I am not able to download adobe elements I purchased online.
It says I need to upgrade my internet explorer, but I already have the latest version. What gives?
use a different browser or, use compatibility mode with your ie10.
Similar Messages
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Not able to download adobe reader on windows7 getting error 1606
I'm not able to download adobe reader on windows7 geting error 1606
Message was edited by: Host to remove email addressPlease see the Microsoft site for this error and the solution:
http://support.microsoft.com/kb/315352 -
Why am I not able to download Adobe when it seems I have everything to do so?
why am i not able to download adobe when it seems I have everything to do so? What are the steps I need to be checking so I'll have no problem downloading what I just purchased?
Hi Joshua,
I see that your Acrobat Standard subscription order is still pending. But you should be able to download your software. What happens when you log in to your account at https://cloud.acrobat.com/acrobat? If you can't get it from that page, you can download it directly from Download Acrobat products | Standard, Pro | XI, X - Adobe.
Once your subscription order processes, you'll be able to log in and use Acrobat.
Best,
Sara -
Im not able to download movies and music purchased from my iTunes on my iPad iOS 6.1. The download begings to show and once the dowload appears 100% done, I get a message "unable to download". please help
You have to have an internet connection, either wireless or through a computer with iTunes. When you choose Software Update you can only update to the latest version for your iPod Touch, iOS 6.1.6
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I am not able to download adobe reader
I receive an error message saying that there is another download in progress, but I am not able to find another download, and I have not idea how to stop the other download if there is one. I have tried restarting my computer, using another browser, and looking to find another download.
You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
I am unable to download Photshop Elements trial version............the download never starts. It just keep slooping and never gets completed
Check this link, if it can help:
http://kb2.adobe.com/cps/400/kb400530.html
I would suggest try again, sometimes, web/internet also behaves in a weird way and when tried again issues get resolved as if they never existed.
Regards,
Ankush -
Every time I try to download Adobe apps for which we pay automatically every month...I cannot get anything but a response from adobe apart from the 'TRIAL' site.
What is Adobe doing to direct this traffic to the proper request site to solve the problems? I have had to employ the PC instead of the much preferred Macintosh to do adobe work. the subscription works on PC...but the subscription does not function on the Mac....the original platform on which I installed and used it...updated it ...etc. for over a year.
Please somebody give me a clue what is going on!Chat for Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
moving to Creative Cloud forum -
I am not able to download adobe flashplayer.
I have followed all instructions about changes to IE settings. I unistalled the old version of flashplayer. I turned off the firewall. Turned off the system mechanic malaware program. I am using IE 10. Could this be the problem?
Download the Adobe Flash Player installer directly by right clicking the following link and selecting "Save target as".
Flash Player for ActiveX (Internet Explorer)
Save it to your downloads folder.
DO NOT run it yet.
Reboot your system.
BEFORE you open anything else, locate and run the installer. -
I'm not able to download adobe flash. Is there a solution to this problem?
Does the ipad2 allow for adobe flash to be downloaded? If so, how?
Adobe has never created a version of flash for iOS, so there is nothing to download.
What are you trying to do where you think flash is needed? -
Not able to download reader,receiving timeout error
Not able to download adobe reader, rceiving timeout error
Bat.guy,
Are you getting the same "timeout" error?
Please click on the below link and use the installers from there:
http://forums.adobe.com/thread/909550
I would also advise trying the download with a different browser.
Please post here if you continue to have issues or if you are getting a different error message.
Thanks -
I am not able to download an ebook to my PC. I have windows 7 x64. I get a "Check Activation" error. The question is that I have 2 Adobe users. I have the ebooks associated to one of them but every time I download Adobe Digital Editions, independently from what user I download it, it always create the Adobe Digital Editions associated to the worng user. If I try to delete the Authoritation it says that it is nor posible and recommneds me to try later, but I never get it.
This is a user-to-user forum, and although Adobe staff make occasional appearances here, there is no guarantee that you will get any "officila" Adobe feedback.
If you have difficulties to install the online installer from http://get.adobe.com/flashplayer/, then download the offline installer http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe; save it to disk, then run it after closing all browser windows. -
why I can only install adobe photoshop elements 12 but not able to install adobe premiere elements 12 with the same serial number to my macbook?
Photoshop ElementsPSE and PRE have different serial numbers. If you bought both programs you should have two separate serial numbers.
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I uploaded the upgrade to Photoshop Elements 12 today. I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements! I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about). I really want the Photoshop Elements upgrade - not Premier Elements. I do hope I did not pay for both - I only want one. Help!
Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?
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I paid but i have not been able to download adobe creative cloud programs
I paid but I have not been able to download adobe creative cloud programs but my credit card details and payment have disappeared from my account.
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Can't download Photoshop elements 13 purchased on line with download page showing not applicable.
What must I do next?
Years ago started with Photoshop 2.0 advanced to Photoshop Deluxe 4.0 so far so good.
Purchased Photoshop Elements 8 some time ago, but never got help because Elements never downloaded
and can only use it just to open pictures that's all.
Now I Purchased adobe Photoshop Elements 13 and if I can't download this one with no help
with a Trouble Ticket # 186456123 still pending after a week of promises from support calling
1-800-833-6687 after 4 phone calls, to call me back.
Who can I call to get my money back?
My name is Gunter Krummet (nicknamed Bill)
My phone number is 815-385-1761
My Email is [email protected]
Thank You to anyone that contacts me.Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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