I am in the process of downloading creative cloud--I think....

It seems to be doing nothing. It is a grey box, says creative cloud at the top, and I have a blue spinner in the middle. Spinning and spinning. this has been going on for an hour. I see no progress indicator. What does this process look like, and at what point do I quit this thing and start over?

Hi Trishkoch,
Please try to perform following steps in order to resolve the problem.
1. Launch Task Manager(Win)/Activity Monitor(Mac)
2. Try to quit Creative Cloud Desktop app and background process CCHelper and CoreSync.
3. Relaunch Creative Cloud Desktop app.
Hope this helps.
Please let us know in case of any problem.
Thanks and Regards,
Sumit Singh

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Hi there i just am in the process of ordering creative cloud and i went to press the confirm button with all my details in and then a message came up saying ' Payment System Unavailable' Just wondering what i do?

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I am encountering the same problem and I can not find the answers.I don't know what to do anymore.I am in Japan and i tried to call the numbers provided and it is in japanese.I can't understand..I hope someone here would help us.

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Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of su

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Please could you help out

Hello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter

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When I try to upgrade iTunes on my pc it will go through the process of downloading and installing then I get this message
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path containing the installation package iTunes.msi
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Try to restart your computer and see if you and reupdate again.

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http://forums.adobe.com/community/creative_cloud

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I downloaded the trial version of creative cloud but cannot start photoshop?
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thank you

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Mylenium

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Welcome to the forum.
Along with the answers to Barry's questions, I have a few more please:
What browser are you using?
Do you have a software firewall?
Are you running any anti-virus, or anti-malware software?
What are your security settings?
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Hunt

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-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

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I am in the process of downloading creative cloud--I think....

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