I am having trouble re-installing Mac OS X...
I put in Disk One, I followed the on-screen instructions, and then it said "The compututer will re-start". It did, and then nothing happen. It just frooze at the blue-screen.
Did I do something wrong, or what?
I guess I qualify as a Mac die-hard. I've owned seven myself, plus used various models at work, since I bought my first one in 1984. I've used every Mac OS from System File & Finder 1.0 to the current OS X 10.4.8.
You are right. This is a user to user forum where we try to share our experience and expertise with one another when we have problems or seek solutions to challenges, etc. I've been around here for a number of years with an older account and here in the Intel forums since JAN with this new account I activated when I bought a .mac account for my iMac Intel Core Duo. Since you are new here I will repeat an analogy I and other regulars have used. Trying to infer that the problems folks bring to this forum as being characteristic of the new Macs in general would be like determining that the whole human race is sick and dying from sitting in a hospital emergency room. Folks come here looking for help. Unfortunately there aren't a lot of posts from folks who came here to post about how fantastic their new iMac Intel is and how smoothly it runs everyday, how well it connects to their wireless network, how well it goes to and wakes from sleep, and how they have applied all the OS X, Apple software and firmware updates/upgrades flawlessly. The few who have posted such things don't get a lot of responses and slip off screen pretty quickly.
I don't know what caused the problem with your Mac and I am not inferring that you caused your problem, but my experience here in the forums over the past 11 months is a lot of user error causes a lot of the issues folks have. If someone messes up in applying a firmware update and locks up the ROM chips it is fortunate for them that Apple writes it off as a faulty logic board and replaces it under warranty.
Similar Messages
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i'm having trouble with installing a 8g kit in my late 2009 mac mini. when the parts are installed all i get is a beeping sound, is there any way to get around this?
What is the source & link to this 8 GB kit please?
Can you count the beeps or flashes?
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.
Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.
http://support.apple.com/kb/HT1547 -
I am having trouble with my mac mini ethernet. It had been working for weeks after an update to SL 10.6.8.
Once it went out and i repaired it by defining a new connection from System Preferences ->Network->(left panel service, +).
But yesterday, after a power up. my ethernet was not working again. I tried this old trick to repair it, but the interface choices
listed for '+' a new service did not include Ethernet any more. And the Utilities->System Profiler->Ethernet Cards shows
no ethernet available.
As a last ditch effort i reloaded my original SL from DVD. (I think it was version 10.6.4 but i could be mistaken on the version).
The ethernet worked! But KeyNote wasn't going to work because apparently the version i purchased depends on 10.6.8.
So I upgraded again to SL 10.6.8 (Plus some other updates like AirPort which i don't use).
Now the Ethernet is not working again. I see the same symptoms as before with the Ethernet seeming not installed.
Is this a problem seen by others?
Would going to Lion fix the problem?
Could AirPort actually be the culprit and not SL?
If i stay with my original SL, would i need to repurchase a version of KeyNote for the older version of SL?Have you reset the SMC?
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again. -
I am having trouble on older mac book pro working in Preview its like being on old PC
My newer 3 year old mac book pro is broke and i am using the older one ( lion) to do some work and having to use preview because i cant reinstall all software on this as well.
I am having trouble on older mac book pro working in Preview.
Why is Preview bad on older machines?Have you reset the SMC?
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
While you're at it, resetting the PRAM won't hurt anything and 'might' help is SMC reset didn't work (PRAM does some port control):
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Something else you might try .... you don't say how you're updating to 10.6.8, however, if you're using Software Update, you might try downloading the 10.6.8 combo update, which contains all updates to 10.6. Sometimes, Software Update doesn't work quite right, and installing the combo update fixes that. Download the update from Apple's download site at http://support.apple.com/downloads/ , using Disk Utility repair permissions, apply the combo update, then repair permissions again. -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
Hello, I am having trouble re-installing itunes on my PC. error message keep popping up "Apple mobile device failed to start, verify that you have sufficient privileges to start system services.
The thread mentioned above now has some out of date direct links. This is a more recent version of that post...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I am having trouble with my mac book air. I think I have a virus because everytime i click on a link it openes up popup windows and other things. How do I reset teh computer?
Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply. -
Having trouble in updating mac os x
Hey,
I'm Umair khan I just need support of you fellas out there, Coming to the point.. Im updating my mac os x 10.5.6 to 10.5.8 but unfortunately Im not having succes, Aproximately after 72% of done with that error comes with these words as follows,
"Can not update mac os x 10.5.8 either system is not correctly signed or unknown error"
Just because of this Im having trouble in download, Installing and running my applications. Waiting of solution.. Bless.Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US -
Like the title says. My 1 TB drive failed and unfortunately my computer isn't covered on the replacement program even though my hard drive is the one they are claiming to replace. So that is not a solution just to get that out of the way. So I replaced the hard drive. What I am having trouble with is re-installing my OS. I have 10.6. When I load it and restart it just spits it out and I get the question mark folder. What am I doing wrong is there a step I'm missing? I did do a back up to my Time Machine before the crash. Can I plug it into it and reload format? I'm new to this so any help would be appreciated.
Thanks!Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty. -
Having trouble retrieving a word document,
I cant find my assignment anywhere on my Mac, and when i look at where i saved it, its like it has reverted back to when i first saved it, without all my work that i have completed.
Is there anyway that i can retrieve my work?Hey merodi,
I dont fully understand your problem here,
1. Did your computer shut down or 'die' or did you save and then you cant find it?
2. Have you tried looking in spotlight (little magnifying glass up the corner)
3. Have you tried opening the program again? In word and pages, if the program exited forcefully, opening it again will restore the document. -
i am having trouble installing adobe After Effects windows 7 trial verison its gives me a error
What does the error indicate?
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Having trouble with installing updates
Hello,
I am having trouble installing updates. I checked the windowsupdate.log file and I see:
2015-03-13
11:52:43:075 956
680 Agent
* Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
In reading others' posts, I noticed in their logs contain "DeploymentAction=Install" .. could this potentially be the issue why it will not install the update? If so, where does this get set at so I can modify it? I looked around
but was not able to find this setting.
Thanks for the help!Hello,
Here is what I see in the logs. Can you please take a look and see if anything stands out? There are a lot of errors/failures/warnings in the
WindowsUpdate.log. Please look at the last 4 lines of this log listed below -- looks like it is looking for approval or "WARNING: There are no approved updates to install". Where is this coming from? Is this
why the updates do not get installed? Thanks for any help in reviewing these logs. Thanks.
<looks good>Scanagent.log = No errors/fail/warnings
<![LOG[ScanJob({70E7DB5B-44CF-4BC0-B73F-B89A9AB557BF}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=1]LOG]!><time="23:48:18.177+300" date="03-02-2015" component="ScanAgent"
context="" type="1" thread="2876" file="utils.cpp:477">
WUAHandler.log =
<![LOG[Unable to read existing resultant WUA policy. Error = 0x80070002.]LOG]!><time="05:57:24.588+300" date="02-26-2015" component="WUAHandler" context="" type="2"
thread="4148" file="sourcemanager.cpp:920">
<![LOG[Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler"
context="" type="1" thread="4240" file="cwuahandler.cpp:2916">
<![LOG[Async searching of updates using WUAgent started.]LOG]!><time="02:26:17.774+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240"
file="cwuahandler.cpp:579">
<![LOG[Async searching completed.]LOG]!><time="02:26:24.339+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4048" file="cwuahandler.cpp:2068">
<![LOG[Successfully completed scan.]LOG]!><time="02:26:25.651+240" date="03-11-2015" component="WUAHandler" context="" type="1" thread="4240" file="cwuahandler.cpp:3557">
-------------------------------------------------------------------------------------------------------------------------WindowsUpdate.log
= A lot of errors here --
2015-03-11
05:55:59:437 956
1194 AU
WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-03-11
05:55:59:437 956
1194 AU
WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-03-11
05:57:22:655 956
144c EP
FATAL: EP: Failed to obtain element node, error = 0x80245002
2015-03-11
05:57:22:780 956
144c EP
FATAL: Failed to obtain plugin interfaces using CLSID 7D5F3CBA-03DB-4BE5-B4B3-6DBED19A6833, error = 0x8024000E
2015-03-11
05:57:22:821 956
144c Agent
WARNING: WU client failed Searching for update with error 0x8024000e
2015-03-11
05:55:59:296 956
1194 Agent
WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-03-11
05:55:59:358 956
1194 Misc
WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-03-11
05:57:22:749 956
144c Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:22:811 956
144c PT
WARNING: PTError: 0x8024000e
2015-03-11
05:57:22:811 956
144c PT
WARNING: Initialization failed for Protocol Talker Context: 0x8024000e
2015-03-11
05:57:22:811 956
144c Agent
* WARNING: Exit code = 0x8024000E
2015-03-11
06:21:56:594 968
e8c Report
WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2015-03-16
04:14:17:850 968
1660 EP
FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
2015-03-16
04:14:17:850 968
1660 Agent
WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2015-03-11
05:57:23:321 956
17f8 Report
REPORT EVENT: {D462FFC9-CF2C-4EB8-91DC-4EB946A903A1}
2015-03-11 05:57:22:811-0400 1
148 [AGENT_DETECTION_FAILED]
101 {00000000-0000-0000-0000-000000000000}
0
8024000e
AutomaticUpdates
Failure Software Synchronization
Windows Update Client failed to detect with error 0x8024000e.
