I am new to Mac. This didn't happen in the beginning but now when I download my email, part of the messages coming thru look like something encrypted. They are all capital letter A's inside a square. The small print seems to come thru okay. What do I do!

When I download my email, I get the capital letter A in a square on some of the larger print messages. What can I do to prevent this?

Excerpted from: Font Management in OS X
A’s with boxes around them is always a sign of trouble with the main system font, Lucida Grande.
Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding the Shift key until OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Though actually, you can let go of the Shift key as soon as the status bar shows up on the startup screen below the Apple logo. Let the Mac finish booting to the desktop and then restart normally.
This will clear Font Book's database and the cache files of the user account you logged into in Safe Mode. Any font sets you have created will be gone. Also, all fonts in the three main Fonts folders (System, Library, your user account) will now be active, regardless of their state beforehand.
Since this only clears the user cache files, you then need to perform this step to clear all font cache files. Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window, hit the return key, enter your admin password at the Password: prompt (nothing displays in the window), and hit the rerturn key again
sudo atsutil databases -remove
This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.

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I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.

I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.
How do I solve this problem?

You've posted to the iTunes Match forum, which your questions do not appear to be about. Perhaps you would get better help by posting in the iTunes for Mac forum.

Firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

firefox keeps crashing when I try to launch it. I uninstalled the program, but now when I try to download it from your website the download freezes with 1 second left. This has happened several times.

Hello Deb,
Something fishy going on with those particular files. But without looking at them directly I couldn't say what. Usually in a case like this the problem is some of the metadata that is attached to the file. Where did these files come from? A camera, a scanner, the internet?
An explanation about the Watched Folder function: It looks for changes to a folder, not just automatically grabbing whatever files are in it. Generally, you want to select an empty folder as a Watch Folder. Once this has been set up, as you add files to this folder they will be imported into the Organizer. If you start with a folder full of images, those will be ignored, any new items will be added.
-Brett

I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the fol

I don't know what I downloaded that caused the problem, but now when I try to make a new folder on the desktop of my new Windows 7 computer, I have only the following choices: Shortcut, Bitmap Image, Contact, Microsoft Word Document, Journal Document, Microsoft Powerpoint Presentation, Text Document, Microsoft Excel Worksheet, and Briefcase. No new folder choice. Anyone have any ideas how I can correct the problem?

This support forum is for Firefox related issues. The volunteers on this forum can only help with Firefox issues.
Please consider contacting another support service like [http://www.ask.com/answers/browse?o=0&l=dir&qsrc=321 Ask.com].
Sorry.

HT201441 hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

hi freinds i bought a 4g iphone second-hand i earsed the phone but now when i open it requsting an email and password of the privous owner to be active what can i do in this case i don't now the the iphone's owner please help

Then there's nothing you can do. Only the previous owner can help you. They must either provide the ID and password, or erase the phone and remove it from their account as explained in the article you were reading. There's no way around this.

I changed my mailto: to yahoo mail but now when I click an email link it has the mailto: and the subject both in the To: part of the email. I have to delete the incorrect data out. How can I fix this?

I changed my mailto: to yahoo mail but now when I click an email link it has the mailto: and the subject both in the To: part of the email. I have to delete the incorrect data out. How can I fix this?

Firefox sent an email to me to confirm that I had asked the above question. The email had a link to click. When I clicked it from Firefox, nothing happened. Then I opened IE, signed into Comcast, opened the email, clicked the link, and it brought me here.

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

I am using Numbers app for the ipad and it has been working absolutely fine but now, when I want to email a spreadsheet as a PDF via the 'share and print' option, the file now doesn't appear as an attachment to the recipient. Any ideas please?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

Hello, I restored my Iphone, and I made sure that all of my stuff was backed up into the Cloud. but now when i plug it into Itunes its like a brand iPhone PLZ help! Its an Iphone 4

Hello, I restored my Iphone, and I made sure that all of my stuff was backed up into the Cloud. but now when i plug it into Itunes its like a brand iPhone PLZ help! Its an Iphone 4. I look ed on the account info and everything is right plz help!

