I am just trying to delete my account and uninstall the program. Adobe has me jumping through hoops.

I just want to cancel my membership because I don't want the entire Creative Cloud on my Macbook. (Please don't try to convince me otherwise. I just wanted Photoshop) I've tried this whole "customer service" junk and it won't let me talk to someone or get my problem taken care of in a timely fashion; it will only let me post in a forum. So, does anyone have any idea how to get this stupid app to actually close so I can uninstall? It's killing my battery and I'm really over not getting good customer service.

A free account is never charged, if you have any charges in your Bank account without your knowledge from Adobe, I would request you to provide the following details by private message so that I can get it investigated.
1. Adobe ID
2. Last four digit of credit card
3.Credit card name (visa/mastercard/Amex)
If after investigation we are unable to detect the charges then you need to dispute the amount with Bank as it might can be case of Fraud.
Regards
Rajshree

Similar Messages

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    Larry63
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    Subject:
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    A free account is never charged, if you have any charges in your Bank account without your knowledge from Adobe, I would request you to provide the following details by private message so that I can get it investigated.
    1. Adobe ID
    2. Last four digit of credit card
    3.Credit card name (visa/mastercard/Amex)
    If after investigation we are unable to detect the charges then you need to dispute the amount with Bank as it might can be case of Fraud.
    Regards
    Rajshree

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