I am having trouble opening a document that was sent to me fro an employer. Need help

need help

jennifer,
Would you provide more information about your problem so that we can help you?
Did you receive the document as an email attachment?  Is the document currently opened in Apple Mail, Safari, or some other app?
What happens when you try to open a document?  Do you see an error message?
A screenshot would be very helpful.
How to add a screenshot to a forum message from iPad/iPhone

Similar Messages

  • Pages will no longer let me open files that I have previously downloaded, worked on and then saved on my mac. However it will let me open pages documents that I have started from new. I need the other documents to open and can't figure it out. PLEASE

    Pages will no longer let me open files that I have previously downloaded, worked on and then saved on my mac. However it will let me open pages documents that I have started from new. I need the other documents to open and can't figure it out. PLEASE

    I just got my mac a month ago so go easy on me but I was just working with the pages that was already on it, and then today I know it updated, and now I am unable to open a lot of my documents!:(  Idk what you mean by the icloud version lol sorry! As for the version, when I open pages from my apps and click 'about' it says version 5.1? And when I open the document it just goes grey and kind of blinks and doesnt open? No error message or any indication of why it will not open now when I for sure have opened it in the past! Andddd for the OS X I think it is 10.9.1 ??

  • How do i sign a document that was sent via email?

    I need to sign a document that was sent via email and i dont know to much about computers so i dont know what to do or how t do it. I do know that i need to sign it There is a place for my signature. It came from another country and i am having a hard time comtacting them. I downloaded alot of the adobe products in hopes that i downloaded the right one to help whith what i need done.  PLEASE HELP ME!!!!

    Hello,
    If you are opening the document in Adobe Reader to fill and esign, you can go through this link for help:
    http://helpx.adobe.com/echosign/kb/send-via-reader.html
    Let us know if you need any further help!
    Regards,
    -Rijul

  • How do I make comments on a pdf document that was sent to me?

    I have windows XP and Reader 7.0.   Is there a way to enable "edit" so that I can make "comments" on a pdf. document that was sent to me?  withought spending $$$ for pro?

    Thanks Sabian.  It took me a while to figure out that "close Acrobat Reader 7.0" actually meant "delete it".   After loading 10.1.2 I followed the instructions to send my pdf file and Internet Explorer decided to "quit" right in the middle of the process. ??  I'll try to use Chrome to see if that helps.

  • How do I create my signature to add to a PDF document that was sent to me?

    how do I add my signature to a PDF document that was emailed to me to fill out?

    The question you asked is not about FormsCentral, so I suggest you to post a discussion in Acrobat forums to find the answer:http://forums.adobe.com/community/acrobat
    Shiyao

  • I am unable to open a schedule that was sent to me.

    My schedule was sent to me and I cannot open it. When inquiring about it at work they asked if I had Publishers? Of course I do not. I am computer literate only to a point so can someone please help me? How do I open documents that states I cannot like my schedule?  Thank you so much.
    Suzanne

    Hi brendalynn6,
    Have you looked at the [[Opening PDF files within Firefox]] Knowledge Base article? There are a couple of different PDF plugins listed in the article. I'd suggest you give those a shot. You might also want to take a look at [[Using the Adobe Reader plugin with Firefox]].
    Hopefully this helps!

  • HT3775 I can't open a video that was sent to me.

    A video was sent to me. I am unable to open it. The message says Quick Time doesn't recognize the format (MP4).

    Use the free VLC Player.

  • Having trouble opening a document in CS4 that was created in CS6.

    I am getting a missing plug in error.  SHAREDCONTENT.RPLN.    Where and how do I get this plug in to fix this problem?
    Thanks.

    Ask in the ID forum. You may simply be using a feature that didn't exist in CS4 and thus is not compatible.
    Mylenium

  • I had to redownload premier and I keep having trouble opening a project that I was previously working on

    . It says that it can't be opened because it was saved on a newer version of premier, but the build I have says its up to date.. any help?

    What build number do you have now?

  • I'm having trouble opening a word document on my new Macbook Pro. I opened it with no problems on my iPhone5. I tried using TextEdit and OpenOffice. Thanks!

    I'm having trouble opening a word document on my new Macbook Pro. I opened it with no problems on my iPhone5. I tried using TextEdit and OpenOffice. Thanks!

    I open Word documents on my Mac using Pages and textedit without any problems.
    I also have a copy of OpenOffice and it can also open Word documents without any problems.
    Could you please provide more details on exactly what you mean when you say you having troubles opening Word documents? What kind of troubles?
    Allan

  • I'm having trouble opening pages through javascript.

