I am having trouble updating my iphone software. The instructions take me in an endless loop. Says sync is complete, but update does not occur.
I have updated Itunes, backed-up iphone to itunes, but can't update software. When I click update, it takes me back through the syncing process. I have synced wiht Itunes 5 times now and still no update to my iphone software.
When you connect and it says "backing up iPhone" at the top of the iTunes window, there should be a small "x" to the right of the message that will stop the backup. It will then allow you to progress to syncing and updating the iPhone. Once you're updated, try the backup process again to make sure that everything is ok.
Similar Messages
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I used to be able to connect my ipod to my laptop and itunes used to open up and i could manage my ipod. But now I connect my ipod to my laptop and itunes does not come up. So i opened itunes and pluged in my ipod but it did not show up in itunes. My ipod does connect to my laptop but for some reason itunes is not showing me my ipod and i dont know what to do. Anyone know please?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
I have a problem with Family Sharing on iphone 6+ (ios 8.1). Set up was complete but it does not show purchases on my phone or my wife's. Can any help me? Worked on my iPhone 5.
Hello, kinsnite.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
If you don't see your family's shared content
http://support.apple.com/kb/TS5449
Cheers,
Jason H. -
I need help with troubleshooting for flashing "special characters" screen on my MacBook with Snow Leopard. The screen flashes regardless of what app is on; it is as if it is trying to load but it does not. Is there a duplicate or conflicting file in the system that should be deleted? Where would it be?
Thanks in advance for your attention.
Consuelo CorretjerUmmm, nope. All due respects, this problem cropped up suddenly, at about the same time, for multiple users, on different laptop types. Probability of all this happening at once due to simultaneous hardware failures is much lower than if it was caused by say a software update not playing well with something (a piece of 3rd party software, etc). I'm having the same exact problem, I have put a new battery in, same thing happens.
This is similar to 3 or so years ago when widgets were first introduced, laptop battey lifes dropped to about 1/3 and the machines heated up. General consensus was it must be hardware, well no it was software, and a software fix took care of it. I'm hoping someone figures this out soon...
Thanks -
Trying to update to IOS 5 but having problems - the iphone now wants to connect to itunes (picture on screen) and when connected to laptop via usb iphone not recognised (ie might as well be unconnected!) - help! If I reset the iphoneit comes back to the picture screen requesting connection to Itunes!
adamea5 wrote:
I'm assuming since my internet is down itunes loaded on the desktop will not recognize the device even though the phone is connected through a USB.
That is an incorrect assumption.
Device not detected in iTunes -
One of my iPods is not syncing properly. The system says "sync complete". but it's obvious the updates are not being made. Can I correct this?
You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.
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Once firefox on the computer is closed for the first time after sync is setup it will not longer sync to the iPhone. I have tried deleteing and reading account several times. I refresh the app on iPhone. Nothing will work. One the initial sync is complete. Thats it.
hello, mozilla has [https://blog.mozilla.org/services/2012/08/31/retiring-firefox-home/ stopped development & further support for firefox home] on ios devices halve a year ago. as an alternative you might want to try the following app & see if it is fixing the issue: https://itunes.apple.com/us/app/bookmarks-on-the-go/id550037184
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When someone calls me or I call them I can hear them perfectly fine but on their end it is fuzzy and you can't hear me ? Help plz
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
iphone 4 says connect to itunes after updating with latest ios 6.13 but itunes says cannot connect can anyone help
Contact iTunes support.
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Creative cloud update, does not update it deletes
When trying to UPDATE Creative Cloud, it runs through the "motions, but it deletes the files out of the folder, it does not re-install anything. This has happened the last 3 or 4 times I have tried and is becoming bloody annoying!!! the only way to "FIX" it is to completely re-install the Creative Cloud. It is SUPPOSED to UPDATE not REMOVE/DELETE!!! ADOBE is becoming far too unreliable now and still charging me top Dollar for my membership, as there are no real alternatives and I really do need the software Adobe hold me to ransom... I have telephoned them for support in the past the told me to download CC again and re-install it. BUT this DOES NOT FIX THE BLOODY PROBLEM!!!! no other programs have any issue on my system so it IS an Adobe flaw/fault. I am sick of speaking to people who can hardly speak English for support I need someone who I can understand and who WILL follow up with the technicians and FIX this problem!!!
Not to really go into a bash Adobe thing but this AAM issue is actually one of the lower less problematic issues Adobe has with thier software. Yeah it is a problem but compared to the other issues this isn't really in the top ten.
Macs.. Can't help you there sorry. Windows guy here but if I could I would help best I could. Could be a permissions issue like on Windows 7 64bit, maybe try permissions on the software? Though if you can't install anything at all in the first place that would be a bigger issue. On windows they have a help about this issue on Adobe's site but I did not see a mac version for same issue, they may have one but I really wasn't looking for mac related as I don't have mac.
Search the help knowledge base for problems installing cloud software, should find something. Sorry couldn't be of more help. -
I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. initially itunes would let me go so far as downloadin the new software then an error poped up as soon as the download finished, and now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service, reconnect or try again later" any ideas on what i shud do?
Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore
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I am having trouble updating my operatI am having trouble updating the operating system on both my ipad and iphone. I get a strange message when I open my PC desk top that says "the procedure entry point sqlit3_wal-checkpoint could not be located in the dynamic link library SQLite3.dll" Any ideas what my problem is?
Hi whatsthe77,
Welcome to Apple Support Communities.
You may want to follow the steps in this article to reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Have a great day,
Jeremy -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?
I have to sign in and out between one and the other constantly and i dont know what to do anymore becouse now i can't update software on either, it keeps on poping up "To update this application, sign in to the account you used to purchase it." and im pretty sure im on the right account.Sorry. Apple's policy states that accounts cannot be merged > Frequently asked questions about Apple ID
Contact Apple for assistance > Contacting Apple for support and service -
Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?
You update iTunes on your computer to 11.1.
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