I am having trouble installing PSE 8 to new laptop.

I purchased PSE 8 as a download in March 2010.  I made a back up disc but it will not install.  I'm getting error message 6.  I downloaded the licensing tool but that did not work either.  Can I download PSE 8 again  I still have my key number.

No, you aren't. The serial number for the PSE 8 download will not work with the boxed version and vice versa. This only changed with PSE 9, but in all previous versions, if you have a disc, you need the disc for your serial number to work. Also, there is no download link available if you didn't buy the download in the first place.

Similar Messages

  • I'm having trouble installing itunes on my new computer, need urgent help!

    I can't seem to get itunes on my new PC to recognize my playlists/playcounts, i have all of the music allready on the pc, and when i installed itunes and signed into the itunes store i thought it would immediatley add my playlists/play counts, i'm having a lot of trouble with this as i don't want a new blank library, i want the library i currently have!. Can anybody help me? any advice would be greatly appreciated.

    Refer to these articles:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    iTunes: Back up your iTunes library by copying to an external hard drive
    http://support.apple.com/kb/HT1751

  • I'm having trouble installing CS4 on my new Mac.

    I can get to where it says preparing to install...  then it just stays there. I have installed adobe Air, Quicktime and the Java that was apparently needed. still not working please help

    http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-problems-creative-suite -4.html

  • I'm having trouble installing firefox 5 on my laptop. The installation file isn't working!!

    every time run the installation file it starts extracting and after that the program exits without installing firefox.

    Please send me an update when this is fixed! I would like to use the browser as I'm fed up with IE, but I can't even FIND the files after they "extract". I'm a VERY good 'end user', and can usually find just about anything, but I'm at a loss.
    Thanks for your PROMPT attention!
    Olaina aka "blogfoxy"

  • I'm having trouble installing sound on the new install.

    [krazybastid@localhost ~]$ ls -l /sys/module/snd/holders
    total 0
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_hda_codec -> ../../snd_hda_codec
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_hda_codec_idt -> ../../snd_hda_codec_idt
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_hda_intel -> ../../snd_hda_intel
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_hwdep -> ../../snd_hwdep
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_mixer_oss -> ../../snd_mixer_oss
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_pcm -> ../../snd_pcm
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_pcm_oss -> ../../snd_pcm_oss
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_seq -> ../../snd_seq
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_seq_device -> ../../snd_seq_device
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_seq_oss -> ../../snd_seq_oss
    lrwxrwxrwx 1 root root 0 Oct 24 20:50 snd_timer -> ../../snd_timer
    and.....
    [krazybastid@localhost ~]$ cat /proc/asound/modules
    0 snd_hda_intel
    1 snd_hda_intel
    and... I went to type in the modprobe.conf
    /etc/modprobe.d/modprobe.conf
    # /etc/modprobe.d/modprobe.conf (for v2.6 kernels)
    options snd_hda_intel index=0
    I'm stuck I don't know what to do and I can't get sound to work I also did.. in ~/.asoundrc
    defaults.ctl.card 0
    defaults.pcm.card 0
    defaults.pcm.device 0
    Can somebody help?

    It's ok I figured it out by typing alsaconf and it magically started working.

  • I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

    I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
    this is what I get
    -- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------  ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Mylenium

  • I'm having trouble instaling a printer driver for my Canon MG5220. I downloaded the latest printer driver from the Canon website (10.67.1.0) and installed it on my Intel iMac. It said the installation was sucessful, but when I try to add a printer, no go.

    I'm having trouble instaling a printer driver for my Canon MG5220. I downloaded the latest printer driver from the Canon website (10.67.1.0) and installed it on my Intel iMac. It said the installation was sucessful, but when I try to add a printer, no go. The printer does'nt show up. I'm fairly new to the Mac, after switching from windows. I'm running Snow Leopard 10.6.8.

    Hold down the option key and select
     ▹ System Information...
    from the menu bar. In the window that opens, select
    Hardware ▹ USB
    from the list on the left. On the right you should now see a list of all connected USB devices, as well as some built-in components. Is the device shown?

  • I am having trouble installing itunes on my computer. The error says, "Service Apple mobile device failed to start. verify that you have sufficient privileges to start system requirements." this is my home PC.

    I am having trouble installing itunes on my computer. The error says, "service apple mobile device failed to start. Verify that you have sufficient privileges to start system requirements." this is my home PC.

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • Having trouble installing Adobe Reader 8, know it's outdated, job requires it. System is Windows 7

    having trouble installing Adobe Reader 8, know it's outdated, job requires it. System is Windows 7 Home Premium. Thank you.

    You may see if there are solutions in this old thread: http://forums.adobe.com/message/3063830
    Although that combination isn't supported, many people have made it work.
    Why would a job require Reader 8? All older files are compatible with newer versions. Or at least they should be.

  • Having trouble installing Photoshop  Elements 13. [was: I wonder if somehow I might have went to Creative cloud because something crossed my screen, but I am not used to doing this so]

    I could really use Customer Service help. I received Photoshop Elements as a gift for Christmas...I waiting until i got a new laptop so that I could use that as i was having trouble with older computer. However, I am having trouble installing the software...I swear the dvd added the programs, and I saw them in files explorer i think, but then I cannot find or I was not even able to add the serial number to my knowledge, because it was blank...no keystrokes were shown...and i don't see the program anywhere...Could I have down something wrong and it is somewhere in the cloud?

