I am having trouble downloading an email gift of music ?

i received two email gifts songs from my mother today.. i can not redeem them.. i am having great difficulty.. please help
when i click on the redeem button in the email it takes me to the itunes download page.. i already have itunes..installed correctl on my laptop.. i really would like to redeem my gifts.. please help me thank you

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/adobe-lightroom-4-is-out.html
and activate with your serial serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

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