I am having trouble watching Netflix and I was told to ask Firefox to help
I installed Microsoft Silverlight to watch a show on Netflix, but it is not working. Someone at Netflix told me to contact Microsoft to help, and then someone at Microsoft told me to contact Firefox.
hello, you appear to be using a very outdated version of firefox - please try to [[Update Firefox to the latest version]] first & see if this is already addressing the issue. if not please try to describe in more detail what exactly isn't working or happening when you try to watch something on netflix. thanks...
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I am having trouble watching Movies and TV shows on iPad
I have a 16 GB iPad and I am having trouble watching TV shows I have purchased and movies on my iPad. I have deleted every app I can and deleted all my pictures , music , books etc. etc. and I am left with only the iPad apps I cannot delete and I STILL cannot watch the shows that are down loaded in "the cloud" ! Why can't I watch them "in the cloud" where there is tons of memory if I don't have enough memory on iPad? Also, what is the point of 16 GB on iPad if most of it is used for basics and not enough left for me to use ? Please help me as this is frustrating !!! Thanks.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
What is Stored in iCloud and What is Not
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
Cheers, Tom -
i am having problems watching videos. it freezes when i watch you tube or netflix. the audio will work but the video only works if i move my mouse . how do i fix this
You are missing two plugins required to achieve your goal. Download [http://get.adobe.com/shockwave/ Adobe Shockwave for Director] and download [http://www.apple.com/quicktime/download/ Apple Quicktime] You need the latter plugin to support Shockwave.
Similarly, you can watch youtube in HTML5 now instead of Flash. All you need to do is to sign up to the HTML5 trial by clicking the link at the foot of this page: [http://www.youtube.com/html5 HTML5 Trial Signup] You don't have to fill in any forms.
But please check your plugins at [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] site. Some of the others might be out of date. -
I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed? How do I fix it? PLEASE HELP!
Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply. -
Having trouble watching videos. I'm new to IPad. Pls help?
Hi. I'm new to IPad...just bought from Best Buy 1 month ago. Used to PC. I cannot watch videos without them stopping every few seconds. If I hit the start/pause or stop, it will start again. Would someone help me please? I'm not close to the Best Buy store & impossible to get them on phone!
Thank you so much.Videos are heavy files. While the internet speed may look o.k for websites, and other light weight things videos tend to need faster internet.
It may just need buffering, also iPad in youtube at least defaults to the highest possible quality for the videos, which also means the videos get very very heavy. 1080p video can very very large. in the hundreds of megabytes.
Think over MB for a short 5 minute video at 1080p. If your internet is not fast enough it will stop to buffer. It will also resume playing once its buffered enough.
If you pause it at the beginning and let it buffer a bit, it may be able to last a bit longer.
Most videos have a load indicator in the position bar. Its usually a lighter gray to show its loading the video, keep an eye on that and make sure there's enough of the gray bar so it won{t catch up while playing it. -
I'm new to Firefox. I was told to download Firefox to help me access a website I'm to use for a course. Unfortunately, I found the course website says I can't access it w/Mac. It says the Website was developed for a Windows platform. Mac people have told me I can try Firefox. I have and it still doesn't give me access to the course material I need for a job. I'm not sure I'm using Firefox correctly. Any suggestions?
You can try installing the [https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/ User Agent Switcher] add-on. This lets you change your browser's "User Agent" header so that it will tell the server that it is a Windows browser.
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Having trouble watching live streams such as jtv and twitch.tv. I tried uninstalling/reinstalling adobe flash but I still get no stream just ads and pictures. Anyone have any suggestions?
I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton. -
Hey guys, I have an ipad2. Am a new user of apple products. Currently am having trouble streaming movies and series online...I seem to only be able t watch YouTube video from the YouTube app installed on the iPad. Please any suggestions?
Currently am having trouble streaming movies and series online...
From where? Using which apps? -
Anyone having trouble with Netflix not showing up on the Internet Menu? I have tried to do a reset and then restore, but it says that "the latest update download cannot be done at this time, try again later"
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I am having trouble watching my movies that i have purchased on my laptop..
i am having trouble watching my movies on my laptop that i have purchase on my itunes account. The screen is black and i can change the chapters but it wont play and the volume doesnt work. i have updated my adobe programs and my apple quick time and it still doesnt work. how can i fix this????
You may have better luck getting support and an answer if you post your question in the appropriate forum. This forum section is mainly for Developer questions. Best of luck!
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Hi
I have a new powerbook and want to give my girlfriend my old G4 power book, she has a new iphone 5s, and wants to create a new itunes/apple id. When i try to de authorize the G4 and sign in with her new apple ID it says bad password, how can i release the G4 from my cluster of authorized apples and make her the owner so she can download music and more importantly sync her music with her phone, she only has 3 songs on her iphone, and loaded all her CD's into the g4 but cant sync, im no dummy and this shouldnt be hard, but its driving me crazy!!!!!!
thx u so much for your time heeeellppppp.Perhaps, as we have the same music tastes, for now i should just authorize her phone to my power book just to sync music, not pics, contacts etc? I'd hate to overright her contacts etc lol????
HELP !!!I want to give my old apple to my girlfriend, SO SHE CAN PLUG IN HER NEW IPHONE, CREATE AN APPLE ID AND USE MY OLD LAPTOP TO DOWNLOAD itunes music, but im having trouble deautherizing it, and making her the OWNER, IF you get my drift, how to i mak -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
Several of us have a iPhone 6plus and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?
Not having the problem, don't personally know anyone who is.
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Having trouble with Netflix, could it be the processor?
So, yet again, I am asking for info about this 2005 Mac Mini that we were given. We have been trying to get it up to date so we can watch netflix, and I just upgraded the memory to 1GB, but it still won't play streaming Netflix. The only thing I can isolate is that it requires an Intel based processor, and according to the computer, ours is 1.42 GHz PowerPC G4. I really have no clue what that means, but I'm guessing it is not an Intel based processor. My question is, can the processor be changed to this intel based one, and how the heck do I do this? I'm getting ready to smash this thing into tiny little pieces if I can't figure out what the problem is.... PLEASE HELP!!!!!!!
... it requires an Intel based processor, and according to the computer, ours is 1.42 GHz PowerPC G4. I really have no clue what that means, but I'm guessing it is not an Intel based processor....
You guessed correct. The PowerPC is not an Intel CPU.
... My question is, can the processor be changed to this intel based one, and how the heck do I do this?...
No, you cannot change the PowerPC CPU to an Intel CPU. You need to get a new Mac.
...I'm getting ready to smash this thing into tiny little pieces if I can't figure out what the problem is.... PLEASE HELP!!!!!!!
No need to smash the thing. If it's working, sell it on eBay or Craigslist or where ever. Then use the funds to buy a new Mac. Or donate to a school or charity and get a tax credit (if applicable to you.) -
I m having trouble viewing Netflix because it's saying my hdmi doesn't support hdcp
I'm having trouble viewing Netflix it keeps posting that this content requires HDCP for playback.
Can you verify that your TV supports HDCP?
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