I am in dire need of assistance...

It seems on my Ipod, that when I'm listening to it, audio only seems to come out of one ear on my ear phones... I figured something was wrong with my ear phones, so I bought new ones and it still was presenting the same problem.
I then began to mess with it a little, and finally discovered that when I push the 3.5mm socket insertion towards the screen, both sounds come out of both ear phones.. but once I release it, it returns back to just a one sided audio...
Does anyone know how to help me fix this problem?!
iPod Video   Windows XP  

It's a hardware problem that requires service.
If your iPod is still under the warranty period, you can arrange online service here.
Service request.

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