I am having trouble connecting to itunes

can u help me with my problem

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
eMachines ET1331G
iTunes 11.0.2.26
QuickTime 7.6.9
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003EBBC00A282E68
Current user is not an administrator.
The current local date and time is 2013-08-10 11:37:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {189A7EA4-E3E5-4BEB-805A-E0A751964664}
Description:    NVIDIA nForce 10/100 Mbps Ethernet
IP Address:    192.168.0.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.0.1
DHCP Enabled:    Yes
DHCP Server:    192.168.0.1
Lease Obtained:    Sat Aug 10 11:07:50 2013
Lease Expires:    Sat Aug 10 12:07:50 2013
DNS Servers:    65.32.5.111
        65.32.5.112
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
An unknown error occurred (-3212).
Basic connection to the store failed.
An unknown error occurred (-3212).
Connection attempt to Gracenote server was successful.
An unknown error occurred (-3212).
Last successful iTunes Store access was 2013-05-06 17:41:30.

Similar Messages

I have the new iPad Air and I'm having trouble connecting to iTunes. When I connect my iPad, my computer recognizes my iPad but iTunes does not. Why is this? I have a Windows 8.1 computer, and I've installed the latest iTunes. Please help!

Please answer ASAP!!

Hi eisense,
I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
-- Desktop PC OS: Windows 8.1 64-bit
-- iTunes version: 11.3.1.2 (latest) for 64-bit
-- iPad Air with 3G/4G SIM slot
-- iOS version: 7.1.2 (11D257)
-- Several USB peripherals: Keyboard, mouse, printer, scanner.
What I want to do is to sync my iPad with iTunes (NOT to charge it via USB). However, I get a strange behaviour 99% of the time (I will talk about the 1% later). The behaviour is the following:
1. I connect the iPad to any USB port of my PC. My desktop PC is a new one, substantially "beefed up".
2. The iPad changes continuously from "Charging" to "Not charging" and vice versa all the time (the change of "charging states" happens roughly every 2 seconds).
3. While doing that, iTunes changes state from recognizing the iPad to "not identifying it properly". It suggests that I disconnect and reconnect it again. No matter how many times I do that, it never does any good.
4. Eventually I get an error (error code: 0xE8000084) but the change of "charging states" goes on and on.
5. During this time I was checking the Windows Device Manager. When the iPad was at the "charging" state the "Apple Mobile Device USB" appeared under the "Universal Serial Bus controllers" section of the Device Manager. When it was not charging, the "Apple Mobile Device USB" disappeared.
6. Even in the case the iPad was charging the "Portable Devices / Apple iPad" entry didn't appear in the Device Manager.
I have read all the posts about the particular error code and about the connectivity issues with iTunes. However, no matter what I have tried I haven't resolved my problem yet. I completely uninstalled and reinstalled iTunes according to Apple instructions. Rebooted my PC while removing all the other USB peripherals. I stopped and restarted the AMDS service. I hard rebooted the iPad. I switched USB cables. I even tried to sync my iPhone 5S in case it was an iPad problem. All has failed. Even the iPhone has the same behaviour.
NOW, about the 1% I was talking before.
If the iPad is completely charged to 100% (99% is not enough) the problem disappears. During the time that the battery is at 100% the iPad is not charging and at the same time all is fine with iTunes. The problem reappears when the battery goes to 99%.
I don't remember having this problem a few months back. Any ideas?

TS1368 I am having trouble connecting to itunes on PC and ipad with "The item you've requested is unavailable in the UK store" coming up when I try and connect to iTunes.

Is anyone else having problems? I keep getting "The item you've requested is not currently available in the UK store." This happens on my PC and my iPad

There are lots of comments about his over in this thread https://discussions.apple.com/thread/5271084?tstart=0

Trouble connecting to iTunes through wi-fi from iPad

i am currently having trouble connecting to iTunes wirelessly from my iPad. i try googling the answers but i just can't seem to find the correct one, there was one that worked temporary for me, but once i turned my computer/iPad off and try to reconnect my iPad to iTunes agian the next day it just didn't want to.
my ipad is sayingon the 'iTunes Wi-Fi Syncing' tab that is will resume once it finds my PC.
i don't know what went wrong but it used to work just find. before when i open iTunes and turn my iPad on it will just automatically connect, but for the pass few days it stopped working.
i have every turn on, i have 'sync to iTunes wirelessly' check on the summary page and i have my wi-fi signel at full, so i dont' know what the problem is. i didn't do anything to my router for this to happen.
p.s. if this help i just recently updated my iOS system for my iPad, because there was a new update and i though, 'what the ****, why not.'
please tell me this isn't the reason, if so i'll so, ljaflsjflskjflkjsd.
thanks for the help in advance.

Have you tried to sync your iPad with your computer using the sync cable? I find that I have to do this once in a while to get my iPad to sync with my PC wirelessly again.

I'm having trouble connecting my iphone to my itunes on my computer

So for christmas I got an iPhone and currently, I'm having trouble connecting my iPhone to my iTunes on my computer. If I get on my computer and open my iTunes, I can use it perfectly fine but once I tried to connect my phone to it, it told me the software needed to be updated before it would work with my phone. I went to the website and tried downloading the updated version 10 times but every time it told me it couldn't connect with an apple device or something. So then I tried just going to my downloads and stuff and moving the actual song straight to my phone but it would always tell me my device has ended or has been disconnected. All I'm trying to do is move some songs onto my phone from my computer. They weren't purchased straight from iTunes so it's not showung up in my "purchased" on my phone. (I think I got them from amazon and some are cds that I my computer that I got years ago. Maybe thats why they don't show up in the purchased?) Anyway, how can I fix this? I have a windows computer if that can help at all. Thanks!!!

