I am not able to download a charter toolbar it show up as being downloaded but does not appear on the homepage

I have been trying to download a charter toolbar but it does not show up on the homepage along with the other toolbars. When I go to tools it does appear on the add on tab.

How can I Add Extra Toolbars?
https://support.mozilla.com/en-US/kb/how-do-i-customize-toolbars?#w_how-can-i-add-extra-toolbars
Check and tell if its working.

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