I am having trouble downloading my creative cloud, the app keeps closing on me
my creative cloud app fails and closes everytime i try to launch it. Please help me
Sofialunsford do you receive any specific error messages? Which operating system are you using?
Similar Messages
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I'm having trouble downloading Mountain Lion from the app store with a long "waiting" time
I tried to download mountain lion from the app store, but it has been in the "waiting" mode on my desktop for some time... What should I do?
http://www.apple.com/support/mac/app-store/contact.html?form=account
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I am having trouble installing Adobe Creative Cloud on my windows 7 laptop
I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
this is what I get
-- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium -
Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help. -
In creative cloud - the apps will not load - I get a download error contact support
in creative cloud - the apps will not load - I get a download error contact support
WHAT download error? - Please read, and answer as much as you can https://forums.adobe.com/thread/1499014
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I am having trouble downloading Safari and Itunes. I keep getting a windows installer error.
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
Having trouble downloading an episode of the good wife. The iPad has frozen.?
Having trouble downloading an episode of the good wife! Being instructed to tap to download but unable to do so, is preventing any other downloads and cannot be deleted.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons -
Having trouble downloading magazines on newsstand. I keep getting a message that says can't connect to server on all magazines
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I'm having trouble finding carton hd on the app store
I'm having trouble finding carton hd on the App Store
Just a guess, are you looking for this:
https://itunes.apple.com/us/app/cartoon-h.d-wallpapers/id535109714?mt=8 -
Hello, can anyone help me out there? Im having trouble downloading itunes on my computer.
Ikeep getting a error message reading:
#1 applesyncnotifer.exe- entry point not found.
#2 the procedure entry point sqlite3-wal-checkpoint could not be located in the dynamic link library. sqlite3.d11.
#3 service 'apple mobile device' (apple mobile device)
failed to start. Verify that you have sufficient privileges to start system services.With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck -
I downloaded the free trial of Creative Cloud with APP's ....nothing works, trying to get started.... HELP
Hi Catemermaid,
Sorry to hear about your difficulties. Were you able to get Creative Cloud for desktop installed as described here:http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
You should be able to install it from https://creative.adobe.com/products
Are you getting any errors? Where are you getting stuck? Also, are you using a Windows or Mac computer?
-Dave -
Why does Adobe Creative Cloud desktop app keep crashing?
After loggin in to my account via the adobe Creative cloud desktop app the timer spins for a few seconds and then crashes without generating a report. I am on Mac OS10.7.5. I have done an uninstall of Creative cloud and reinstall of latest version. No joy. I have done a complete clean of Cloud using the app from the Adobe web site. After reinstall of Cloud problem still exists. I have renamed the OOEB file in Application Support so a new one is generated. Same problem. My loggin details work when I go into my account online. When I try to install apps from there it opens the desktop app and crashes. Any ideas?
Hi Jos,
Adobe creative cloud desktop does support proxy auto config file however you may need to open outbound for below Adobe links on your firewall.
Address
Ports
ccmdls.adobe.com
443
ims-na1.adobelogin.com
80
443
ims-prod06.adobelogin.com
443
na1r.services.adobe.com
80
443
prod-rel-ffc-ccm.oobesaas.adobe.com
443
prod-rel-ffc.oobesaas.adobe.com
443
lm.licenses.adobe.com
80
443
ccmdl.adobe.com
80
swupmf.adobe.com
80
swupdl.adobe.com
80
prod.acp.adobeoobe.com
443
interaction.adobe.com
443
Thanks,
Ashish -
Having Trouble Downloading After Effects VIA the Cloud.
So I purchased Adobe AFter Effects through the cloud on a month to month basis. I had just finished the free trail and decied I needed to download it.
I then dowloaded the free trail of Creative Cloud just to see how the layout was etc. Then I purchased After Effects on Creative Cloud.
After I recieve my e-mail telling me my purchase had gone through etc etc. I logged in to Creative Cloud and tried to download AE.
The Adobe Apllication Manager window opens and I selected After Effects again but it doesn't do anything? On the left side (where it should say download or try) it says Up To Date.(picture included below).
I checked my computer just to make sure it hadn't downloaded and it's not there. I have a feeling this whole issue has to do with the free trail I was on?
Anyway, it's Saturday and Adobe's phone support is not open and I'll be wasting two whole days of my month to month plan if I can't get it downloaded
Anyone have any ideas as to what I'm diong wrong here, or what I should do to resolve the problem??
Thanks...Log out of AAM, clean the SLStore folder as expalined here:
Error "Licensing has stopped working" | Mac OS
Sign back into AAM and then launch the apps to confirm the license agreements and finalize the activation.
Mylenium -
I just installed Creative Cloud in order to download a trial for InDesign. I have the app icon for CC, but it won't open. When it was in my toolbar (on a mac) it just sat there loading for about 15 minutes. I tried restarting it but it won't open at all now. I also tried downloading an InDesign trail and it won't open at all. When I click for it to download an error message pops up saying Adobe is trying to instal malware and asks me if I want to continue. When I say yes, it doesn't do anything. I have a brochure that needs to go to the client by 4pm today! EEK!
Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.
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Heres a snapshot of the error with my cc desk app
How do i fix this?Hi anime' kid,
Please launch the Task Manager and Stop Creative Cloud.exe and then relaunch Creative Cloud.
That should resolve your issue.
Regards,
Sheena
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