I am not able to get name of the person when he is calling for which i have already saved the no. on my contact list i have reseted my phone twice help me out

hello i have started using iphone 5 for which i downloaded my contacts from i clouds i am not able to get name of the person when he is calling for which i have already saved the no. on my contact list i have reseted my phone twice  its only showing the names of the person whose no. i have saved it with the country code i am staying in india new delhi pls help me i am fed up not able to get the name of person who is calling

Sir, your Apple ID can be used as an iCloud account as well. They are both the same thing.
You can learn more from --> Set up your Apple ID for iCloud and iTunes - Apple Support

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