I am new to Macs and, although I like it, I still don't understand it's behavior. When would you need to provide the administrative password at boot time? Safe Mode?
Background...
I joined the Mac bandwagon about 2 months ago. I am still getting used to it, but like it so far. Last week, I activated a new Iphone on my Imac. I needed to key in my userid and password. 3 days later, my itunes account was hacked into. My itunes information was scrambled. My itunes email, home address, and password were changed. Also, they didn't use my credit card which was attached to my account to make any purchases (they deleted my card and put someone else's card on my account to buy $100 worth of gift cards). I didn't receive any emails from Apple that my password, or email were changed, but I did get 2 receipts from the Itunes Store identifiying the purchases. Apple support fixed everything, but couldn't offer any explanation on what happened, other than to say my account was "modified". I don't like coincidences.
I freely admit that I didn't do enough to protect my login credentials as I used the same userid and password on multiple sites (since corrected). I still don't know how my account was accessed. I started to wonder if there may have been a key logger installed on my Imac without my knowing it. I am pretty careful with installing software and have purchase about 15 applications, all either from the itunes store, or from other reputable sources. I have never made any in-app purchases.
I understand that to install a key logger you would need to supply the admin password, which brings me to my question....
About 4 weeks ago, my wife was using the Imac on facebook. While she was there, the Imac experienced a hard crash. We had to do push and hold the button on the back of Imac to get it to shut down and reboot. When it came up, it required the admin password, and dropped me into a mode where it wouldn't recognize the external disk drive which was attached via USB. I needed to restart the machine and everything appeared to be normal. I assumed that this was Apples version of "safe" mode, but now I am not so sure. Could a key logger have been installed during this event? Is this expected behavior after a hard reset?
I have McAfee for Mac installed and it hasn't detected any threats, but McAfee is pretty wishy-washy on it's ability to detect key loggers. I am thinking about Macscan or Little Snitch. I would do a reinstall of the OS, if I only knew how.
Any help?
your itunes accoutn have nothing to d with your computer
you can go to any computer with internet access in the world and
login into your itunes account if you have the appleID and password
the itunes account is placed on apples itunes servers
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Thank you1 - iPhoto is a database and there is a learning curve - it is all about photos and nothing about files - under teh help menu ==> iPhoto help watch the movies - that will help get you started more smoothly
2 - there never is a reason to go directly into the iPhoto library - do not do it (inclusing via the all images display in teh finder) - doing so can cause loss of data and photos
3 - preview or a third party editor can add text to photos
4 - events are very basic automatic automatic things and generallly it is best to leave them as buckets of photos and organize via albums and folders - and using keywords, faces and places and smart albums
5 - dates are part of the metadate stored in the EXIF fields of the photo - moving a photo will not affect that (but note that file managers like the finder do not look at the photo metadate - they look at teh file metadate which is seperate
L:N -
Hi there, when I turn on my computer it just hangs on a grey screen with an apple logo. I didn't install any new software on purpose lately. It initially froze when I moved the mouse to get rid of the screensaver where it had been behaving normally. When the screen saver went away the screen was messed up and everything was frozen and the date and time were huge and distorted. I did a hard reset and I'm just stuck on that grey screen. If I leave it for hours one of the screens turns blue and the other is black, but I can move the mouse. A ghostly image of the cursor is stuck in the top left corner of the screen,
I can boot into safe mode and everything is normal. I reset the PRAM. I verified the discs and the permissions. I don't seem to have any data loss. When I restart normally I still get the grey screen. The only weird thing in the console is 24/09/09 10:59:27 AM kernel unknown SIGSEGV code 0 . I would really like my computer to work. Thank you.Have you run the check for non-Apple kernel extensions suggested above?
It's easy, you just cut-and-paste the command into terminal. If there is any output, you just cut-and paste it back in here.
Linc Davis suggests this as a way to find those non-Apple extensions:
Please copy or drag -- *don't type* -- the following command into a Terminal window, press Return, and post the output (if any):
kextstat -kl | awk ' !/apple/ { print $6 } ' -
i forgot the administrator password for my mac and cant set a new one without it how can i set a new one
Reset Password 10.7, 10.8...
