I am having trouble opening links from websites I am currently on. The window will pop up but the content is blank. What should I do?

I do not know if this is a result of something I did, or something that happened when I updated Firefox. Any help would be appreciated as I really need the windows to show the content I want to see. An example of what I am talking about:
I was on Verizon's website and I wanted to sign up for more information on the iPhone. When I typed in my e-mail address and hit the submit button, another screen pops up and where there would be a web address, it says "Search Bookmarks and History" but will not show me the content.

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

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