I am no longer able to print a document from within a specific website

I am no longer able to print my transactions statements from my financial institution. Once on their website, I would click on the statement and it would open up the document as a PDF file. I can't do that any longer

What do you have set for handling PDF files in Firefox? <br />
https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types
See if these support articles help you. <br />
https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files
https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer

Similar Messages

Why does my Acrobat Pro 9 PDF print driver either lock up or become confused as to where it should store a file when printing a document from within the Firefox browser?

I use Adobe Acrobat Pro 9.4.5 for creating .pdf files on a Windows XP SP3 platform. Firefox 6.0.2 is my browser of choice. This question only applies to the .pdf printing process. All other printer drivers work fine with this version of Firefox.
In attempt to save paper, I choose to print most documents in an electronic .pdf format using the PDF print driver and save them to my USB drive. Before upgrading my Firefox version to 6.0.2 this process seemed to work fine but after upgrading the .pdf print process seems to be experiencing problems. This particular printing process will cause Firefox to lock up when the distiller tries to print the file to what I believe is a temporary folder under the Adobe folder. When it does this I am sometimes able to force it to complete the process but frequently it will only produce a log not a .pdf file. On other occasions the distiller will just lock up mid print without producing any kind of error message. In both cases I will frequently have to use Windows Task Manager to break out of the process which then shuts down the Firefox browser. I don't seem to have any problems when I use Internet Explorer to perform the same function. As far as I am aware I am running the most current drivers as Adobe automatically pushes down updates to me as they become available. Any ideas how I can overcome this issue or is it inherent to the new version of Firefox?

The PDF file itself does not control the "print as image" preference, which should always be turned OFF unless there's a specific need to rasterize the entire page, and is turned off by default in all Acrobat and Adobe Reader installations.
What's the filetype for the ultralight font and what export setting* are you using in ID? If you're exporting to earlier than PDF1.7, OpenType fonts will be converted and may experience some small changes in shape if their hint definitions aren't done right.
*As a side note, bear in mind that InDesign does not use any part of Acrobat when exporting PDFs, so questions specific to that stage in the process should be posted to the InDesign forums.

After I upgraded to Firefox 4 on Windows XP, I was no longer able to print anything directly from a website except PDF files. I can print documents from any installed program on my hard drive. My printer is an HP LaserJet 1220

I edited my original question above to provide all the info that I can think of. It is very frustrating to no longer be able to directly print from a website except for PDF files. I can do a work around by copying a web page to Microsoft Word and then printing it but I don't understand why I lost a basic function. David Pollock

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

I am not able to print a document...told I need to update AIR, but it fails to do so when I try..

Am not able to print a document from a download. Got message saying I need to update AIR, but when I tried, it failed to do so all the way..

None of these things should happen.
Can you take us through what happens, step by step (like "I see an icon for the document on my desktop. I double click on it. A window opens. At the top it says PDF Printing Window. I click OK. A message comes up saying Update for Adobe Air 3.33 needed. I click Download...". This is made up, but the sort of level we need.

IMac Desktop no longer able to read scanned documents.

I think because of Apple's keychain, I am no longer able to read a document that I have scanned to my computer from my HP Printer/Copier/Scanner. HP is able to scan and I am able to save it to my files, however, when I try to open my document, I can only view lines and not my document or photo image.
Does anyone know how to remedy this problem? Please, Please! Thank you in advance.

The HP scans both the document or photo image to my computer.
I can view the image (both document or photo image) on my iMac computer in HP Scans.
When I try to save it to my computer file as PDF, Jpeg, etc, (I've tried all) it will be located in the correct Folder that I sent it to, however, when I open the saved file, the image is just lines.
There is an option to Add the Image to iPhoto Library. It does send it to iPhoto, however, when you want to view the image, it's just lines, as it is when I try to open the file from the Folder I mentioned above.
i get an error prompt when i want to save the PDF file: "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." I do not know where i can fix this.

Since Pages update, I am no longer able to save my documents in Word. Is there a way to do it?

Since Pages update, I am no longer able to save my documents in Word. Is there a way to do this?

Are you using Pages 5.2 on your Mac or Pages on your iPad, I ask because of your profile?
If it is Pages 5.2 on your Mac, use the Export option.

HT3669 Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this opt

Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this option?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

Why am I no longer able to transfer individual songs from itunes to my iPhone?

Why am I no longer able to transfer individual songs from itunes to my iPhone? I don't want to sync everything as I have over 2000 songs on my macbook. Please help!

Hi ckuan,
Thanks for the tip. I have tried this however, when I select the Sync music box, it wants to remove all of the music that is currently on my iphone. I do not want to do this. What happened to the old "select and drag" option? That was so much easier! I would like to add new music without removing the music that is currently on the iphone.

How do I print a document from my win 8.1 computer via my home network thru my win 7 computer?

I am trying to print a document from my win 8.1 computer via my home network thru my win 7 computer which has the Deskjet 3054A All-in-one printer connected to it. I can see the printer from my win 8.1 computer and when I send a print command I see the document in the printer que but it does not print. I have not installed the printer drivers on my win 8.1 computer. Do I need to do this?