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/ -
I am new to Mac and am having trouble up loafing images from my pictures folder to photography sites and Facebook. Some of the saved images are accessible, while others are not, ( they are light colored and cannot be uploaded) I am not saving them any differently.
Hi Robodisko,
Thanks for your prompt reply......
I often proof my work in preview then edit images in photoshop and rename from there. The dsc images are renamed to correlate the name of the class etc. i.e. dcs_001 is saved as the file name required 7A.jpeg etc.
The file names are required to correlate what is what and so on.......... -
I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.
My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.
We only have one copy of iTunes and we have been sharing the account. (She doesn't really use the computer for anything beyond writing the odd weekend assignment.)
Would I be better off setting her up with her own and making her as a separate user on the computer? Would this require much work?
In recent times with updates, we have a few problems with the duplication of texts and that sort of thing. Both of our texts are stored on the computer and that sort of thing. Also, sometimes texts I send her are sent through to me from her, if that makes any sense.
Anyway, I don't really want to overly complicate matters when it comes to accounts etc, but I wanted to know if a fresh Apple ID would be the best thing or even a new user?
Any tips etc would be greatly appreciated
Thanks in advance
MacBook
I have this question too (0) ReplyYour question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac" maybe thats why nobody answered you.
It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well. I prefer to keep things simple, but...........you and yours, I dont know.......
http://support.apple.com/kb/PH11468 -
I have an existing mini mac and 4 tb external drive.
My iTunes library exists on the external drive under /itunes...
I have purchased a new mini mac and I want to leave the library where it is on the external drive but move to new mini mac and have it show as it did on the old mini mac..
what do i need to do ?
I have found multitude of articles about moving itunes to external drive or other similar things but I don't want to move itunes from the external drive, just change mini mac machines and have everything in itunes the same..
ThanksI had already tried that one and got this...
below is screen shot of what is on the new mac mini
and what is on the external drive now connected to the new mac mini..
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Do I need to copy anything over from the old mac mini ? xml files ? .. the itunes folder on old mini is about 840mb in size which looks to have artwork ect ? .. I am fairly computer literate, but this one has me stumped.. ?
thanks for help -
II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?
Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
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New to mac and iphoto, questions about photo structure & organization
I bought a new Macbook Pro a couple of days ago and am still figuring things out. I wasn't displeased with windows...I just decided to try a mac anyway, So far, I adore it except for one thing, the pictures.
I spent hours researching whether to download and use picasa 3 for mac or iphoto. I decided on picasa....and now I've changed my mind. (Mostly because I tried to take pictures of the moon tonight, and they looked great in camera, but Picasa could only pick up a black screen whearas iphoto actually saw and defined the moon- and with the editing software on the two, the picasa auto-edit looked like a picture that was created in microsoft paint, and iphoto came out with a beautifully contrasted photo).
Now that I decided to use iphoto, I have been researching how to switch and still seem to have a lot of questions. (I've poked around numerous forums but have found conflicting answers on different sites).
1) I organize my pictures by folders with the month and year. I know iphoto organizes events, which it seems to determine based on photo similarity. Will my photo structure still appear in finder -> pictures?
2) Is it possible to stop iphoto from organizing my pictures and just trust me on what I want?
3) All of my friends and family use PCs, and there is a chance that due to financial concerns, when I eventually replace my macbook pro (far in the future) I could switch to a pc. Does iphoto make transferring pictures more difficult? (If I understand correctly, it does not change the photo file, a jpeg is still a jpeg but I want to be sure)
4) I do not want iphoto to duplicate all of the pictures already in my library....if I import from finder-users-pictures, will it simply use those, or duplicate all 150gb worth of pictures?
5) Any other tips for someone completely new to macs and iphoto?
6) This is very silly, but how do I uninstall picasa (I know how to uninstall on a windows but want to make sure I do things correctly on my mac!)
Also, just a "bonus"- regarding events vs. files I create, will iphoto create events within the program but leave my file structure in the library it imports from alone? If I use finder to go to where I store my photos, will I still see my file structure regardless of what iphoto does?(Does that make sense? I'm having a hard time trying to describe it)
I apologize if this question is foolish or misplaced- I did read many other posts but didn't see the answers I was looking for.Your questions are neither foolish nor misplaced.
