I am not able to open my itunes as of about 4 days ago.  I run Windows 7... I've have a computer tech in my office for 2.5 hrs and we could not get my itunes up and running.  I now need your help!  (I've paid 150.00 in fees to my computer guy.)

I have had itunes forever!!  When I try to open my itunes now...it says I am missing MSVCR80.dll.
I had my computer tech in and he was unsuccessful after 2.5 hrs and 150.00 later.
I run windows 7 and have for about 3 years....and only now, just lost my itunes. 
What is going on?  As I also by my music by itunes and had a 25.00 credit on it
How can you help me? 

Hi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

Similar Messages

  • I am running Windows 7.  I have 250 photos from a trip that I want to load to the iPad v 6.1.3.1 and show as slide show (in named order).  I can not see any recent remarks regarding how to keep them from being loaded in date order.

    I am running Windows 7.  I have 250 photos from a trip that I want to load to the iPad v 6.1.3.1 and show as slide show (in named order).  I can not see any recent remarks regarding how to keep them from being loaded in date order

    By default the photos will be sorted by the date modified.
         iOS: Understanding photo sorting
    Edit (touch) them in the order you want them to be shown.

  • I have a mid2009 MacBook Pro for which I have been using a USB WD HD for Time Machine.  I'd like to get a wireless HD  and start a new Time Machine backup for this Mac and retire the 5  year old WD drive.  Can I start over?

    I have a mid2009 MacBook Pro running Mavericks for which I have been using a USB WD HD for Time Machine.  I'd like to get a wireless HD  and start a new Time Machine backup for this Mac and retire the 5  year old WD drive.  Can I start over?

