I am having trouble with windows installer, it will not let me up date my I tunes, it appears to be using xp and I have vista do you have a solution
My windows installer will not let me upgrade I tunes
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Edit > Preferences > Privacy > Cookies: "Show Cookies"
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Well, first 1gb of Ram is not plenty. It's the absolute bare minimum just to run OS X 10.6.8. The MS Office applications are ram hogs also. I would recommend three things.
1. Get more ram.
2. Reinstall and update your MS Office applications.
3. Reinstall Snow Leopard.
If you're not familiar with Activity Monitor you might have a look at this link and you'll be able to judge your ram situation a little better.
http://support.apple.com/kb/PH5149 -
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Hi having trouble with camera roll photos - can not see them in i tunes
Hi having trouble with camera roll photos - can not see them in i tunes. Is adobe photoshop the only program I can use?
You don't see them in iTunes. In theory your computer should see the device as a camera and you should be able to transfer the photos in the same way as if you'd connected a 'proper' camera to your computer (this only applies to photos taken with the device or saved from emails/websites etc, it doesn't apply to photos that were synced from your computer). There is some help/guidance in this article for transferring photos to your computer : http://support.apple.com/kb/HT4083
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Just recently updated an iPhone 4 to iOS 7. Having trouble activating iMessage. It will not connect to network. Any help ?? All connections are fine other apple devices are working
Hey X300X,
Thanks for the question. I understand you are experiencing issues with iMessages. The following article may help to resolve your issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
You may also want to reset your network settings:
Settings > General > Reset > Reset Network Settings.
Note: this will delete any network related settings (saved Wi-Fi passwords, etc), it will not erase any content from your device.
Thanks,
Matt M. -
Brand new computer with Windows 8.1 will not sync to iPod Classic 120G. Windows does not recognize anything but iPod Touch? Is there a simple solution. Diagnostics have run and failed to point to a fix.
Might be worth tearing down the whole iTunes install and starting over...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Just bought pro with new os installed - will not let me run install disk for lexmark printer
just bought pro with new os installed - will not let me run install disk for lexmark printer?
Is that disc for Mac systems or Windows ?
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Trying to install Itunes on windows 7 and having problems with windows installer
Trying to upgrade itunes 9 to 10 and updates through itunes have been unsuccessful. I have downloaded itunes 10 from Apple but when trying to install it on my computer I get the error message: " The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance."
I also cannot uninstall itunes 9 as I get the same message.
Any ideas? I got an ipod touch for my birthday and I want to use it!!!!Hi, I'm new here...from Malaysia. I also hav this problems last night...b4 that my iTunes working is ok...but last night i would like to connect my iPad to iTunes...there was an error Apple Application Support error2...
i had use the way teach bu b nior...but there was another erro when the installation of "AppleMobileDeviceSupport64.msi"
the error is "Service'Apple Mobile Device'(Apple Mobile Device) failed to start, Verify that you sufficient privileges to start system services."
what should i do now? -
I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
Hope it helps others.I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS. -
Im having trouble with the installation of the downloaded trial.
Will download and I downloaded the 7z that is necessary one of the two files.
The install won't initiate.
Adobe%20Premiere%20Elements%2013-AkamaiDLM.exe
PremiereElements_13_LS26_win64.7z
We've ordered the Premiere Elements 13 software but wanted to start using the trial until it arrives.annp
There are the downloads that require 2 files. One file is the .exe (Adobe Application Manager) and the other file 7z (which is the program itself). You need both of these...first the exe and then the 7z.
When the .exe involves the Akamai, there are typically firewall issues. If you are going to continue with this download, please start again, but this time with the antivirus and firewall(s) disabled before you start the download and install process. From where is the download coming..the Adobe web site direct or other?
You could also get the tryout of 13 from the following web site and insert your purchased serial number in them during installation.
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
The key here is to read and carryout carefully the web site's "Note: Very Important Instructions" in order to avoid an Access Denied Message.
Please review and consider.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR -
I'm having trouble with Adobe installation
Ok downloaded Mountain Lion , then all of a sudden I can't complete searches without having a pop up telling me I don't have the current update I need to install new upsdate. Doesn't want to install, any problem with anyone else
Assuming that you are referring to Adobe Flash Player, then be careful: if that pop-up is not from Adobe it may be an attempt to get you to install malware.
Never install Flash from anywhere but Adobe.
You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
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Having trouble with iPhone 5 camera shutter not opening
Any ideas what I can try. Sometimes it works and other time the shutter locks up.
Hello Wildcat74
There are some steps to try out that I have highlighted for you in the article below for iPhone hardware troubleshooting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera is not functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
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Hey, I may have to if I can't get this one to work!!
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I am not.
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