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

I tried to upate the softwear but now when i go to turn it on it comes with with the gray screen and apple logo but with a bunch of letters and numbers at the top of the screen not letting me log on

I tried ot update the softwear and i clicked accept and it went grey while it said updating items. Once it finished after about 2 minutes it said restart so i pressed restart and the screen whent black, when i went to turn it on again the grey apple screen came up but with all these words and letters in the top let corner. In the middle and top of the screen mixed in with the rest of the letters it says unable to find driver for this platform

Hello CathBuck,
Welcome to the Apple Support Communities! I understand that you are experiencing issues with your MacBook Air. Based on the information you have provided, it sounds like the steps in the following resource may help to resolve your issue:
Mac OS X: Gray screen appears during startup - Apple Support
http://support.apple.com/en-us/TS2570
Thanks,
Matt M.

I had installed some applications on my iphone from my friend's pc, but now when i downloaded some apps on my pc andtry to sync it says the installed apps on my iphone would be replaced by the one from my pc. how can i retain all and copy new apps

I got some applications like games etc installed on my iphone through a friend's pc.
now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones

I got some applications like games etc installed on my iphone through a friend's pc.
Were these apps downloaded via your own iTunes AppStore account or your friends?
now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
That's correct. iTunes will delete any apps you have not downloaded through your own iTunes account. If you did use your own iTunes account, choose iTunes > File > Transfer purchases... to move the apps into your own iTunes Library.
what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones
Re-download the apps through your own iTunes account (pay for them if necessary). Apps cannot be shared between different iTunes user accounts.

I have downloaded the product but now when I want to forward a message no addresses can be seen or are listed. What have I done wrong?

When I want to forward a message I get an Arrow beside the "To " but no addresses come up so that I can forward the message. Why is this not listed as usual?

You indicate you have just started using Thunderbird, so what email program displays them "as usual"

TS1702 My millionaire and friends game won't load onto my iPad or iPhone 5? It was working in the beginning but now it won't even load. I have restarted my device & deleted and reinstalled the app several times and it still won't load? Please help

Millionaire and friends game not loading! Please help! I have tried restarting the device & deleting the app and trying to reload but nothing works? I also tried to email the creators of the app but the email address for tech support bounced back to me so its obviously not a good email??

I tried to email the developer (Canada) but the email for technical support is not a good email. My email got returned to me undeliverable? Not sure what to do next? I also want to get the game going again cause I made purchases to get more coins to play the game & now I can't even use it? Very frustrating!!!

How can I get this stupid Mapneto pop up add off my FFox browser on Mac OSX? It shows "deleted" in Extensions, but now when I open a tab a download ad appears

Had never seen these pop up pages before I tried to delete the Mapneto tool bar, now every time I open a tab or a link up pops this stupid "download completed" come-on ad which is monstrously annoying. Short of dumping Firefox and re installing, what else can be done? My "block pop ups" box is checked, too, and it does not work...I see other popups all the time. thanks.
c

You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
You can do a search on the <b>about:config</b> page for this domain and reset related prefs via the right-click context menu to their default value.
*http://kb.mozillazine.org/about:config

I downloaded the new software to my Iphone and Ipad and used Icloud but now when I am working on my PC reading e-mail my Itunes screen keeps appearing on my screen. What did I do wrong???

I synced and authorized the computer and agreed to use Icloud-it's very annoying when Itunes keeps popping up on my screen. How do I turn this off?

Do you have iTunes Helper installed?
If so, instructions for disabling here > http://osxdaily.com/2009/09/10/ituneshelper-what-does-itunes-helper-do/

I have an iPod touch i was using imessage in the morning it showed the delivered but now when i'm using it it doesn't show the delivered. Can you please tell me how to fix that ?

my imessage isnt working properly it always shows the delivered and after the person reads it, it tells me that they have read it but right now its not even telling me if its delivered or not so can you help fix it ?

Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H.

I am new to Mac. This didn't happen in the beginning but now when I download my email, part of the messages coming thru look like something encrypted. They are all capital letter A's inside a square. The small print seems to come thru okay. What do I do!

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