    no archive/ backup is perfect, HD clones can be set to make incremental additions, same as time machine however, though they are more time involved in doing so.
    See the + and - of all data backup/ archives below and "spread it around".... or the "dont put your eggs all in one basket" philosophy.
    Peace
    Data Storage Platforms; their Drawbacks & Advantages
    #1. Time Machine / Time Capsule
    Drawbacks:
    1. Time Machine is not bootable, if your internal drive fails, you cannot access files or boot from TM directly from the dead computer.
    2. Time machine is controlled by complex software, and while you can delve into the TM backup database for specific file(s) extraction, this is not ideal or desirable.
    3. Time machine can and does have the potential for many error codes in which data corruption can occur and your important backup files may not be saved correctly, at all, or even damaged. This extra link of failure in placing software between your data and its recovery is a point of risk and failure. A HD clone is not subject to these errors.
    4. Time machine mirrors your internal HD, in which cases of data corruption, this corruption can immediately spread to the backup as the two are linked. TM is perpetually connected (or often) to your computer, and corruption spread to corruption, without isolation, which TM lacks (usually), migrating errors or corruption is either automatic or extremely easy to unwittingly do.
    5. Time Machine does not keep endless copies of changed or deleted data, and you are often not notified when it deletes them; likewise you may accidently delete files off your computer and this accident is mirrored on TM.
    6. Restoring from TM is quite time intensive.
    7. TM is a backup and not a data archive, and therefore by definition a low-level security of vital/important data.
    8. TM working premise is a “black box” backup of OS, APPS, settings, and vital data that nearly 100% of users never verify until an emergency hits or their computers internal SSD or HD that is corrupt or dead and this is an extremely bad working premise on vital data.
    9. Given that data created and stored is growing exponentially, the fact that TM operates as a “store-it-all” backup nexus makes TM inherently incapable to easily backup massive amounts of data, nor is doing so a good idea.
    10. TM working premise is a backup of a users system and active working data, and NOT massive amounts of static data, yet most users never take this into consideration, making TM a high-risk locus of data “bloat”.
    11. In the case of Time Capsule, wifi data storage is a less than ideal premise given possible wireless data corruption.
    12. TM like all HD-based data is subject to ferromagnetic and mechanical failure.
    13. *Level-1 security of your vital data.
    Advantages:
    1. TM is very easy to use either in automatic mode or in 1-click backups.
    2. TM is a perfect novice level simplex backup single-layer security save against internal HD failure or corruption.
    3. TM can easily provide a seamless no-gap policy of active data that is often not easily capable in HD clones or HD archives (only if the user is lazy is making data saves).
    #2. HD archives
    Drawbacks:
    1. Like all HD-based data is subject to ferromagnetic and mechanical failure.
    2. Unless the user ritually copies working active data to HD external archives, then there is a time-gap of potential missing data; as such users must be proactive in archiving data that is being worked on or recently saved or created.
    Advantages:
    1. Fills the gap left in a week or 2-week-old HD clone, as an example.
    2. Simplex no-software data storage that is isolated and autonomous from the computer (in most cases).
    3. HD archives are the best idealized storage source for storing huge and multi-terabytes of data.
    4. Best-idealized 1st platform redundancy for data protection.
    5. *Perfect primary tier and level-2 security of your vital data.
    #3. HD clones (see below for full advantages / drawbacks)
    Drawbacks:
    1. HD clones can be incrementally updated to hourly or daily, however this is time consuming and HD clones are, often, a week or more old, in which case data between today and the most fresh HD clone can and would be lost (however this gap is filled by use of HD archives listed above or by a TM backup).
    2. Like all HD-based data is subject to ferromagnetic and mechanical failure.
    Advantages:
    1. HD clones are the best, quickest way to get back to 100% full operation in mere seconds.
    2. Once a HD clone is created, the creation software (Carbon Copy Cloner or SuperDuper) is no longer needed whatsoever, and unlike TM, which requires complex software for its operational transference of data, a HD clone is its own bootable entity.
    3. HD clones are unconnected and isolated from recent corruption.
    4. HD clones allow a “portable copy” of your computer that you can likewise connect to another same Mac and have all your APPS and data at hand, which is extremely useful.
    5. Rather than, as many users do, thinking of a HD clone as a “complimentary backup” to the use of TM, a HD clone is superior to TM both in ease of returning to 100% quickly, and its autonomous nature; while each has its place, TM can and does fill the gap in, say, a 2 week old clone. As an analogy, the HD clone itself is the brick wall of protection, whereas TM can be thought of as the mortar, which will fill any cracks in data on a week, 2-week, or 1-month old HD clone.
    6. Best-idealized 2nd platform redundancy for data protection, and 1st level for system restore of your computers internal HD. (Time machine being 2nd level for system restore of the computer’s internal HD).
    7. *Level-2 security of your vital data.
    HD cloning software options:
    1. SuperDuper HD cloning software APP (free)
    2. Carbon Copy Cloner APP (will copy the recovery partition as well)
    3. Disk utility HD bootable clone.
    #4. Online archives
    Drawbacks:
    1. Subject to server failure or due to non-payment of your hosting account, it can be suspended.
    2. Subject, due to lack of security on your part, to being attacked and hacked/erased.
    Advantages:
    1. In case of house fire, etc. your data is safe.
    2. In travels, and propagating files to friends and likewise, a mere link by email is all that is needed and no large media needs to be sent across the net.
    3. Online archives are the perfect and best-idealized 3rd platform redundancy for data protection.
    4. Supremely useful in data isolation from backups and local archives in being online and offsite for long-distance security in isolation.
    5. *Level-1.5 security of your vital data.
    #5. DVD professional archival media
    Drawbacks:
    1. DVD single-layer disks are limited to 4.7Gigabytes of data.
    2. DVD media are, given rough handling, prone to scratches and light-degradation if not stored correctly.
    Advantages:
    1. Archival DVD professional blank media is rated for in excess of 100+ years.
    2. DVD is not subject to mechanical breakdown.
    3. DVD archival media is not subject to ferromagnetic degradation.
    4. DVD archival media correctly sleeved and stored is currently a supreme storage method of archiving vital data.
    5. DVD media is once written and therefore free of data corruption if the write is correct.
    6. DVD media is the perfect ideal for “freezing” and isolating old copies of data for reference in case newer generations of data become corrupted and an older copy is needed to revert to.
    7. Best-idealized 4th platform redundancy for data protection.
    8. *Level-3 (highest) security of your vital data. 
    [*Level-4 data security under development as once-written metallic plates and synthetic sapphire and likewise ultra-long-term data storage]
    #6. Cloud based storage
    Drawbacks:
    1. Cloud storage can only be quasi-possessed.
    2. No genuine true security and privacy of data.
    3. Should never be considered for vital data storage or especially long-term.
    4. *Level-0 security of your vital data. 
    Advantages:
    1. Quick, easy and cheap storage location for simplex files for transfer to keep on hand and yet off the computer.
    2. Easy source for small-file data sharing.

  • HT6154 not able to open emails on iphone 5S.. it automatically closes the window

    When I am trying to access emails using email icon on home screen, the window opens for a sec and then closes automaticaly. So, I am not able to access my email. Tried reset options, restarting etc. etc..Any idea?

    Did your password change?
    Have tyou changed any setting sin Settings->Mail, Contacts & Calendars?

  • I am using Windows XP SP3, I have problem with file download while resuming downlod giving error "file...could not be saved, because the source file could not be read." Please help me

    I am using Fire Fox 5 beta version. After pausing the long file download, when I press the Resume download button the above message appear each time asking "Contact to Administrator". This problem was not with Fire Fox version 3 and above. Please Help Immediately. Thanks in advance...

