I am locked out of the app store, I am locked out of the app store
I was trying to use the barcode scanner and somehow I got locked out of the app store. Any iudeas?
What does " locked out of the app store" mean?
Similar Messages
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I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?
This is your husband's app, only your husband can update it. Apps are forever tied to the Apple ID that purchased them. No other Apple ID can update someone else's app.
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This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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when i 'upgraded' to Mavericks, it locked me out and shut down my computer. now it won't print from my Epson Stylus CX3810. Epson doesn't have the driver to download and neither does the App store. Suggestions?
I'm having similar problems with my Epson Stylus DX5000. There was no in-built driver available (the generic old and new Stylus drivers didn't work), so downloaded the latest driver from Epson site. It shows as being available to print to, but just sends data to the print queue then job disappears.
I hope you're right C F McBlob, I could do with printing today but if there are new drivers available from November 5, then so be it. -
Suggestions Re: I'm running OSX 10.9.2, when my system updated it required my Apple ID... When I provided it, it said that AppleID hadn't been used at the App Store... so now I'm locked out of my system... what do I do??
First, there are no PPC Macs that can run Snow Leopard or later. Did you buy your iMac used? Where did you get Mavericks in the first place? If it was installed by the seller, then you are not licesnsed to use his/her copy.
Do you know exactly what iMac model you have? If it's a post 2010 model you can do the following:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. You may then go to the App Store to download Mavericks using your Apple ID.
If you have a 2010 model you may require a special firmware upgrade before you can do the above: Computers that can be upgraded to use OS X Internet Recovery.
If you have an earlier iMac then you must get Snow Leopard 10.6.8 installed by installing a version of Snow Leopard either included on the software restore discs or:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply. -
HT1689 When I enter the APP store I get a Download Now message lock out
How to exit the Download Now at the App store
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
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When I download a new app from App Store and press open when it's complete, it won't do anything, and when I look on my home screens it's nowhere to be found but if I go to settings and look under icloud and usage, I can find them but out from it says no data. I have tried deleting them and reinstalling but that's no working either... Please help me.. Thank you very much:)
Try resetting the phone. Push both the home and lock button at the same time until it goes off. Keep them pushed until the Apple logo come up...
Also, try deleting the app and downloading it again. -
I try to open up a texting app, and now, it won't lock, exit out (or crash suprisingly), multitask, or even power off. I also had auto lock set to two minutes and it has been about a full hour and it has never locked. If there is someone out there who has the same problem as me, and knows how to fix it, PLEASE TELL ME!!! I have a lot of texts that need to be answered... I also use the Assisstive touch and please tell me if that affects anything about these problems.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm struggling to get Mountain Lion installed on my machine, but what is worse is that it has essentially rendered my computer useless (and of course I need to use it urgently). After downloading and installing from the App Store, I have run into some significant problems.
On install, when prompted to "select the disk where you want to install OS X" the hard drive is greyed out and a message comes up that says "The disk is locked."
So when I back out of the install, I am given the option for Disk Utility, Reinstall OS X (same results as before) or Restore from Backup (not backed up).
On the Disk Utility, I can hit Verify Disk and it names an error and says to hit Repair Disk. The error is an "Invalid Sibling Link. The volume Macintost HD was found corrupt and needs to be repaired." Unfortunately, Repair Disk is greyed out and I can't hit it.
What I want to do is just forget the entire process at this point and scrap the upgrade until I have time to figure out what is going on. Is there a way to abort at this point?
Thanks for any help!Your welcome!
You should always have and keep an up to date backup.
Sounds like you need something a little stronger than Disk Utility. At this point I have no way of knowing if Disk Warrior can or will help.
Depends..!
If you do format and install, then Yes it will.
If you reinstall OS X, then No it will not.
Problem is that according to the Disk Utility message, I don't think that you will be able to install either 10.6 or 10.8.
Those are very good questions. The only bad questions are the ones you have to ask yourself. -
I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.
I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/ -
Cannot purchase error on app store then eventually account locks out
Hi,
Whenever I download a paid or free app front the app store on my iPhone I constantly get the message "cannot download metal storm wingman and 8 other apps" then after a few times of this appearing my account gets locked out.
Why does this keep appearing and how can I stop it!?the app store takes me to this dead link
It's not a dead link. Your Internet connection isn't working properly. Restart the router and the broadband device, if they're separate. If there's no change, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Using the touch pad I can not exit out of the App Store I am new to mac
New to Mac Having trouble exiting out of App Store with touch pad. I hit the red x and it just beeps
kj.arm,
which model MacBook Pro do you have, and which version of OS X is installed on it?
If you’re currently booted into Windows on your MacBook Pro, restart Windows in the normal way, but hold down an Option key once you hear the startup chime — that will put you in the Startup Manager, which will show you an icon for each available bootable OS. Use the arrow keys to select your OS X partition, and press Return; that will boot OS X. Once you’ve logged in, select the Startup Disk pane of System Preferences. If the padlock icon in the lower left of the window is locked, click on it (and provide the appropriate password) to unlock it. You will see a set of bootable OS icons to choose from for which OS you would like to boot from by default; presuming that you prefer to boot from OS X by default, select the icon that corresponds to your OS X partition, and press the “Restart…” button. It should now default to booting into OS X. -
I was asked to answer two security questions before I could purchase a new app, and I could not remember the answers I'd chosen. It locked me out for eight hours because I'd put in too many wrong answers! How do I change my security questions without being able to answer the old ones?
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
My email add on app store is locked i can only input the password. how do i change this?
Hi!
I was wondering if any of you guys can help me with my problem. I have two accounts, both have different apps on them. i always make sure that i'm logged out of app store before i update, but everytime i try press the update button on the app the old email still pops up. it's like the email address is locked in. i tried syncing my ipod while i'm logged out of the store but still to no avail. the old email still pops up.
ThanksTap the Apple ID and sign out, then sign back in with the correct ID. Or go to Settings > iTunes & App Stores where you can do the same thing.
Regards.
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