The first thing I strongly suggest is that you make a trial iPhoto Library. Import 100 or 200 pics and explore. Iphoto isn't right for everybody, and if you're going to use it you will need to rethink things a little.
1) I organize my pictures by folders with the month and year. I know iphoto organizes events, which it seems to determine based on photo similarity. Will my photo structure still appear in finder -> pictures?
A: Events are based entirely on Date and Time not on 'photo similarity' You can set the interval for what makes an Event in the iPhoto Preferences: iPhoto Menu -> Preferences -> General Pane: Autosplit into Events... And select from the drop down menu.
Will my photo structure still appear in finder -> pictures?
Yes or no, depending... iPhoto can run as a Referenced or Managed Library. In the former case, yes you files will be visible in the Finder, in the latter case they won't.
Note that Referenced or Managed refers +only to file storage+ It offers no extra functionality, it does nothing at all. App like iPhoto are your go-to app for your photos. If you use it, then you never access the photos via the Finder. Ever. It's always via iPhoto or the many, many hooks into the OS that it has.
I'll detail more on Referenced v Managed below.
2) Is it possible to stop iphoto from organizing my pictures and just trust me on what I want?
I'm not sure what you mean by this. Iphoto does basic date and time organisation by default. You can change it, you can change the location of the photos in Events, merge them and then using the other tools available - Albums, Smart Albums, Faces, Places etc you can organise your photos whatever way you want.
But what do you mean by pictures. There is a distinction between Photos - the image of your child holding his dog - and files: A Jpeg is just a file. Iphoto is designed for you to +forget about the jpeg+ and get on with the interesting bit: the pics of your younger and his pet.
3) All of my friends and family use PCs, and there is a chance that due to financial concerns, when I eventually replace my macbook pro (far in the future) I could switch to a pc. Does iphoto make transferring pictures more difficult? (If I understand correctly, it does not change the photo file, a jpeg is still a jpeg but I want to be sure)
A Jpeg is a Jpeg is a Jpeg. If you migrate to another app or an entire OS you can export the photos plus any and all metadata you've added to the Finder and move it on. (Caveat: You cannot export Faces. There is no agreed standard on any system for exchanging this info.)
4) I do not want iphoto to duplicate all of the pictures already in my library....if I import from finder-users-pictures, will it simply use those, or duplicate all 150gb worth of pictures?
It can do either. And this brings me back to the Referenced v Managed discussion above. By default, iPhoto will Manage the files, that is, it will copy them into the Library. You can choose not to, but I strongly recommend that you don't:
*How to do it:*
Simply go to iPhoto Menu -> Preferences -> Advanced and uncheck 'Copy Files to the iPhoto Library on Import'.
*What Happens:*
Now iPhoto will not copy the files, but rather simply reference them on your HD. To do this it will create an alias in the Originals Folder that points to your file. It will still create a thumbnail and, if you modify the pics, a Modified version within the iPhoto Library Folder.
*Some things to consider:*
1. Importing and deleting pics are more complex procedures. You have to to put the files where they will be stored before importing them. When you delete them you'll need to remove the files from the HD yourself.
2. You cannot move or rename the files on your system or iPhoto will lose track of them on systems prior to 10.5 and iPhoto 08. Even with the later versions issues can still arise if you move the referenced files to new volumes or between volumes.
3. Most importantly, migrating to a new disk or computer can be much more complex.
4. Because iPhoto has no tools for managing Referenced Files, if, for some reason, the path to the photos changes then you could find yourself resolving aliases for +each photo in the Library+ one by one.
My own opinion:
I've yet to see a good reason to run iPhoto in referenced mode unless you're using two photo organisers
If disk space is an issue, you can run an entire iPhoto Library from an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
If you're concerned about accessing the files, There are many, many ways to access your files in iPhoto:
*For Users of 10.5 and later*
You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
Uploaded with plasq's Skitch!
You can access the Library from the New Message Window in Mail:
Uploaded with plasq's Skitch!
*For users of 10.4 and later* ...
Many internet sites such as Flickr and SmugMug have plug-ins for accessing the iPhoto Library. If the site you want to use doesn’t then some, one or any of these will also work:
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. However, if you're using Gmail you can use iPhoto2GMail
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
*If you want to access the files with iPhoto not running*:
For users of 10.6 and later:
You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu. Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and later:
Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
*If you want to edit the photo in another application:*
You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.
