I am having trouble using my network magic on other laptops
Dear SIRS I AM HAVING TROUBLE PUTTING ON NETWORK MAGIC ON MY OTHER COMPUTERS
Hi there, can you please post some addtional info so that the Cisco Network Magic Support Community here on the Linksys Forums can assist you? The info that is needed is as follows:
1. Your Network Magic Version installed: example: 5.1.8345.0
2. The type of connection to the Internet, like DSL, Cable, or Verizon FIOS Internet Connection.
3. The Brand of Modem and its Model Number the router is connected to.
4. The Brand, Model, Hardware Revision of your Router and include the Firmware Version: Linksys WRT54G v8.2 Firmware Version 8.2.05
5. The Method of connection your problem computer has to the Router: Wired or Wireless.
6. The Connection in use on the problem computer: Ethernet Port is a PCI Adapter Card, Linksys WMP54G v4.1
7. Operating system and version and Service Pack Level, if any. Ex. Windows XP Professional x64 Edition Service Pack 1
8. Software Firewall in use: McAfee Personal Firewall 9.0.136 Build
9. Also if any Anti-Virus Program or Spyware Program is actively protecting your computer. (Some Programs like Spybot does cause problems, not being able to go to specific sites.)
10. Include your location in the post or fill out your Profile for this forum and include the location. (Reason: Not all Routers from a given manufacturer are available everywhere.)
11. Post the link to your Router Model, if an off-brand Router or not found in the USA on the Manufacturer's USA's Website. (Why? Posters helping each other, aren't working for Linksys or Cisco, so make it easier on the posters helping on.)
12. And any other information you think is important if answering your own post, and the nature of the problem, itself.
13. By posting all this information, you can hopefully get help from someone that has the same equipment that you have and theirs is working. Not everyone has the same equipment.
(Thanks to thecreator for providing me this list of info needed for NM support)
Please note that I am note that I'm not an employee of Cisco, and I am volunteering my time on here to assist other NM users, thanks!
My Cisco Network Magic Configuration:
Router: D-Link WBR-2310 A1 FW:1.04, connected to Comcast High Speed Internet
Desktop, iMac: NM is on the Windows Partition, using Boot camp to access Windows, Windows 7 Pro 32-bit RTM, Broadcom Wireless N Card, McAfee Personal Firewall 2009,
Mac Partition of the iMac is using Mac OS X 10.6.1 Snow Leopard
Laptop: Windows XP Pro SP3, Intel PRO/Wireless 2200BG, McAfee Personal Firewall 2008
Please note that though I am a beta tester for Network Magic, I am not a employee of Linksys/Cisco and am volunteering my time here to help other NM users.
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