I am having trouble downloading the new maverick osx version and now for the last 24 hours the screen is just greyed out. I am at an apple store in London and the staff are just as flummoxed with what is not happening. Help?

Please help me? Nothing is happening on the screen and I can't do anything. I was told to come into an apple store as my home wifi was too slow an that is why it was taking so long to install.

Did you ever resolve the iCloud problem.I am in the same position and its driving me mad!!! If you have a link to an solution I would appreciate it.

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I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be. Can I get my music back?

I hooked up my iPod to the computer and opened iTunes and now all my music is gone. I have greyed out areas where the music is supposed to be, but it says that I still have the same number of songs as I did before. Can I get my music back?

Grayed out whee? Computer? On iPod?
If in iPod that means the music files got corrupted and are lost.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Having trouble downloading OS X Mavericks

Having trouble downloading OS X Mavericks

I've followed several similar comments over the last few days. Mavericks is a large file and depending on where you live and the speed of your line, you will have problems downloading at this time of the year, when the entire planet is on meltdown and with many people locked into their computer screens. Even when the first editions of Mavericks was launched, it was slow then and I've got a 76Mb Fibre Optic connection. I think right now, the world and his uncle are downloading large files so my advice to you is frankly, get up in the early hours of the morning when the line traffic is greatly minimised. It's worth waiting for if you don't wish to screw up your computer. Good luck!

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I have an iMac late 2007 and made the jump from Snow Lepeord to Mavericks with only one problem - iPhoto will not update in my ADMIN account but all of my STANDARD accounts did, but that is a problem for a different thread.
The only suggestions I have is to make sure you have an Aluminum iMac and not the WHITE model, another poster made the mistake of thinking he bought a 2007 model because he bought the 2006 model in 2007.
Make sure you have the Intel Core 2 Duo processor as I think that is part of the minium requirements.
I have included a screen cap. of About this Mac - and yes I am running 6 GBs of RAM as I later found that this mac could run 6 GBs.
Hope this helps......

Did some updates yesterday so decided to shut the computer down last night. Turned it on this morning and now for almost an hour the screen is showing a grey background with a picture of the computer and it says "setting up your Mac". Like it is frozen.

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http://osxdaily.com/2014/10/17/os-x-yosemite-installation-stuck/
also use the Command-L to view logs during installation

How can I order an iphone 6 and pick it up from one of the apple stores in London. It doesn't work with reserve and pick up because the 64 gb is never in stock.

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Thank you for replying. Yes I deleted the old email address..

I am having trouble downloading a whole playlist to my phone. Parts of the playlist will sync but there are still a lot of songs that won't. I have plenty of space to hold this playlist as far as I can see. Any help is appreciated.

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I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
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thanks

Are you saying Mavericks deleted the pictures and documents on your phone?

Have a new itouch. I'm having trouble downloading iTunes. I keep getting the error message: Apple Application software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTues again. Error 2.

I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
Lg

Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2

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Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

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I AM HAVING TROUBLE DOWNLOADING BOOKS FROM THE LIBRARY TO ADOBE DIGITAL EDITIONS 2.0

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ADE2.0 is a load of junk, but it can usually download library books ok.
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Have you specifically registered your copy of ADE with your Adobe ID?
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
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http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
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I am having trouble downloading the new maverick osx version and now for the last 24 hours the screen is just greyed out. I am at an apple store in London and the staff are just as flummoxed with what is not happening. Help?

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