I am having trouble setting up my time capsule...it connects but does not read my ethernet internet connection...linksys works fine...help please.

Can anyone assist?  I thought it would be a very easy setup...jd

Tim@Merced wrote:
I have the same issue.  I spent 45 min on the phone with cable company internet tech, he could not figure it out.  He was able to see the TC receive an IP address, but I was not able to access the internet, even though I had a green light on TC and my wireless network was working.  I thinks it is an Apple issue. I removed my new TC, reconnected my Netgear wireless and eveything is back to normal.
I hope Apple or someone has an answer.
Same response to you.. test by ethernet if you haven't already.. and your arrangement is not too difficult.
I am guessing you got into the TC to set it up? How?
If the computer does not receive the correct gateway and dns address you will be able to get access to the TC but not the internet. Check the network settings. Compare what you get when connected via the Netgear which is working with the TC which is not working.
You might be able to get around it by manually setting IP address.
Please make sure you have cable modem plugged into WAN port.. Apple's label is not exactly clear.  but the WAN port is slightly separate from the others. And has a different symbol.
I also bet you have Lion on the computer.

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