I am living in Saudi Arabia Riyadh and I have a problem with my iPod

I bought the iPod last year in the UK because my old one was lost.
Now I moved to Saudi Arabia and I do not know what I can do
for the repair of my iPod. The display is ok but I can not hear the music not
with speakers and not with the ear plugs.
Please advice where I get support?

Hello,
I am currently an owner of an iPod Touch 4th generation, running IOS 6.1.2. I will be glad to help solve your problem with your iPod/iPad/or iPhone.
Restart the Computer?
Reset iPod/iPad/or iPhone:
Hard Reset: Hold down the Sleep/Wake and Home buttons on your  iPod/iPad/or iPhone for at least 10 seconds, or until Apple logo appears
Hope that helps!
If none of the above solutions work, could you please reply back as soon as possible, as I will try to find another solution to your problem.
Sincerely,
Pizza98704
(Parts of this message was copied and pasted --> I have a document all ready to go)
Some Helpful Links:
Apple Support Link: http://www.apple.com/support/contact/
Genius Bar of an Apple Store: http://www.apple.com/retail/geniusbar/

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