I am not able to connect to the Itunes store from my laptop

After uploading and installing Itunes 10.4.1 I am no longer able to access the store.  I have addressed the firewall issues, flushed the DNS and still nothing. 

http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards.

Similar Messages

  • I have an ipad2, software version 4.3.5 I am not able to connect to the iTunes store specifically the songs section, the podcasts and iTunes university is accessible. I have updated the iOS and it says it is the latest, I am able to see wifi signal good s

    As explained , I have also visited the auth. Service station in Bangalore, they were not able to resolve the iTunes access issue.

    Unfortunately, only apps, podcasts, iTunes U and Free Books are available from the Indian iTunes Store. See:
    iTunes Store: Which types of items can I buy in my country?

  • TS3297 I have an iPhone 4S - software up to date, operating under IOS7 -- all is well except suddenly I am not able to connect to the iTunes store. Tap the icon and immediately it returns to the home screen

    I have an iPhone 4S - software up to date on all counts, operating under IOS7.  I cannot open iTunes store.  Tap on the icon and it immediately flashes
    back to its home screen.   I have  no problem on my iMac or my iPad 4 -- just the iPhone 4S.

    Sounds like the device was dropped at some point and damaged as a result.
    Take it to Apple for evaluation and a replacement.

  • TS1702 Why am I not able to connect to the app store. I'm on wifi.

    Why am I not able to connect to the app store. I'm on wifi.

    You may not really be connected to your WiFi network.
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  • I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306)  So what does this mean and how can I fix it?

    I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) " So what does this mean and how can I fix it?

    Hello zabetnz
    Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • I have tried everything to connect to the itune store from in itune, I have tried everything from apple support team, no help.  I am able to get everything up on my iphone just not from my PC, Anyone else having this problem

    last month I begin having problem connecting to the itune store.from my PC,  Have had apple support help but that did no good.  Itune will not connect. Tried everything from the troubleshooter page but it did not help.  It have been 4 month now.  Anyone else have any ideals?

    many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
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  • My ipod touch will not let me connect to the itunes store and i am using a wifi connection

    My ipod touch will not let me connect to the itunes store and i am using a wifi connection

    allison i had the same problem to but then i figured out! You have to put in a credit card number so you can purchase a game thats free or 0.99 cents or higher then you have to fill in other stuff then press next on your ipod touch or computer then it says you have succesifully created an apple id! And i hope this information will help out!!

  • TS1363 I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I can't connect to the itunes store from my iMac...But can from all other devices?? Any ideas?

    When trying to connect to the itunes store from my imac it says unable to connect to the itunes store at this time...please try again later.  Has been for 2 days now.  I'm able to connect from all other devices, just not our imac.  Any suggestions??

    Hi there Kevdog,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
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  • I cannot connect to the itunes store from my PC

    For some reason, starting about 2 months ago, I can no longer connect to the iTunes store from my PC.  Does anyone have any idea why this would occur?
    Obviously all my internet connections are fine and it is not a firewall or filter issue.

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • Cannot connect to the iTune Store from within iTunes.

    Can not connect to the iTunes Store from within the iTunes program on my PC. Using iTunes 10.4 on a XP Sp3 system. Everything worked fine until a few days ago. Now the iTunes Store (Store) will not open. Tried rollback, disabling firewall, anti-virus etc. Not working. iTUnes Diagnostic says I can connect to the net but the screen remains blank, except "No connection to firmware update server" is listed in the Diagnostic.

    Yes, I am running AVG Anti-Virus Free and was using Comodo Firewall. Uninstalled everything, iTunes Store still would not appear. Now using AVG and Windows Firewall, still can not get Store to come up. Diagnostic follows:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    GATEWAY 831GM
    iTunes 10.4.0.80
    QuickTime 7.7
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 0012ABA010AA0F38
    Current user is an administrator.
    The current local date and time is 2011-08-16 18:21:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Radeon HD 3400 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.4.0.80 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {11221FB9-2BC2-4E8D-A170-06A6BEBCCB07}
    Description:          Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address:          192.168.0.103
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Tue Aug 16 17:24:27 2011
    Lease Expires:          Tue Aug 23 17:24:27 2011
    DNS Servers:          192.168.0.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-08-16 18:19:43.
    Ran another test today an hour or so ago, same result except "Connection attempt to firmware up......" failed.

  • I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    I can no longer connect to the iTunes Store on my laptop, what could the problem be?

    Hi curterb,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    - Brenden

  • Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

    I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network.  I can navigate any other site and access any other application.  I can even reach the iTunes store through My Personal Hotspot and through my office network. 
    Has anyone experienced something similar?  My network carrier is Telmex and I know for sure, they block port 25.  Any guess on whether there could be a setting impeding connection?
    Help!!!

    Hi Nickey,
    If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • My internet is good but why my i pad is not able to connect to the app store ?

    some reason it took so long to get update to ios 8, twice i had to rest the device since i was getting error all the time when i was trying to update from ipad itself, later i connected my ipad to i tunes on my desktop the it started updating and it took more than a hour.after updating my new ipad to ios 8 now its working slow in app store, it says not able to connect to the server , my net is working perfect though.
    fix my problem...
    thanks

    Hey blackapplebite,
    Thanks for the question. Based on the information you have provided, it sounds like you are experiencing issues connecting to the App Store & iTunes Store. The following resource may help to resolve your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks,
    Matt M.

  • Unable to connect to the itunes store on my laptop after upgrading to ios 7.

    I have Windows XP - Service Pack 2 and after upgrading my itunes to ios 7, I am unable to connect to the itunes store.  Every time I click on the itunes store I receive a message that says "itunes could not connect to the itunes store.  An unknown error has occurred (0x80092013). Make sure your network connection is active and try again." Every other device in my house is hooked up to the internet and I am having no problem browsing the internet on this computer.  I tried completely uninstalling all itunes and apple software from my computer and re-installing it and nothing has helped.  Any advice?

    Hey HeatherBanker!
    Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

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