I am having trouble printing from my computer. The printer keeps giving me an error message.

I have an hp officejet 6500A printer, i am having trouble printing from my computer which is an hp windows 7 64-bit  to my computer. I keep recieving an error message on the printer stating that the paper size or type does not match. What do I need to do to get my computer to print to my printer?

Hi - A couple of things to try.  First, in whatever app you're in, go into File, Print and Printer Properties and set the paper size appropriately.  After that, go into Page Setup in whatever app you're in and set the appropriate size in there as well.  In many cases, this problem is caused by different sizes being set within the printer driver and the app.  If that doesn't work, go back into Printer Properties and try choosing a different paper type (Plain Paper).  I've also had that resolve the problem before.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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