I am not able to locate my phone after downloading the new update for itunes
Where can I locate my hpone on ITUNES?
Locate??
When you plug your iPhone in to iTunes using USB, you should see a small rectangle in the upper left or right side of the iTunes window showing the name of the iPhone. Click the rectangle.
Similar Messages
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as you can see above i really need your help with the problem thanks.
In the process of giving it a go, but main thing was to turn the firewall off. Ran diagnostics and everything as well and nothing seems to work. I'll see if it works this time, and get back to you. Thanks for the help
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After downloading the new update for my iphone 4 the screen only show an itune logo, as
well as a plug in picture, thats it. No icons are visible, phone does not come on except to show
the two icons. When I power up it does nothing except shows those 2. When power off I dont even
get the slide off screen it just goes black. WTH?Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod
What is the exact error message you are receiving? Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock -
After downloading the new update ios 6 for the iPad , I can not find the YouTube app
After downloading the new update ios 6 for the iPad , I can not find the YouTube app. Is there a way to get the YouTube app back?
It's now not part of iOS 6. However, you can download the YouTube app at http://itunes.apple.com/app/youtube/id544007664.
Cheers, Tom -
ITunes Playlists: Why is the new update for iTunes not playing whole playlists?
Hi,
All my music comes from my home network and works fine on my laptop, until I try to make a playlist. The music plays fine until a certain point and then iTunes cannot locate the source files and an exclamation point pops up on the rest of the music I selected.
If I then double click on the tracks with the exclamation point it finds the source file again, without me having to locate the file. Very strange.
Anyone with the same problem? Or able to help?
Computer Details
Laptop: Packard Bell Easynote
Processor: Intel Celeron @ 2.16GHz
Memory: 4.00 GB Ram
Storage Space: 450 GB
iTunes: 12.1.1.4Hi there Glovener,
I understand that you are seeing an issue with iTunes that has started after an update. Here is an article that talks about troubleshooting iTunes issues and can help you address this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
https://support.apple.com/en-gb/HT203206
While the title of the article does not specifically mention your issue, these basic troubleshooting steps will be a good starting point for addressing this. Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
Why will iTunes not sync to my iPod after installing the latest update for iTunes?
Hi I have a Macbook and I just downloaded the latest update for iTunes and when I plugged in my iPod to sync I keep getting and error message. How do I fix this problem?
I haven't done one of those for a while. But the following troubleshooting document might still be worth a shot:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod -
The new update for iTunes is not working
so i tried to open the imovie app but instead it brought me to the app store and showed me that i needed to update itunes. I did the update and it restarted my computer but the i movie ico is still biring ing me to the app store and it is still telling me that is need to update itunes. please help
What do you mean? More info on what you are experiencing, please. We can't see your Mac screen...
GB -
Hi people, i Downloaded a new update for my iPhone 4 not working.
So i downloaded the new update for my phone, it is 3/4 of the way through the download and then it just freezes. ***** because i dont have my phone for work now.. and cant just leave to work to go to the apple store to have them fix it, Anyone with anything on this please help me, I updated my MacBook Pro, Updated I tunes, have restarted the computer multiple times.. I personally can not find out what is wrong with my phone, Someone help me
Well, we might be able to help you, but first you need to provide some details.
What does "my phone isn't letting to update" mean? What EXACTLY is the problem that is occurring.
We're not mind readers. -
my 3rd generation ipod touch is not appearing in iTunes when i already downloaded the new version for itunes? but i have the 4.2.1 version for my ipod
iOS: Device not recognized in iTunes for Windows
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I have windows 7 and I have been trying to install the newest update for itunes and quicktime but I keep receiving the same Bonjour error. I even tried to do it manually and no luck. I also tried to unistall bonjour but it would not even allow me to unistall it either. No matter what I do I get the same error listed below:
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
I would greatly appreciate any help because this appears whether i am trying to install the updates or remove bonjour to reinstall. I am stuck.
Thank You in advance!!!The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I have an old verison of itunes(not sure which one) and if I download the new version 11.1.4, will I retain my original library and playlists from the old version or loose it?
you can just make a backup and download the new verion
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After downloading the new iso7 software to my iPhone 4S and my iPad, I'm only able to receive text messages on my iPad. Does anyone know how I can fix this?
Try deactivating iMessage on your iPhone. Then, activate it again.
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