I am having trouble with my security questions, I want to change them, so it says that it sent me an email to change it but it never shows up, so I can't buy anything now?
I am having trouble with my security questions, I want to change them, so it says that it sent me an email to change it but it never shows up, so I can't buy anything now?
This issue was resolved! I didnt think about restoring my computer to factory settings but I did and now my computer works like brand new. basically, just back up your files and do the following:
http://www.youtube.com/watch?v=yPmT5Xbb8p0
Similar Messages
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Having trouble with the security questions for iTunes. Tried to reset them, but the mail from Apple never comes . . .
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96290) -
I am having problems with my security questions. I cannot Get them reset. What do I do?
I am having problems with my security questions.
I cannot get them reset. How can I fix this?Hi Tiffanyweir,
You need to contact iTunes Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
Still having problems with my security questions as they were not the ones I answered and now I'm confused.
Howdy Paul,
If you are having an issue with your Apple ID security questions, you can reset them using the steps in this article -
If you forgot the answers to your Apple ID security questions - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I am having trouble with iMessages. I cannot connect iMessage from my iPhone to my macbook air. This happened after I changed my apple id and keychain password last night.
Hi geraldinefromjersey city,
I'm sorry to hear you are having issues with Messages. If you are having issues linking your Messages accounts between your iPhone and MacBook Air, you may find the information and troubleshooting steps outlined in the following articles helpful:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Regards,
- Brenden -
iTunes Store is not letting me purchase any songs. When I download them it says something about security questions and when I type them in it says they are incorrect when they are! Hiw can I download song?
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74834) -
Is any one else having trouble with the "p" on the iPhone 5 keyboard?
No, my "P" or "p" works just fine. If you think there is something wrong with your new iPhone 5 contact AppleCare or return it to your local Apple Store without delay, the longer you wait the harder it will be to get a replacement.
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im having trouble remembering my answers to my security questions, so i need to reset them. also i have forgotten which email address i used as a rescue email address, need help asap! Also is there a way to cancel a apple id as ive gt a new e-mail address which i have only ever used as a secondary email address for an account but have deleted it from that ID, but it still wont let me register it for a new apple od account
If you added a rescue email address to your ID, you would see the option to send a reset email to that address as shown here:
You'll have to go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Forgotten Apple ID security questions" and click "Continue".
Also, you access your iCoud data on icloud.com, not itunes.com. And you can only go to icloud.com from a computer, not an iPad. -
I am having trouble reseting my security questions
I am trying to buy a tv video and i want to reset my security questions. i went and hit send a reset to my email but i never get them is there a other way to reset them because i forget my answers to them.
It's really stupid. You needed to have provided a rescue email upon registering your account (years ago even). This isn't the same as an alternate email. To reset the questions, you have to call Apple, rather then them just sending an email to the email address. It's just plain idiocy.
Sorry, there isn't any other way. -
My Ipad is locked and I can´t do anything it says it must sync with Icloud but does not seems to do this know even if It is connected to wifi, charged and is locked. I can´t do anything right now...
In order to backup to iCloud the iPad must be plugged into a power source, connected to WiFi and locked - meaning that it must be asleep - or with the lock screen only visible. This is for automatic backups.
If the iPad is not responding at all to any user input, try restarting it or resetting it and see if you can take the steps necessary to back up. You can initiate the backup manually as well.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Pleas help
Hi Aaronpadilla2810,
Thanks for visiting Apple Support Communities.
It sounds like you're following the right steps to reset your security questions, but you do not receive the rescue email. In a case like this, you can contact iTunes Store Support for help:
You'll need to contact iTunes Store support to have your questions and answers reset.
From:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
All the best,
Jeremy -
im trying to buy infinity blade 3 and it wont let me without answering my "secerity questions" when i didnt even what to set it up
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions) -
Since upgrading to Firefox 3.6.6 my bookmarks will not stay open, when I click on the bookmarks icon on the toolbar my list opens up but then disapears again with in about 10 seconds.... i.e, not enough time for me to chose which site I want to open. I've tried deleting cookies, temp. files and I even tried a complete re-install of Firefox but I'm still getting the same problem.... Any ideas please?
Thanks.... Jon T.I'm having difficulty visualizing what is wrong but try some basic steps first:
Launch Safari while holding a Shift key - this will start Safari with just your Home page
If you can see Reset Safari from the Safari menu, try that.
In addition to downloading and installing Safari again, try reapplying just the Snow Leopard Combo Update: http://support.apple.com/kb/DL1399 There is no need to uninstall Safari first.
Lastly try deleting Safari's Preferences file: ~/Library/Preferences/com.apple.Safari.plist -
I am having troubles reseting my security questions?
I just purchased a new mac, and am trying to download my first app. I am prompted to answer my securtiy questions when I purchase the app but unfortunately am unable to remember my answers. I have tried multiple time to change my questions and answers but I am unable to get my changes to be saved??
It's really stupid. You needed to have provided a rescue email upon registering your account (years ago even). This isn't the same as an alternate email. To reset the questions, you have to call Apple, rather then them just sending an email to the email address. It's just plain idiocy.
Sorry, there isn't any other way. -
Hio,
I'm trying to download the application Adobe Acrobat XI pro - but every time I go through the download process, it comes up with an error that says it can not download because an adobe file already exists in the folder. I don't have XI Pro downloaded. Any thoughts?Update... Derp... Had it already loaded and didn't even know it..
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