I am not able to access old music after a new hard drive install. Wants an old password and I'd
I am unable to sync music to iPad iPhone etc. from 27" iMac with anew hard drive install. Wants an old really old apple I'd and PW that hasn't been in use. What to do?
Hello DeedeeB6075,
Thank you for posting in the Apple Support Communities. It sounds like you have some music that you purchased with an older Apple ID that you don't have access to because your new hard drive needs to be authorized. If you know what the Apple ID is, you can go to https://iforgot.apple.com/ to reset your password.
If you cannot remember the Apple ID, you can follow the steps in this article to find your Apple IDs, and then go to https://iforgot.apple.com/ to reset your password.
Apple ID: Finding your Apple ID
http://support.apple.com/kb/HT5625
I hope this helps get you back on track!
Best,
Sheila M.
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