5) Any other tips for someone completely new to macs and iphoto?
*To Push Home a point*
For someone inexperienced with Macs and inexperienced with iPhoto I cannot stress enough that Managed Library is the way to go. I understand there is comfort in seeing all those folders. But inside the Library that's all there is: all those folders, stored so that an inexperienced user can't grub things up!
The iPhoto Library Folder is a Package File. This is simply a folder that looks like a file in the Finder. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves. Want to see inside?
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Standard Warning: Don't change anything in the iPhoto Library Folder via the Finder or any other application. iPhoto depends on the structure as well as the contents of this folder. Moving things, renaming things or otherwise making changes will prevent iPhoto from working and could even cause you to damage or lose your photos.
Now close that window and forget about it.
So, once you've imported your photos to iPhoto in a Managed Library, the surplus duplicates are +your folders+. Of course, in time, trash them to get back the wasted disk space. But don't do it today or tomorrow. There's no hurry. When you feel confident that you understand how iPhoto is working and that's it's working for you, theat's the time to reclaim the space.
I organize my pictures by folders with the month and year.
If you want to duplicate your Folder Tree in iPhoto:
Start at the bottom of the hierarchy and drag a folder of images to the Album Heading in iPhoto. The pics will be imported and an Album of the same name created.
You can then create the Enclosing Folders in the iPhoto Window (File -> New Folder) and drag the Album to it. Folders can contain other Folders (Nested Folders) and Albums.
However, is your folder system date based? Then this form of organisation is a bit pointless in iPhoto when Smart Albums or the Calendar tool (Click on the wee magnifying glass in the Search Box) mean you can find the photos taken on any day, month or year at a click. With Smart Albums it's easy to find photos from specific range - say, June 3 to August 25, 2009 etc.
If your folder system is theme based - Xmas pics, Birthday pics etc, then you'll find Keywords are much more flexible, and can be used in conjunction with other criteria for making Smart Albums and searches.
6) This is very silly, but how do I uninstall picasa (I know how to uninstall on a windows but want to make sure I do things correctly on my mac!)
Drag the app to the trash and empty it.
Regards
TD
v -
New to Mac and used to use a program called print master for making all kinds of labels etc. I am looking for a good app to do the same. I was wondering if the Pages app was the right choice to do the labels etc. I understand that pages I'd a word processing app but I was unable to tell if it could do what I was looking for. Any suggestions would be greatly appreciated
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Best of luck. -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
New to Macs and need help with communication error in video chat
Hello! I have the same problem with video chatting that many others are having with errors -7 and -8. I am brand new to macs, and while I understand what the other threads are talking about about changing ports and settings, I don't exactly know how to do those things on my new system (iMac with OS X tiger 10.4.8). My quicktime settings are set to 1.5 and my iChat port is changed to 443. I have been able to connect with one person via iChat video on a different network, but I was given the above errors when I tried to connect with someone else tonight. I am using my built in airport with a Lynksys WRT54G broadband router. Please let me know how I can go about fixing this problem. Thank you!
here is the full error message:
Date/Time: 2007-06-14 20:23:30.478 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
iChat Connection Log:
AVChat started with ID 606431946.
prettyinpink93873: State change from AVChatNoState to AVChatStateWaiting.
0x10850570: State change from AVChatNoState to AVChatStateInvited.
0x10850570: State change from AVChatStateInvited to AVChatStateConnecting.
prettyinpink93873: State change from AVChatStateWaiting to AVChatStateConnecting.
prettyinpink93873: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x10850570: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x92bac000 - 0x92bacfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bae000 - 0x92bbefff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x92be7000 - 0x92c78fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x92cc3000 - 0x92cc9fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x92dc1000 - 0x92dcffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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i have a new mini mac and i want to use my existing external hard drive but it needs to be reformated how do i do this without loosing all my old photos?
Formatting will erase the drive.
You need to copy the photo's to either your old computer, the Mac Mini or to a new external drive and then decide what to do with your existing external drive.
For example: You could use one External drive for Photo's and one external drive for Time Machine to backup both your Mac Mini and the Photo drive.
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