    Whenever I try to open a website that requires javascript, a warning message pops up: "Firefox doesn't know how to open this address, because the protocol (javascript) isn't associated with any program."
    However, when I went to options to see if javascript was enabled, it was checked.

    I open Word documents on my Mac using Pages and textedit without any problems.
    I also have a copy of OpenOffice and it can also open Word documents without any problems.
    Could you please provide more details on exactly what you mean when you say you having troubles opening Word documents? What kind of troubles?
    Allan

  • How do I open up an email that was sent to me in adobe?

    How do I open an email that was sent to me in adobe?

    Adobe Reader is not an e-mail reader!!
    You can open PDF file attachments to e-mail in Adobe Reader if your e-mail client allows for selection of the application to open a particular attachment.
              - Dov

  • Just got my MacBook Pro....having trouble opening up certain web pages...just keeps scrolling and scrolling, my 7 year old desk top that is on the same wireless network for internet opened up the same web page right away, so I think the Internet is OK

    just got my MacBook Pro and I'm having trouble opening up certain websites, it just keeps scrolling and scrolling and never opens up the page....this is not the case with all websites, however my 7 year old desk top - which is connected to the same wireless Internet connection opened up the same page right away, so I don't think it's the Internet, any suggestions?

    Use Software Update to update your os and anything else that needs to be updated.   Repair permissions and restart your computer when done.
    Not sure if your new Mac came with 10.7.2 pre-installed as you make no mention of your os system.

  • Cannot open Pages documents that I've worked on.  I open a new document, work on it, then save and close it.  When I try to open the document again, I get the following message: The document "[name]" could not be opened. The file isn't in the correct form

    I cannot open Pages documents that I have worked on and saved.  When I try to reopen Pages documents that I've saved, I get the following
    message:
    "The document “[name of document]” could not be opened. The file isn’t in the correct format.
    The file might be corrupted, truncated, or in an unexpected format."
    I have downloaded the latest update to iWork, but that doesn't help.
    I use Mac OSX 10.6.7
    I am using Pages '09 version 4.0.5 (852)
    If anyone can help, I would greatly appreciate it.
    Best regards,
    New York Mac User

    A few general trouble shooting tips that may apply here:
    1. If you used Software Update to do the OS update(s) to reach 10.6.7, go to http://support.apple.com/downloads/ and download and apply the Mac OS v10.6.7 Combo Updater. The Combo Updater contains some fixes that were not included in the incremental updaters used by Software Update.
    1a. Check that you have the current version of Pages (and of the other iWork applications) installed. All three applications' current version numbers end in .0.5
    2. A common cause of malfunctioning applications is a corrupted preferences file (.plist file). Your Pages '09's plist is at yourname > Library > Preferences > com.apple.iWork.pages.plist
    Quit Pages, locate the file and Drag it to the Desktop (or to the Trash).
    Restart Pages and attempt to open one of the files.
    If all is well, Trash the plist file and empty the Trash.
    If there's no change, AND you've made changes to the Preferences that you wish to keep, drag the file back to its previous location, replacing any new one that has been created.
    Regards,
    Barry

  • Having Trouble Opening TIFF Files

    I'm having trouble opening TIFF files into Camera Raw. I have checked all my settings in Adobe Bridge and everything seems to be saying that TIFF files should open in Camera Raw when I click on then int and then into photoshop when finished editing in camera raw.
    I'm trying to open 32 bit HDR images saved as a TIFF file into Camera Raw, and there seems to be nothing I can do to get them there. I have tried everything I can think of. When I right click on it (cmd click I'm on a mac) the option to open in camera Raw isn't there. I have tried clicking and dragging the image into Photoshop to try and force it maybe to open into Camera Raw, and I have opened photoshop and tried opeing it up from mini Bridge. In mini bridge I have the option to open the image into Camera Raw when I click this nothing happens.
    I'm not sure what else to try I'm on CS6 and Camera Raw 7.0 .

    Alright I'll try that thanks!
    Date: Wed, 19 Mar 2014 23:34:31 -0700
    From: [email protected]
    To: [email protected]
    Subject: Having Trouble Opening TIFF Files
        Re: Having Trouble Opening TIFF Files
        created by R_Kelly in Adobe Camera Raw - View the full discussion
    It might be that you need to update camera raw to version 8.3 by going to Help>Updates from within photoshop or bridge.
    (i don't remember exactly in which version of acr that was added, but probably after version 7.0)
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6226366#6226366
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6226366#6226366
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6226366#6226366. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Adobe Camera Raw at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Maybe you are looking for