I am not able to redeem my gift card

I am trying to redeem my gift card without all the #'s and I can't get it I am doing what it said with the card that I have. HELP!

Without all the numbers?  Then you'll probably never get it, they are long random alpha-numeric codes!
Common keying errors are mistaking the letter I for number 1, the letter O for number 0, etc.  Check carefully, some of them are printed quite small so it easn't always easy to make out.

Similar Messages

  • Not able to use Apple Gift card for buying ipad apps

    Hello all.
    I recently bought online a 200$ Apple Gift Card for buying apps for the iPAD.
    I can't seem to be able to do that. My gift card has a number and a pin. Does this mean I can only use it phisically to buy in the store?
    I just want to buy apps.
    Thanks!
    Federico

    Ufirus wrote:
    Hello all.
    My gift card has a number and a pin. Does this mean I can only use it phisically to buy in the store?
    I just want to buy apps.
    You do need an iTunes-Gift Card instead - Your card can be used for shopping at the Apple Online Store.

  • I am not able to use my gift card?

    why cant i use my gift card?

    Ok Contact apple though http://www.apple.com/support/itunes/
    and go from there as it seems to be a problem there end
    J

  • HT201209 I cannot redeem an ITunes card I purchased.  The ITunes team have verified the code on the card is valid but can't tell me what I'm not able to redeem it.  Anyone else had this problem?

    I'm not able to redeem an ITunes card I purchased.  Keep getting error message - your account cannot use Store Credit at this time.  Help please!

    You can only gift via a credit card - you can only use your account's balance for buying content for yourself.

  • How to redeem itune gift card

    how to redeem itune gift card

    If you already have an iTunes Store account, please follow these instructions to redeem your iTunes Gift Card.
    1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:
    http://www.apple.com/itunes/download
    Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
    2) Click this link to launch iTunes and be taken to the Gift Card redemption page:
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/redeemLandingPage
    3) Enter the 16-digit activation code beginning with "X" and click the Redeem button.
    4) To complete this process, click Redeem Prepaid Card.
    Once your Gift Card is successfully redeemed, your store credit will appear next to your account name. Each time you make a purchase, funds will be deducted from the credit until the credit is used up. If you run over the credit amount, iTunes will ask you to enter a credit card number. You do not need to redeem your Gift Card again when you want to make another purchase.
    Alternatively, if you have not yet set up an iTunes Store account, follow these steps to redeem your iTunes Gift Card:
    1) Download and install the latest version of iTunes. You can download the latest version free-of-charge from the Apple website at:
    http://www.apple.com/itunes/download
    2) Open iTunes.
    3) To ensure you are signed out of the iTunes Store, from the Store menu, choose "Sign Out" if it is present. If you see "Sign In" as an option instead, continue to the next step.
    4) Click this link to launch iTunes and be taken to the Gift Card redemption page:
    https://phobos.apple.com/WebObjects/MZFinance.woa/wa/prepaidWizard
    5) Enter the 16-digit activation code beginning with "X" and click the Redeem button.
    6) Now you will be able to create an account. While setting up your new account, you will have the option to enter your credit card information. If you do not wish to enter a credit card number, click the None button on the Payment screen.
    ***DISCLAIMER***
    I got this answer when I asked iTunes Store Suport advisors when I have the same inquiry.

  • HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (110287)

  • I'm trying to redeem my itunes gift card and i get the message "session timed out".  does anyone know why i'm not able to redeem my card and why i get this message?

    i'm trying to redeem my itunes gift card and i get the message "session timed out."  does anyone know why i'm not able to redeem my card and why i get this message in stead?

    I've been having the same issues too, and thought it was just my outdated computer or account?!
    Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above:  Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable.  I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

  • HT201195 I received a $75 gift card for purchicing an IPad from on line shopping, I was told it was for only ITunes or the App Store, I'm not able to redeem it.

    It's a gift card from Apple, when I purchased a iPad, I wanted to use it in the store, but I was told it was only to use for to purchase Apps, I'm not able to redeem it when I put it in the the redeem section...

    Sometimes the GC's are mailed out. You don't always get them right in the store IIRC.

  • HT201209 I redeemed a gift card of $15 in mu Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?

    I redeemed a gift card of $15 in my Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?  Whenver I try to make a purchase it is trying to charge my Visa Credit card.  My Credit card is no more active. I want to remove my Visa credit card and use Itines gift card fro purchase in Itunes store.
    TIA
    Bikram Suri
    <Email Edited by Host>

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

    For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

  • Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    HELP!
    Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work.  Also, when I try and browse songs, everything is blank

    It's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.

  • I redeemed a gift card in the store.  The purchase is not in my store.  Where did it go?

    I redeemed a gift card in the store.  I clicked buy and I was told the item was purchased.  I also checked and the card was redeemed.  However, I can't find the music.  Where did it go?

    On the left hand side panel of itunes there should be a section called "purchased". It should be about in the middle of the pannel. Click on it and your item should be in there. Or you could check the music section of the pannel, and scroll through the list, if you see a song with a check mark next to it it might be the song you just purchased.
         If you were refering to where did your music section in the left hand side pannel go, click on (top of screen) edit>preferences> and you should see a couple list like music,apps, movies etc. each with a check box next to them, click on music if it doesnt have a check mark on it, and the music section shuld pop up.
         I couldnt tell which one it was, but i hope i helped, if i did not, could you take a screenshot and post it, if you do not mind? It would be easier for me to help you out if i did not do so already.

  • I have US$8 cents left in my account.  I have moved to Canada and brought a $50 Canadian prepaid card. I am not able to redeem my C$50 until I use up the US$cents.  However I could not find anything on app store cost 8cents.anyway I can get rid the8cent

    I have US$8 cents left in my account.  I have moved to Canada and brought a $50 Canadian prepaid card. I am not able to redeem my C$50 until I use up the US$cents.  However I could not find anything on app store cost 8cents.anyway I can get rid the 8 cent so that I can top up the $50 canadian prepaid credit

    Click here and request assistance.
    (65561)

  • TS1292 i have credit in my account but not able to redeem it for purchasing

    I have credit in my account but not able to redeem it  for ourchsing

    I have credit in my account but not able to redeem it  for ourchsing

  • I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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