    Thank you. That's what I first thought that I didn't need to do anything
    but install from the dvd drive. However after the agreement, it asks me to
    sign in at adobe. (Sorry, I'm a little tired of looking at this right
    now)...I'll try again tomorrow.
    There is no one that I see how to start using the program as I must sign
    in. However, I have never been able to get the number to your firm. Or get
    the correct number... I think I clicked on a learning tutorial or browsed
    Adobe's website to learn more, but got caught up in all the details.
    I never uninstalled virus protection to run it because I thought that it
    would ask. I'll try again tomorrow I am frustrated. Thank you for your
    patience. I appreciate it totally. It's really sad cause I really wanted to
    create. I have wanted this for a very long time and I can't believe how
    difficult this has been. It would be really nice to know what is really
    wrong. I must not be seeing something or I've done something.
    On Mon, Apr 6, 2015 at 10:08 PM, Ned Murphy <[email protected]>

  • Is anyone having trouble installing Adobe flash player on a MacBook Pro?

    Is anyone having trouble installing Adobe flash player on a MacBook Pro with OSX 10.7.5?

    Thanks for your help here is what I did so far!
    I have uninstalled Adobe and reinstalled it, I've tried restarting my browser, then my MacBook Pro without any success!
    When I click on the Apple in the upper left hand corner and open System Preferences I can see Adobe Flash Player on the bottom under the Other section.
    If I open Adobe up and check the version it tells me that I have the most recent version!
    I even uninstalled Adobe and installed the newest Beta version, but Adobe is still not working! If I check for the latest version it tells me that I do have the latest beta version, but it still doesn't work!
    If the person who made the video used any other video player it works!
    Their player, plays the video without a problem!

  • Having trouble installing Photoshop & Illustrator on Mac OSX 10.7.4

    Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:
    Exit Code: 34
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s), 0 warning(s)
    FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
    What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.

    It is difficult to determine the point of failure from your install log summary.  I would recommend reviewing the install logs in their entirety to locate the exact error.  You can find details on how to accompplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Having trouble installing Photoshop on Mac OSX 10.7.4

    Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:
    Exit Code: 34
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 0 error(s), 0 warning(s)
    FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.
    What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.

    There are a number of thread on this.  So it might be faster for you to do a web search exit error 34 photoshop to find solution.

  • Having trouble installing ProIX on new Windows 8 machine after XP crash.  Get almost ll of the way through and get an error box ... contact system support.  Only way out is to abort and then it un-installs.  Wondering if a licensing max issue since we did

    having trouble installing ProIX on new Windows 8 machine after XP crash.  Get almost ll of the way through and get an error box ... contact system support.  Only way out is to abort and then it un-installs.  Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?

    Hey robr72339266,
    With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
    But, you cannot use Acrobat on both the machines simultaneously.
    You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
    Please Contact | Adobe to seek help on the same.
    Regards,
    Anubha

  • Having trouble installing photoshop cc!

    I'm having trouble installing photoshop cc through the creative cloud app. My PC is windows 8, I'm sure that's not a problem, right? It takes a long time to move up every percent and then after 10% it says that it failed to install nothing else. Another time it just said error. I need help please! I need this program ASAP! Thank you!

    This is what pops up when I click on "More Information"
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example,  ERROR: DF016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s)
    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------
    ERROR: DF016: Cannot create directory at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}' for asset extraction. Error: 1392. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.

Maybe you are looking for

  • How do I get iCloud to work on my iphone

    I cannot seem to set up iCloud on my iphone. Apple updated my phone yesterday to 6. I have lost my calendar and text messages only and have no way of retrieving it as itunes had a technical problem happening, while I was doing my back up.  Apple supp

  • Content Deployment wizard for 2013?

    SharePoint Content Deployment Wizard is working for SP 2010. Is there any tool same like this working for 2013?

  • Initially Checked a Checkbox in an ALV

    Hi experts, I've this... FIELDCATALOG-FIELDNAME = 'CHK'.   FIELDCATALOG-SELTEXT_M = 'Genera BI'.   FIELDCATALOG-TABNAME   = 'ITAB_DATOS'.   FIELDCATALOG-COL_POS = 1.   FIELDCATALOG-INPUT = 'X'.   FIELDCATALOG-EDIT =  'X'.   FIELDCATALOG-CHECKBOX = 'X

  • Virus infection with jmp code

    I have been infected with a virus for a few weeks or in one or two cases possibly since May. That is based on 3 trojans identified by AVZ which is part of Kaspersky's suite of tools. There is another utility called GMER that has circumvented the atta

  • Oracle Fix for U.S. Daylight Saving Time Changes in 2007

    Hi -- Does any one know that if Oracle 10g Application Server (9.0.4) or Oracle 10g Application Server (10.1.2) as a fix for this issue. Summary of the Issue: Information about the impact of the US Energy Policy Act of 2005, which changes the effecti