I am having trouble updating files on my Ipod Nano 7g.

I am having trouble updating files on my Ipod Nano 7g. When I drag and drop files it simply holds and never updates. This is a new issue and no new software has been installed. I re-installed Itunes to no avail. All serrvices appear to be running. The Ipod does show up in Itunes but will not allow me to manage my music. I ran the diagnostic tests and when this ran, it could not locate my Ipod. Any help would be appreciated.

I got a new nano for my son and have other ipods sync just fine to my HP but I plugged in and set up an apple account for the new nano and ordered a movie and a song but the nano is just not showing up on the computer .....not syncing and I am afraid to clear things so 'it can be recognized' as it might effect the 3 other ipods we have working right....:} thanks for your inquiry

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- Try disabling the computer's antivirus and firewall.
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Having Trouble updating music into my ipod

I just downloaded all the newer software into my ipod and now after resetting when i plug my ipod into my coumputer the screen stays at "Do Not Disconnet" and will not allow me to do anything to my ipod through itunes

If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
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Doug
Thanks for the update.
nothing is getting installed, copied or otherwise loaded onto my computer....first the program starts to load, then it asks for my serial number, then it goes out and seems to check the serial number then it says it can't be installed then it erases everything it just spent 10 minutes loading.
In view of the above and your prior descriptions, have you tried alternative installation files?
If you want to give a look to that approach, please download and install the tryout files for Premiere Elements 9 from the following web site and then insert your purchased serial number into them during installation.
With this route, you need to carefully carry out the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Photoshop Elements 9 / Premiere Elements 9 Direct Download Links | ProDesignTools
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Are you getting any Shared Technologies error message any where in the installation process that is failing?
If you follow the following path, do you find an OOBE Folder?
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Program Files (x86)
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and in the Adobe Folder should be the OOBE Folder which you rename from OOBE to OLDOOBE to disable it.
When you are forced into a roll back for whatever installation has taken place, do you ever see a message about Shared Technologies?
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You may want to follow the steps in this article to reinstall iTunes:
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I am having trouble updating files on my Ipod Nano 7g.

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