://www.kaspersky.com/virusscanner
Also check to see that your smart card service is present and not set to disabled. iTunes needs it and it is a quick thing to check.
Start>>Run>>Services.msc
I am not around until tomorrow now. It is important to be sure you are free of malware before starting troubleshooting as that can interfere with a solution as well as causing the problem.

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I'm kinda lost here can somebody help please!!

as for transfer your video to your iPod make sure "automatically update all videos" is selected.
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I am having some trouble with Adobe Flash Player

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I have the exact same issue - but the funny thing is that it is only on my iMac - my MacBook Pro is fine and they both have 10.7.2 and the same latest Flash Player, so I think it might be a hardware problem to be honest.
Ever since upgrading to Lion my iMac has been that way - my MacBook Pro had the problem with the first update from Adobe but after the second update of the Flash Player everything is fine on the MacBook Pro.
How old is you MacBook Pro?

I am having some trouble with receiving messages from iMessage users when I don't have my iMessage turned on. When I called for support, I spent 30 min waiting and the woman's response to me was "Turn on your iMessage." I prefer not to use it

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