I am having trouble keeping the quality of my video when exporting to my external drive. I change the kind to "original" but when I view the video from the external drive once exported, the sound and picture are distorted.

I am having trouble keeping the quality of my video when exporting to my external hard drive. I have tried to export from iphoto with changing kind to "original" but when I open the video from the external drive the quality is effected. I have also tried copying the video to my desktop and then dragging and dropping onto the drive...same problem. Any suggestions? I would like to save everything to my external drive so that I can delete all of iphoto library and then reimport to correct a few things.

The file sizes are identical. In the finder I did a search for all .mov files. Then when they came up, I went through them and named each one so that they would be easier to find. I am a new mac user and am used to windows. I realized later that I should not have done this....with a mac files should be named within iphoto app...not finder....When I went to open the videos in iphoto, it wouldn't allow me. I had to go into finder, copy to desktop and reimport into iphoto. Then the videos worked again. However, I had the problem with the poor video quality when copied to external drive before that. Actually the first problem I had was when I copied to ext drive...videos were copying as an image...so I learned that you have to change "kind" to original before exporting....then that problem was solved...now they are videos, not images but not of a great quality. Skips, sound and images are not in sync...etc...

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Thanks for your help
Mauricio444

Kevin is suggesting that you store the projects you create while working through his book in a folder called RoboHelpProjects. It is not where you have to store every project you ever create.That is for the purposes of his book.
RoboHelp initially defaults to My RoboHelp Projects but it's up to you whether you do. Generally on the forums we advise against that as it is part of your profile and can result in excessively long path names in a few cases. Generally where authors create file names that are so long they almost serve as the content.
Projects always have a root folder, call them Project 1 and Project 2 for this purpose. You can have those folders directly off your C drive (or other local partition) or within in a parent folder as above.
Now to what you can and cannot do. You can delete a whole project by selecting Project 1 or Project 2 in Windows Explorer. Obviously if you delete the parent folder you will delete all your projects within.
What you must not do is delete individual files within a project using Windows Explorer, for that you use RoboHelp's Project Manager. The exception is if you go to Tools > Reports there is a report Unused Files. Files listed there will have to be deleted using Windows Explorer for the very good reason they do not appear in Project Manager and, therefore, cannot be deleted that way.
If you think about it, it is similar to Word. There is no option to delete a document there other than using File > Open and right clicking. Not very intuitive.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

I have purple lines running through keyboard and picture are distorted

I have purple lines run through the keys on typing pad when I press them as well as distorted pictures . Is this a software or hardware problem?

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

HT4528 I am having trouble rebooting my phone after i did an upgrade. My phone is saying to hook up to itunes, but when i hook it up it doesnt seem to recognize it.

I am trying to get an upgrade on my phone. I left it overnight to download and now my phone will not come on and the screen says to connect to itunes. I have tried this and it is not working.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

I have a number of apps on my Ipad2 that no longer have sound. I have checked setting on my ipad and the settings on the apps that have a settings and the sound and volume are ok. Do I have a virus in some apps?

I have a number of apps on my ipad2 tha no longer have sound. I have checked the ipad settings and the apps that have settings and all sound and volume are ok. Do I have a virus? Pandora sound is ok. It seems mostly to be games...angry birds, tap tap, and educational games for little ones. Any suggestions?

There aren't any viruses for iOS devices. Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do?

I dropped my phone in a toilet, the sound and vibrate are working but the screen will not turn on, what should I do? do I just need a new screen or what? I'm freaking out here

Don't freak out, just get over it. It's probably done.
What should I do if I drop my phone in the toilet?
Apple may offer you an refurbished iPhone in exchange for yours, for about half the cost of a new one.
I wouldn't be too specific about just how it got wet

When downloading from a Sony minidisc video camera, the picture is downloading but without sound. Previously, it had downloaded successfully both sound and picture. I have subsequently upgraded to Lion X (10.7.4). Is there some problem with the driver?

When downloading from a Sony minidisc video camera, the picture is downloading but without sound. Previously, it had downloaded successfully both sound and picture. I have subsequently upgraded to Lion X (10.7.4). Is there some problem with the upgrade which is affecting the transfer? Is there a way of resolving this?

When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

Ipad takes photo every time I close the cover of its case. When I close the cover - it really does take a picture and saves a photo. Luckly, it make a click, and pictures are seen in the photo album, and it does not appear to be forwarding.

When I close the cover - it really does take a picture and saves a photo. Luckly, it make a click, and pictures are seen in the photo album, and it does not appear to be forwarding. It is just gobbling memory and annoying as I can only delete these pictures one at a time.