Also, I just opened my iTunes on my computer then plugged my phone to the computer and a box popped up saying "This iPhone cannot be used because the Apple Mobile Device is not started"
I have no idea what that means.
I don't have that option on the side that says what device is connected so I can't sync or anything.

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!!

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!

You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I am having trouble downloading an iTunes movie. It repeatedly quits and gives me an error message that my network connection was reset. Any suggestions?

I am having trouble downloading an iTunes movie. It repeatedly quits and gives me an error message that my network connection was reset. Any suggestions?

Hello sudsy71,
The article linked below provides some useful troubleshooting steps that can help resolve this error.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Having trouble connecting my ipod to iTunes and mac

Today my ipod decided to stop working altogether and not play anything. Literally, I was listening to a song and the next song never played. Couldn't figure out why, so I came on here and tried the 5 R's.
I want to restore my ipod (because obviously nothing else I did, worked), but I can't even connect it to my MacBook Pro, let alone, see it in itunes. I just want to see of restoring it might actually fix it before I do anything involving the apple store.
There's all sorts of threads about having troubles connecting ipods to PC's, but nothing I could find about connecting them to Macs.
I know for sure the USB wire is fine. I downloaded the new version of itunes and blah blah blah...it's definitely all the ipod, but I can't seem to come up with any other solution than to go to an apple store.
I only bought this within the last year and just recently started using it on a regular basis.
If anyone would like to shed some light on what might've happened, please let me know! I'd be so grateful! Thanks!

Try putting the iPod into Disk Mode
http://support.apple.com/kb/HT1363
If that works, connect it to the Mac. See if it is now recognized by the Mac and iTunes. If it is, use Restore to erase the iPod and initialize its software.

Having trouble connecting ipad to computer

having trouble connecting ipad to commputer

I assume that you mean iTunes is not recognizing the iPad.
iOS: Device not recognized in iTunes for Windows - Support - Apple

I am having trouble connecting my iPad mini with my lap top that run Xperia

I am having trouble connecting my iPad mini with my lap top that run Xp

Hi..I've had a variant of this problem; my internet was accessible but my devices on wifi could not see the PC on Lan. That meant no iTunes syncing, Airplay from iTunes etc.
Dlink has a strange default setting that isolates Wifi & Wired connections into different subnets.I'm assuming you have DHCP setup on your router and you're PC or MAC has internet access via the same router. Try the following steps to see if this solves the problem for you-
1. Go to Setup -> Local Network and Uncheck the box that says 'Configure the second IP Address and Subnet Mask for LAN' - Hit Apply
2. Go to Wireless -> Wireless Basic and Uncheck 'Enable MultiAP Isolation' - Hit Apply
3. Restart your Router
Let me know if this solves your problem. I've been frustrated by my problem for months & had nearly given up.
J

HT201210 Is anyone having trouble accessing the iTunes store?

Is anyone having trouble accessing the iTunes store?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Having trouble syncing to ITUNES

I am a new IPHONE user. Loaded ITUNES but I am having trouble connecting/syncing my IPHONE.

Ok I have just spents a couple of hours on this. After upgrading to the latest itunes i found it would not sync my library to my phone. So in the end I deleted the itunes libray abd then reloaded it, FINALLY it then let my phone sync the music.

I downloaded the soft wear update now my iPhone is running slow I'm haveing trouble connecting Wifi what can I do?

I Downloaded the new softwear update now my iPhone is running slow I'm haveing trouble connecting wifi what can I do!

"Not only did it download a new version of itunes, but it also downloaded MS Word updates, and other software that required updating."
MS Word is not an Apple product so it could not've downloaded with all the Apple software updates.
"I clicked File > Check for Updates"
What program were you running to do that?
In any case boot from your OS installer disk and run Repair Disk from Disk Uility.

I am having trouble connecting to wifi networks that are password secured, even though I know the passwords.

hey guys,
Ok so here is the problem. I am having trouble connecting to wifi networks that are password secured. I am able to connect to public wifi with no problem, but when networks have passwords on them I am unable to connect to them, and I know that passwords. I also know that i am putting the correct passwords in because I am able to connect to the networks on my computer. I have tried turning my phone off and then back on, turning the wifi off and then back on and even resetting my network passwords to no avail. The networks that are secure show up in the wifi list for networks but when I go to put the password in, it tells me "incorrect password for the network". It has never connected to it since the passwords have been put on it. I am out of ideas for trouble shooting. Can anyone else help?!

Try a soft reset by holding in the power button and the home button in at the same time for about 15 seconds until the screen flashes and then goes completely black. Afterwards try and turn the phone back on and see if that works. Also you could try and reset the Network Settings by going to Settings--General--Reset--Reset Network Settings and see if that resolves your problems as well. If all else fails be sure and do a backup through ITunes and then try to restore the device. Hopefully all will be well now.

Im having trouble connecting my macbookpro to the tv. im using a mini display port to hdmi adapter, when i switch tv/video to hdmi on the tv nothing pops up, and i dont have the arrangement tap on the display settings, please help!

im having trouble connecting my macbookpro to the tv. im using a mini display port to hdmi adapter, when i switch tv/video to hdmi on the tv nothing pops up, and i dont have the arrangement tap on the display settings, please help!

I've found that the order of operations, so-to-speak, can be important when hooking up mini display port to HDMI. I have the most success with the following operations in this order:
1) Plug HDMI cable into mini displayport adapter (the cable should not be plugged into either the TV or the computer at this point)
2) Plug the mini displayport end of your new super-cable to the computer.
3) Plug the HDMI end into your TV.
4) Switch inputs on your TV to the proper input.
5) If still nothing on the TV, try a different HDMI port on your TV.
Hopefully this helps! Good luck.

I am having trouble connecting to itunes

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