<as seen earlier in the logs>2015-03-11
02:26:24:027 956
1274 Report
REPORT EVENT: {F5A3CD05-8B66-4806-BAF7-48AD2E8012E8}
2015-03-11 02:26:24:027-0400 1
147 [AGENT_DETECTION_FINISHED]
101 {00000000-0000-0000-0000-000000000000}
0
0
CcmExec
Success
Software Synchronization
Windows Update Client successfully detected 40 updates.
2015-03-18
06:40:25:397 968
5fc AU
## START ## AU: Install updates
2015-03-18
06:40:25:397 968
5fc AU
2015-03-18
06:40:25:397 968
5fc AU
# Initiating scheduled install
2015-03-18
06:40:25:428 968
5fc AU
WARNING: There are no approved updates to install -
Trouble clean installing Mac OS 10.5.6
I am using a MacBook 3.1 Intel Core 2 Duo.
The install disc I am using came with this MacBook and it is for Mac OS 10.5.6
I have formatted and re-partitioned the drive with no luck. Everytime I try to install I get to the language selection and then I get the error message saying that I can't install Mac OSX on this computer.
Any ideas why the install isn't working?
EDIT:
When I look at the installation log it says...
Installation checks failed
Installation check failuresWe have the same problem. The user rights under Leopard are not interpreted correctly while the Tiger clients show the correct entries. I´ve posted another topic to that thing...
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I'm having trouble authorizing my mac
im having trouble authorizing my mac
The standard way is to go to Store > Authorize This Computer in iTunes' menu.
If you've already tried that, then you would need to tell us exactly what steps you have tried, and what you see that indicates failure.
Also tell us what version of iTunes you are running, what version of OS X you are running, and what type of computer you have (and how old). -
Having trouble adding my Mac Pro Tower to my Apple ID not sure why it does not work
Having trouble adding my MacPro Tower to my Apple Id will not allow me to download the music and videos I purchase on my Iphone or IPad... Very frustrated with apple....
Tank 64 wrote:
My Daughter changed her Apple ID, not sure why. Then she changed it back to the original. She has lost $50 on her iTunes. How does she restore the funds?
How did she change her AppleID?
If she simply updated the AppleID (not created a new one with a new email address), log out then log back into iTunes store.
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Error-No more storage space available for extending an internal table.
Hi Experts, i am facing problem in a program . its showing runtime error. Short text No more storage space available for extending an internal table. its showing error at IF sy-subrc NE 0. REFRESH p_wip_tab. ELSE.
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What brand and model is the 1TB HDD and optical drive used?
As subjected mentioned, if you ordered a Mac Pro with additional 1TB hard disk and SuperDrive, what brand and model do they come in? By the way, any one the exact BOX dimension of the Mac Pro? Thanks!
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Hi all we transported datasources from R/3 DEV to R/3QAU. On BI side we have done dataloading. We observed that QAU refresh&backup has beeen done on Aug 12th 2011. Now In quality system, we couldn't find any datasources in RSA5 and RSA6. Also on BI s
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Issue with KeyEvent for Command Prompt
Using below code, when Event keys like "F7" are executed on the application to test while running from openscript it works fine. Whereas if the same script is executed using command line as below, then "F7" is executed for command prompt itself inste
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I need help update my Mac OS X version 10.4.11 to the most current software
we bought a refurbished Imac off the internet. I am not familiar with apple products. Can you tell me what I need to do to update my software. It appears that i should be able to update to 10.5 but I am not able to find it on-line. Thanks for any