I am in a trial version, and i can't get lightroom mobile and desktop to sync

does sync only happen with paid versions and not the trial version?

Did I get it right, that sync is not working for you when you enable the little checkbox beside the collection folder (see my screenshot).
If so what kind of status is LrD giving to you?
Guido

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Why is the Acrobat XI Pro version that I am purchasing monthly not like the trial version? How can I get the one that resembles the trial version?

Anyone know?

Hi Sane1,
The trial version of Acrobat XI and the subscription version are one and the same. What differences are you seeing?
Best,
Sara

Accepted Trial Version XI, Now can't get back to X

I have in the past purchased both CS5.5 and CS6. Because i accepted a trial version of Acrobat XI, I can't go back to X and so have lost Acrobat. I want to be able to download it from my products, but i can't seem to find how or where i go to re-download items I have already purchased.
Why can't I download Acrobat X again since i did purchase it in the past.

You can try a variation of the process indicated in this link: http://forums.adobe.com/thread/1061905. If you go down through the forum, there are some discussions that address getting AA X and one of the employees has been helping.

I have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number

i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."

There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that.

I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have Mac. What do I do? How do I switch it over to a Mac version?

I had a trial version, and tonight I bought it. But buttons led me to the Windows version which I accidentally bought. I have a Mac. What do I do? How do I switch to Mac version?

Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID

I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

How do I cancel my trial version and go back to my installed version?

How do I cancel my trial version and go back to my installed version?

You cannot cancel a trial but you can uninstall it.

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numb

Received adobe photoshop elements 12/adobe premiere elements 12 when I purchased a MacBook Pro. The macBook Pro does not have a DVD player it is sold separately. To install the program can I download a free trial version and then use the serial numbers from the set I received?

yes, that's exactly what you should do,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

Have lossed PSE 12 and dont know my serial No: as i downloaded it it just shows a trial version and tiactiate it it asks for myserial No:

i have lost my PSE 12 Software when I try to start it it brings up a trial version and asks me to sign in and reactivate it but I download the software from Adobe and cannot find my serial number

Hi,
If you go to https://forums.adobe.com/ you should see Manage your Accounts - click on that
Under Plans and Products, click on View All
Then click on View Other Products
That should show you your Photoshop Elements 12 and if you expand the entry it should display your serial number.
That assumes you registered you copy under that Adobe Id
Otherwise, you need to contact Adobe here http://helpx.adobe.com/uk/contact.html
You will probably need proof of purchase.
Good luck
Brian

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are tr

I have a subscription and I pay each month for that. I installed the suite Adobe (indesign, photoshop, illustrator and acroba) on my second computer (laptop) but they are installed like trial version. I can't activate them with my adobe. They still are trial versions... How can I actvate them on my second computer ?

On that computer... Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Can I download the Acrobat X trial version and purchase my license upgrade?

I wish to upgrade Acrobat 8 from my dead workstation to Acrobat X on my new workstation (Windows7 OS). I do not have installation CD newer than Acrobat 6. Can I download the Acrobat X trial version and purchase my license upgrade?

You are welcome to download the trial and enter the serial number for your purchsed version of Adobe Acrobat X.

I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard cop

Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I am trying to run a trial version of aperture 3.1, I have in the past run an earlier trial version and found it unsatisfactory, so neverwent ahead with the purchase. Now when I try to trial run the current version, I keep getting "trial expired" messages

I am trying to run a trial version of aperture 3.1, I have in the past run an earlier trial version and found it unsatisfactory, so I never went ahead with the purchase. Now when I try to trial run the current version, to see if it has improved on my system, I keep getting "trial has expired" messages.

I believe that Apple and most other vendors allow only one free trial.
You could call 1-800-SOS-APPL and ask customer support.

I am in a trial version, and i can't get lightroom mobile and desktop to sync

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