I am having trouble with my volume keys?

So when i click the up and down on the volume keys it shows up on my mac but it doesnt move and below the bars that show you what your volume is at it has that no volume symbol. he circle with the line in it.. (do not enter) so when i go into system preferences and go to sound and try and choose the choose a alert sound it wont let me click on any of them. What do i do?

Hi ..
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Thanks for using Apple Support Communities.
For more information on this, take a look at:
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Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
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Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
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I am having trouble with my volume keys?

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