I am in Elements 12 - and I cannot open the Editor  - it says elements editor not working - any suggestionjs?

Has anyone experienced Editor not working - and got an answer from Adobe?

Try this DNS ...
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit and relaunch Safari to test.
***   When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu 
Troubleshooting advice can depend on that information.

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