It seems to take a picture of the counter top = I do not see the keyboard.
I am wondering ....It may be a kids game app that takes pictures of the screen or out the back camera. I am starting to think it may just be a sound effect when placing the iPad on its screen. So many things that may be unrelated but coincedental. It started in May (the sound) and so did the multiple pictures - starting to think they are not related.
Thanks for the quick tip on deleting multiple pictures.

I have a big project but when im going to add a new clip with sound and picture in picture its only the sound that works. Can someone please help me?

I have a big project but when im going to add a new clip with sound and picture in picture its only the sound that works. Can someone please help me?

Also, if you can't get them to work, what is the error message you are getting?
Baron Samedi

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

I keep getting "error occurred while attempting to import file *******. The disc your are attempting to use is full." I have an external hard drive that I moved files over to, but apparently they're also still on my hard drive? HELP!

So you have backed up the content of the computer's hard drive, too?
That usually is a great idea since it is possible to lose use of the system
if parts of it have accidentally been removed or get over-written, or the
main system files get corrupted, when the hard disk drive gets too full.
If you have not trashed the originals of your created content, that remain
after you made copies on an external hard drive or other device, then
that is what you'd have to do to reclaim the capacity still in use by them.
What are specifications of the hard disk drive? The unused capacity
verses the used, in GB? If the hard drive has less than 15 to 20%
free or unused capacity, you could run into trouble. Mine are 40-50%
unused hard drive space, so ample room is available for automatic
Virtual Memory to use that capacity as temporary swap file space.
This is helpful when the computer could use more physical RAM
memory capacity, but doesn't have it. Or if the RAM is maxxed out
and you can't add any more. Virtual Memory is part of OS X and the
system automatically can use as much as is available, but it is better
to be sure there is plenty of resources available to include chip RAM
as well as unused or free hard drive capacity for use as VM.
If for some reason your files in Trash won't go away when you empty
it, you may have to restart. Be sure you have not included any System
files in the content in the Trash, or the Mac may not start up later on.
You may have to boot the computer from the install-restore OS X DVD
and run Repair Disk from its version of Disk Utility, to be sure it's OK.
I'm guessing that by now you know enough about the vintage system
in the older hardware to figure it out, so I won't write about it now.
In any event... hopefully you can simply trash the files, but check them
carefully, & you may need to remove (copy to archive first) even more.
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My daugther' iphone id under my wife's email and now all music and pictures are attached to that id. Wife now has an ipad and looking at using the existing id for set up? Would like to establish new id for daughter and not lose or share music/photos?

My daugther' iphone apple id is under my wife's email and now all music and pictures are attached to that id. My wife now has an ipad and I am looking at using the existing id during set up? Thus, I would like to establish new apple id for daughter, associated to her email account, however I do not want to lose or share her music/photos, nor share with my wife's id. Is this possible, or is it best just to establish a new id for my wife, and then change the email address associated with the existing apple id?

well if you establish a new apple id for your wife that would be best unless you email all of the existing photos to your email and then when you have established a new id then you log into your email on the new id and save all of your pics onto it by pressing on tthe pic for about 5-8 seconds then options will come up and you press the save to my album ..as for the music if you can copy and paste, through computer, the songs then awesome!

I have two apple products registered to the same apple id. I would like to use FaceTime on my iPad while out of town. I need to do FaceTime to my iMac at home (both iPad and imac are reg. to same id). It won't let me do it, help?

I have two apple products registered to the same apple id. I would like to use FaceTime on my iPad while out of town. I need to do FaceTime to my iMac at home (both iPad and imac are reg. to same id). It won't let me do it, help?

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

Why are my itunes-synced songs and pictures are incomplete (corrupted) when transfered to my iPhone? E.g. songs start from somewhere in the middle and glitch continiously.

Why are my itunes-synced songs and pictures are incomplete (corrupted) when transfered to my iPhone? E.g. songs start from somewhere in the middle and glitch continiously. This is a big problem which means all my windows -> iphone pictures are half black or glitched on the iphone. Also my songs are completely glitched. I have tried resyncing and different USB-ports.

Same problem on Iphone 4s AND windows 7. Really annoying that I can't have any music on my brand NEW device.

My iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

my iphone camera is scratched and pictures are blurry can i trade my iphone in the apple store ?

no. you can try this though: http://www.apple.com/recycling/

Why can't I get alert tones when I send or receive email. I checked Sounds and volumes are at max.

Why can't I get alert tones when I send or receive email. I checked Sounds and volumes are at max.

Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

I am having trouble keeping the quality of my video when exporting to my external drive. I change the kind to "original" but when I view the video from the external drive once exported, the sound and picture are distorted.

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