I am not able to download IOS7 and keep getting the message that the software for the iphone was corrupted during download
I am trying to download ios7 onto my iphone 4s through itunes and keep getting the message "the software for the iphone was corrupted during download. Disconnect and reconnect then try again. Make sure your network settings are correct and network connection is active or try again later."
Try force quitting the app...
Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
Similar Messages
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I tried to update my ipad air from IOS 7.0.4 to 7.1 on iTunes. I clicked download and update, it started to download normally but when download finished iTunes shows error that "The software for the iphone was corrupted during download".
How can I fix this error ?I had the same problem. In the end I downloaded it manually. Here's the steps assuming you are on a Mac and have an iPad Air (Wifi). If not you can find other restore links here.
In the terminal (it kept failing to download in Safari):
curl http://appldnld.apple.com/iOS7.1/031-4521.20140310.D2Ydl/iPad4,1_7.1_11D167_Rest ore.ipsw >>~/Desktop/iPad4,1_7.1_11D167_Restore.ipsw
Once the file has downloaded, move it to ~/Library/iTunes/iPad Software Updates/
Quit and relaunch iTunes.
Should now work for you. -
Everytime i connect to itunes and try to update the IOS to IOS 5,
Get pop up box after agreeing to terms and conditions stating the below,
The Software for the iPhone was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your connection is active, or try again later.
What could be the problem here?
Additional Info:
OS: Windows XP
Connected to Internet at Work through VPN
Itunes 10.5 installed
Latest IOS up to IOS 5 installed
IPhone synced and backed up
Tried reconnect/restart pc, but no change
Also, cannot download direct ipsw file as site blocked from work vpn
I have updated IPhone IOS previously from the current VPN/Work environment
Please help someone?I am on Mac but have a slow connection (its called 'Narrowband') and have had the same message twice. It downloaded Safari 5.1.1 to my macbookpro but I hate it (no back button and keeps on crashing) - I'm on Snow Leopard - the initial message is that it will take 10 hours to download. I may try at work where they have a faster connection.
However, is there another way to download the Iphone update (and Ipad2)?
pft44 -
I can download FF 9.0 but not install it. The same thing happened with FF 8.0.1
Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. -
I am trying to sync my brand new ipad with my imac (itunes) and i keep getting a message to update itunes on my ipad. how do i update software on my ipad? my ipad device is not displaying in itunes on my imac to be able to sync. Can anyone advise?
That message refers to iTunes on the computer and not anything on the iPad. If you're using a Mac, it needs to be running Mac OS X 10.6.8 or newer, which requires an Intel Mac with at least 1GB of RAM.
(84478) -
Why can't I connect to the iTunes store to update my apps anymore?
Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
i added a new email address to my iPad, i am getting the mail but not being allowed to send , i keep getting a message that i am not connected to the server
Jo Elyn
Your question has ended up in a relatively low traffic forum, Using ASC (How to use this website). I have asked our gracous Hosts to move it to Using iPad where it may get a more rapid and targeted response
best luck
ÇÇÇ -
I keep getting a message that says my computer is associated with an APPLE ID?? That I can download previous purchases again in 82 days with a different ID? I don't understand why it wont allow me to download previous purchases?? I never had this problem before the 10.5 update. I have emailed their help panel numerious times and they never do anything that remedies the problem?? I only have one computer and one ID I just dont understand what the problem is. I use a 3G connection to download music and sometimes the songs are not completely downloaded too and when I cant redownload them its like a waste of money.. I am so discouraged!!! Has any of you had this problem or know what I can do to fix this problem?? Thanks!!!
Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed. Your systems has not been modified." I NEED HELP, PLEASE!
I got it figured out myself... yaaaaay for me!
-
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I purchased a tv show and keep getting the message that it could not be copied to either my ipod or my iphone. What do I do ?
What is the exact errror message? Was it similar to the one in this Apple support document?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
B-rock -
I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit
Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you. -
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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