I am not able to open my Shared ITunes library on my Macbook Pro

I was able to listen music from a shared library on another mac at my house. i used to be able to open it with ease, but now I click on the library to open it, but it will only stay loading. Please help. Thanks.

The security code is the Apple ID of the person who setup the account. You will need to have the person you purchased the iPhone from remove their information from the iPhone.

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let's try working through this document. (you can skip the reinstall itunes step.)
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follow these instructions:
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Using iPad

I am not able to open my Shared ITunes library on my Macbook Pro

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