    It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
    Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
    * http://kb.mozillazine.org/Unable_to_save_or_download_files

  • HT201077 Keep getting this error on iCloud   Unable to subscribe. Photos was unable to subscribe to the shared photo stream.   I am also not able to share my photos . Started three days ago

    Last three days have not been able to share photos on ICloud
    We tried to reestablish photostream keep getting they following error
    Unable to subscribe
    Photos was unable to subscribe to the share photo stream
    Any help would be great

    Last three days have not been able to share photos on ICloud
    We tried to reestablish photostream keep getting they following error
    Unable to subscribe
    Photos was unable to subscribe to the share photo stream
    Any help would be great

  • I need your help, please. I can't get my photostream synchronized

    Dear friends, I need your help again!!!
    My photostream from my computer, windows vista, is not updating the pictures on my photostream in neither one of my IOS devices.
    I'm sure that the photostream in both IOS are turned on. In my computer it is also turned on.
    For example, I tranferred some pictures from a normal file to the photostream in the computer and I expected that them went also to my
    iphone and ipad, but it not occurred.
    Please, do you have some advise for me?
    Thanks in advance.

    first i would try a simple restart of your computer and your iPad and see if they show up after they reboot. Also which folder are you putting them in? on windows there will be a seperate folder in the photostream folder that will show upload/uploads you will want to make sure they are in there. Also here are some basics about photostream to make sure you are meeting all the requirements and are not over your limit, http://support.apple.com/kb/HT4486

  • I purchased i phone 3GS from San francisco thro my brother, when i brought to oman, i want to update ios 5 to ios 6 for that from itunes to start update , finally failed and i could not able to configure in oman wifi network, i dont have backup..help me..

    i purchased i phone 3GS from San francisco thro my brother, when i brought to oman, i want to update ios 5 to ios 6 for that from itunes to start update , finally failed and i could not able to configure in oman wifi network, i dont have backup..help me..

    Has your phone ever been hacked or jailbroken. This error message is what usually shows up for that. Are you using a supported carrier for the iPhone, or did someone hack the phone to unlock it to be used on another carrier. If that is the case, then there is no help you can get here as discussing hacked/jailbroken devices is not allowed.

  • Hello,i have been finding problem to even open itunes.i know what have installed now is latest version and i could not open itunes in my laptop which resulted in big frustration.can anybody step in to help me for which i will be thankful to you.

    Hello,i have been finding problem to even open itunes.i know what have installed now is latest version and i could not open itunes in my laptop which resulted in big frustration.can anybody step in to help me for which i will be thankful to you.when i double click itunes software,it never responds even with or without iphone 4s connection with my windows 7 laptop.

    miraculous...i downloaded quicktime player from apple website and then i run it.upon double click on this quick time player and then i double clicked on itunes...there comes an enry of itunes software...now i am completely enjoying my musics.photos in smart phone.
    Thanks a Lot

  • My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for 3 hours black screen whit turning wheel. any I deas what too do?

    My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do

    See Here for
    iPad Basic Troubleshooting
    http://support.apple.com/kb/TS3274
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help

    Sorry, yes iTunes on your computer.
    When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
    Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
    If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible.

  • Getting error and cannot download itunes.  says there is a problem with the windows installer package. a program required for the install to be complete could not be run.  any ideas?

    getting an error downloading itunes 64bit for windows 7.  says there is a problem with the windows installer package.  a program required for the install to be complete could not be run.  any ideas?  i uninstalled it last night when it would not open.

    Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
    Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

  • Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run. can anyone help?

    Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this  install this to complete could not be run
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • HT201210 I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

    I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

    This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
    If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad.

  • I was just enjoying my rental from iTunes and mid way through it stopped and said could not load video! What's gone wrong???

    Just watching my rental from iTunes and it stopped midway and said could not load video...can anyone help me fix this. Got last 30 minutes of a fab movie to watch!!!!!

    Hello Middlewich
    Because the rentals have only a 24-hour playback period and were not able to watch the entire movie, then report the issue to the iTunes Store.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

Maybe you are looking for

  • Burning Question (unreliable Toast)

    Hi. A problem and some questions. My Toast (6.1.1) keeps freezing and Force Quit doesn't work. I have deleted pref files (found two), reinstalled, cretaed new user, to no avail. That's the problem. Now the Q's: 1 I prefer Toast over DVDSP as you can

  • Change language Prefs in App Store

    living in the Netherlands but english speaking, how do I change to language prefs to English in the App Store my system is in English but for some reason or other the App Store is in Dutch

  • Stuck D2 MIDI Note Happens Only In Logic

    I have a very strange problem happening that I can't seem to figure out. When I am in Logic and hit the D2 note on my M-Audio Ozone keyboard, no "note off" message is sent when I lift off the key. My keyboard is only two octaves so it has "octave up"

  • Customized content item / type

    Hi there, I would like to know what is the best way to store a content item in my project. I'm working on a portal which need to group the course information into categories. Each course should be a content item in this case. Each course has its own

  • I can't access the iCloud icon in settings on my iPhone 4?

    Both the iCloud icon & FaceTime icon in Settings is a cloudy color and when I click on either of them nothing happens. Also the iTunes app icon is no longer on my home screen. The iTunes section & apps in Settings appear in the same bright colors as