I am missing my saved passwords and I do not get prompted to remember passwords since downloading a recent update, why?

I use AOL mail and saw a banner for a supported firefox download and I made the mistake of downloading the update. Since I have none of my saved passwords and I do not get a prompt when I enter a site for the choice to save the password. I am looking to change to Google Chrome if this cannot get corrected.

I encountered precisely this problem after the first upgrade to iOS 8, also on a 5s: empty Recents lists, failure to log any calls and a badge showing a -1 (minus 1).  It appears to be a problem with corruption of the iPhone backup file, whether backed up to the computer or to iCloud (I tried both).  Whether it was introduced by the iOS 8 upgrade process is open to speculation as I'd had no problems with restoring from backup with a couple of prior iOS 7 updates.
Restoring the iPhone to Factory settings solves the problem, but then restoring from a backup re-introduces it.  Setting the device up as a new phone is the only way to fix it.  Problem is, you lose your contacts and SMS history, unless you've used a third-party app to back them up outside iTunes.  If that's no problem, simply do a Factory Restore then set up the phone as new and the problem is gone.
If it is a problem (it was for me), I found two apps that enable you to back up & subsequently restore Contacts & Messages.  Syncios is free and worked like a charm for getting my Contacts backed up & restored to the phone.  However, it can only back up & restore Messages if the device is jailbroken.
This phone was not JB'd so I had to find another app for Messages: Backuptrans iPhone SMS Backup and Restore.  It is $19 for up to 3 devices but was worth it in my case; creates a backup file on your computer that you can restore from after the Factory Restore.  Very simple & straightforward.
The photos, apps & music, etc., were easily restored to the phone via iTunes sync.
Hope this is of help to others similarly affected.  Must be relatively rare, though, as even the Senior Apple Advisors I worked with had not encountered it before.  I made them aware of this thread, FWIW.

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    Dear Sir,
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    Here you go: http://support.apple.com/kb/ht1212.
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    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~
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    I do not have the password or get it from the previous owner.

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  • HT1688 Why does when they upgrade my phone they turn on Icloud stuff I did not have and wiped out my phone contacts, but after it did that it took another back up and I could not get my contacts from backup unless I go back sept , why not incremental back

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  • I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?

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  • How do i delete an old iCloud account from phone when I forget my password and I'm not able to reset it because my security questions do not match?! Help!! Currently not able to update any apps or icloud info

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