I am having trouble with Powerpoint, when I select slideshow mode the program shuts down
Can someone help me? I am having troube with Powerpoint. When I select the slideshow mode the program shuts down.
Assuming you are using Office for Mac, you may want to ask your Office for Mac in the Office for Mac forums: http://answers.microsoft.com/en-us/mac?auth=1.
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hi everyone , having trouble with restoring my iphone, i did follow the step untul extracting the update software but when the iphone start to restoring my iPhone always turn off and it say Error 21 on my PC monitor ...please help me i cannot get my iPhone turn on
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service. -
I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?
Read here:
http://support.apple.com/kb/ts2755 -
I'm having trouble with custom ringtones. I have downloaded the free software "makeTones" and have created some ringtones. I then copied those to Mac and played them in ITunes. My Itunes library does not have a ringtones tab. I can not sync the ringtones (or I don't know how)! Please help.
Yes, the file extension is M4R. Does it matter where I save these files on my Macbook? I then opened them in Itunes and played them. I did find the Tones folder in Itunes but the Tones or Ringtones tab does not show up when I select Iphone (within Itunes). When I open the Tones folder in the Library, it is empty. Thanks in advance for your help.
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I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!
Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium -
I created a photo book on my iphoto but have not purchased yet. Now when I open iPhoto and click on the book under 'keepsakes' the program shuts down and says iphoto quit unexpectedly. I have been unable to open the book since I created it. The other book that I have made before opens but for some reason, the program will immediately shut down after I click on it.
It could be that the database entries for that particular book are corrupted. Apply the fix below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
iPhoto 8 (09) and earlier- run the options indicated
iPhoto 9 (11) and later- run Option #4 to rebuild the database
OT -
Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.
Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I can not save as pdf. When I try to, the program shuts down. What shall I do?
Adobe Community: File Crashing on Output - printing/PDF/other
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When opening MacBok Pro lid when attached to AC power, the computer shuts down.
When opening MacBok Pro lid when attached to AC power, the computer shuts down. This doesn't happen when it is using only battery power.
Thu Jan 16 15:24:39 2014
panic(cpu 0 caller 0xffffff801ae3b58f): "imageboot_mount_image: di_root_image failed: 2\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/kern/imageboot.c:142
Backtrace (CPU 0), Frame : Return Address
0xffffff8086eb3d30 : 0xffffff801aa22f69
0xffffff8086eb3db0 : 0xffffff801ae3b58f
0xffffff8086eb3e00 : 0xffffff801ae3b764
0xffffff8086eb3e20 : 0xffffff801adab598
0xffffff8086eb3f90 : 0xffffff801aa3abd8
0xffffff8086eb3fb0 : 0xffffff801aad6aa7
BSD process name corresponding to current thread: kernel_task
Boot args: container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/I nstallESD.dmg root-dmg=file:///BaseSystem.dmg
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 2211861063
last loaded kext at 1939294686: com.apple.driver.DiskImages.FileBackingStore 371.1 (addr 0xffffff7f9b6a4000, size 20480)
loaded kexts:
com.apple.driver.DiskImages.FileBackingStore 371.1
com.apple.driver.DiskImages.HTTPBackingStore 371.1
com.apple.driver.DiskImages.RAMBackingStore 371.1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.DiskImages.KernelBacked 371.1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: -
I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?
See these previous discussions:
Waiting applications: Apple Support Communities
Downloading apps stuck on waiting...: Apple Support Communities -
Anyone having trouble with the sounds on your iPad since the recent update this morning. Do you know had to fix it?
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414 -
HT203167 Is anyone having trouble with downloads that you don't get the full song?
I have bought two cd's to burn for my brother. They both have a song that did not download the whole song. I was able to re-download the one song for one of them, but the other one, I have to re-purchase the whole CD, which was $20.00 Is there a way that I can get that one song without having to but the whole cd again?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from the music section of your iTunes library, close & then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
Trouble with Premiere Pro and what to reinstall the program.
I have a Creative Cloud membership for photographers. Now I´m starting to use Premiere Pro that is installed throught this membership. But when I upload .MOV files to Premiere Pro I get a Error message, that premiere Pro doesn´t support this file? Witch i kind of odd? I know that this is an approved fileformat. Saw on a forum that you might get rid of that problem by installing the program again. How do I do, to reinstall Premiere pro? I can only see that I can install a testversion but I´m not interested in this. Because I already have a membership. I did change one of my disks in my desktop a few week ago, and maybe that´s whats causing this problem.
Premiere Pro is not part of the photography bundle, so beyond the trial you won't be able to use it. The rest we can't know. You have not provided any system info or otehr details like the source and type of your MOV files and whether you can e.g. import them in Photoshop. MOVs are Quicktiem files, so if you haven't even installed that, this is the first thing to do.
Mylenium -
When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
I have downloaded I Tunes 10.7 to my computer and now the program closes when I try to play music videos. Is there a fix out there I can try?
from what I read on the discussion boards there seems to be little or nothing to do that may not mess up the computer (Like jerky videos if Quicktime fix is tried) except wait for Apple to do a proper fix with updates at this point. I am not willing to try the fixes explained so far. The reviews of them are spotty on them working if at all. My I Tunes works on everything but the videos and that is better than nothing which did happen at first. So I will keep watching for any other fixes that might be promising or an Apple Update.
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