I am logged into my iTunes account but all of my libraries show up empty.

I don't remember messing with the file locations or anything. Any way I can try to recover my music and movies?

Hi goonerforever,
If your iTunes Library appears to be empty, you may want to try the troubleshooting steps in the following article and the articles linked at the bottom (the article is specific to issues after updating iTunes, but the troubleshooting steps should be similar regardless of cause):
Apple Support: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Regards,
- Brenden

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