Hi GeneLund,
I understand you have a Deskjet 3054A printer and are currently unable to print to it from your Windows 8.1 computer. I will certainly do my best to assist you with this.
I just need to ask a few questions to start.
1. Is your printer setup to print wirelessly from your Windows 7 computer?
2. Are you able to print successfully from the Windows 7 computer?
You definitely want to install the drivers for your Deskjet onto your Windows 8.1 computer, and you can do so by going to HP's website (just click the blue Next button and then download the option under Driver - Product Installation Software) and downloading the drivers. If you're printer is on the wireless network you should have no issues, if it's not on the network yet though that needs to be done first and it is done through the software.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

How can I print a document from "workspace?"

How can I print a document from "workspace?"

1. Buy a AirPrint enabled printer; see list below
http://support.apple.com/kb/ht4356
2. Run the CD provided and setup as network printer; this will setup your printer to the same network as your iPad
http://i1224.photobucket.com/albums/ee374/Diavonex/1a30ee42.jpg
3. Start printing from your iPad without wire
http://i1224.photobucket.com/albums/ee374/Diavonex/93ec77e5.jpg

Print a pdf from within Safari.

SORRY, will repost in safari for Mac
Hi
If I print pdf files from within Safari 4, the text does not print at all, only lines, tables and boxes.
If i save the same pdf file to the hard drive and open it with Adobe Reader, it prints perfectly. Is there anything obvious that I am doing wrong?
I am using SL, and a Lexmark c522 if it helps.
Thanks
Dave
Message was edited by: bluebaz
Message was edited by: bluebaz
Message was edited by: bluebaz

Just doublechecking. Are other PDFs currently printing properly for you, George? (Say, if you're printing them directly from your Reader as opposed to printing them through Safari's Adobe PDF plugin?)

Firefox is crahsing whenever I try to print a document from web or email. I run Window XP and firefox version is 3.6.12

this has happened and reported 22 times since jan 2010. It may have probably started since I updated firefox in Jan 2010. The printer is a Canon LBP180 which prints all documents from any other software.

http://crash-stats.mozilla.com/report/index/7fd505df-96eb-4d92-9477-9ce432101118
Looks like a problem with CAPRENN.DLL. <br />
http://www.processlist.com/info/caprenn.html
See if you have the latest Cannon print drivers installed.

How to script to Print a document from SAP Business One SDK

I have created a project using UDO, Form and User table using B1DE2005.
I wonder how can i program to print a document from my screen. something like Sales Order, where user can click on Print Preview button and it will print the sales order confirmation preview..
KC

Where do you want to execute this print/print preview? Inside Sales Order?
If that is the case use the print event, now if you have your own form and is separate of any of the SAP B1 system forms, then you will have to use the menu event and evaluate when they have press the print button (which you also probably will have to make sure that is active).
WB

Why can't I print a document from iphone5 to hp wireless printer?

Why can't I print a document from iphone5 to hp wireless printer?

Try the following steps.
Power off the printer.
Reset the phone by holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
Power cycle your router. Disconnect it from power for about 30 seconds and then power it back on.
Once it has completed the reboot, then power the printer back on and make sure it connects to the wi-fi network
Open the content on the phone that you want to print and attempt printing it again.
If that does not do it, then check to see if there is any newer firmware for the printer from HP.

Not able to open office documents from SharePoint site using Forms auth on a Mac with Office 2011

I posted the same question on the Mac Office forum (http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macstart/not-able-to-open-office-documents-from-sharepoint/7fba517b-ebd1-4e90-a54a-c70c5f035146?tm=1418836613595) but figured it's probably more
of a SharePoint question so I'm going to try here as well.
We just discovered an issue where a user logs into a SharePoint site using Forms based authentication. When clicking on an Office file they get
'Sorry, this site hasn't been shared with you' message:
The user can download the file and can also open the file within the browser (Office Web apps). This SharePoint site is on a Web app that uses mixed authentication (forms for external partners) and Windows/Kerberos for internal employees.
When logging into this same site as an internal user I am able to open the file just fine.
I checked the 'Microsoft Document Connection' settings and selected and deselected 'Enable Basic Authentication' and neither helped.
I also tried to add the site URL under 'Microsoft Document Connection' -> Add connection -> Connect to a SharePoint site. When I put the site URL in and click 'Connect', I get an error saying that 'Only connection to SharePoint or OneDrive
servers are supported' message. If I try the same thing as an internal user using Windows/Kerberos authentication I am able to connect to the site just fine.
Any ideas??

Hi Szamir,
As you are using Form Based authentication to open the documents from SharePoint site, I recommend to check the things below:
Make sure that the user has permission to view the documents in the site.
Please select "Sign me in automatically" when you sign in the login page.
More references:
https://social.technet.microsoft.com/Forums/en-US/ae8cc886-c362-4709-8575-07d339144714/not-able-to-open-microsoft-office-documentsdocxxls-etc-from-document-library-in-a-fba-site-in?forum=sharepointgeneralprevious
http://manojvnair.blogspot.com/2011/06/login-prompt-while-opening-office.html
Best regards.
Thanks
Victoria Xia
TechNet Community Support

I am no longer able to print a document from within a specific website

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