I am installing itunes and it is coming up with 'apple mobile device' error
I am trying to install itunes and this comes up.
Service ' Apple Mobile Device' Failed to start. Verify that you have sufficient privileges to start the system services.
any help.
Hi dannybwfc!
Here is an article that will help you restart this service:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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itunes updated today and then ceased to function. I have re-installed twice and am stuck at "starting services" "apple mobile device failed to start"
See Troubleshooting issues with iTunes for Windows updates.
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Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
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I am trying to install itunes. I get a message Service Apple mobile device failed to start
I am trying to install itunes. I get a message Service Apple mobile device failed to start. I am unable to finish the installation.
Hello M Roddy,
The following article provides steps that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
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i am trying to download itunes and i get this message: service apple mobile device failed to start. verify that you have suffient privileges to start system services. what do i have to do?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
im trying to install itunes but it keeps telling me "service 'apple mobile device' failded to start verify that you have sufficient privileges to start system services" how do i fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
i wanted to Sync my Ipod But when i turned on Itunes and connect my ipod it says apple mobile device has not started
For Windows: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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Unable to install Itunes 10.1 or 10.1.1 -Apple Mobile Device USB Driver
Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.I also encountered the same problem.
and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
Same issue!!! itunes cannot open cuz the mobile device support not started etc..
but when reinstalled prior itunes version 9.2 its gone
and issue fixed.
i can sync my 3G.
but not my 4G. it says you need to upgrade to 10.1 or above
spending the whole night to fix the problem which never occured b4
i finally find out one thing.
pl keep in mind im not a computer exprt
i tried this and it worked, i don know what fixed it, bt it works
try this at your own risk. some comp genius will tell us weather this way is right or not.
ok. lets start...
in your desktop make a new folder. name it Kmh_\CoreFP
try uninstalling the newer version 10.1
only the itunes not other mobile div suprt, application suprt etc.
dont mind the following order:http://support.apple.com/kb/HT1923
and reinstall itunes 9.2
go to C:\Program Files\Common Files\Apple
you wil find a folder named "CoreFP"
copy it and paste to Kmh_\CoreFP
uninstall itunes 9.2
and reinstall itunes 10.1 again
go to C:\Program Files\Common Files\Apple
you wil find folder named "CoreFP"
find the difference in properties comparing the one u stored in Kmh_\CoreFP
ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
restart the computer and start itunes now
what happens?
best of luck.
-Kmhm63
reinstall the newer version 10.1
I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke. -
Hi, Apologies if this is answered elsewhere but I cannot seem to find help for my issue...
Two weeks ago an iTunes update failed and I've been without iTunes since then.
I'm running Windows 7
I've tried removing all of the Apple components but every time I reinstall (currently 12.1.1.4) I get the following.
All my firewalls are switched off, when I go to services and try to start it manually i get this message;
I hope it is something simple that I'm missing?Proceed to the next step...
If that article doesn't resolve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
i dont know what to do i try install itunes and this keeps coming up "itunes was not installed correctly. please reinstall itunes error 7 (windows error 127)" what should i do?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
ITunes installation errors and Apple Mobile Device Errors
First I will explain how I got to where I am now. I had the an iTunes 7 version, don't know the specific, and I have an ipod touch. I had been ignoring the iTunes 8 upgradge things upon open of iTunes, cause i had absolutely no need for it and syncing music to my ipod was still working, and i dont care for itunes besides being able to use my ipod. Then the iphone os 3.0 came out and i wanted to download/pay for it, and when i attempted to do this i was promptly instructed that I needed iTunes 8. I closed itunes and reopened so i could just tell the prompt that i wanted to upgrade, then bonjour opened and i selected the itunes/quicktime package, it gave me an error saying i needed to download manually, so i turned off automatic install. I then downloaded again, it opened a folder with iTunes.msi among other things, I double clicked itunes.msi and it proceeded to install. I then had iTunes 8 installed, opened it up, and with my ipod touch connected, it told me I needed upgraded apple mobile device and i had to uninstall both apple mobile device and itunes to do this. so i uninstall itunes through add/remove programs, and attempted to uninstall apple mobile device and everytime i did this it would not complete and gave me "Fatal Error" prompt. I then tried to reinstall iTunes and it would not install, kept giving me an error and told me to try again. I searched google for answers and the best anyone could say was delete missing files and try again, so i can CCleaner and got rid of registrys etc, and still would not allow me to uninstall apple mobile device. i reinstalled itunes and it actually worked this time, and then i plug in my ipod touch and it tells me i need the upgraded apple mobile device again, and that i need to uninstall apple mobile device and itunes to do this. If i could get rid of apple mobile device altogether maybe i wouldnt have this problem, but it simply wont let me. Any help with this? and sorry this was so long, i figured someone would need to know what happened to know how to fix it.
It sounds as though using the Microsoft Installer cleanup utility is worth a go.
I will give you a method for removal of iTunes and related programs with clean up, I think you have already done the removal, but just in case you missed anything out.
==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
2nd day w/my ipad2. Have spent 5 hours trying to get my ipod music to play on the ipad..it has been downloaded and synced. When I click on itunes , I get a window that says "Apple mobile device service is not started." I get music symbol when click ipod.
http://support.apple.com/kb/ts1567
-
iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??
Hey petanque1,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.
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